99% Reviews
replied to
93% Recommend
to friend


494 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

494 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
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"Recommend all day long. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fanatstic dealership, they are the politest, most helpful and above anything... GENUINE! No breathing down my neck and silly hard selling tactics putting pressure on me. They gave me the keys, showed me to the car and left me to look over and ask any questions when I was ready. The service sold this place to me and the car... well that sold itself! Over the moon and would recommend these all day long!

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Aftersales from Birchwood Motor Centre in response to Recommend all day long.

Thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Genuine and reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Birchwood to upgrade my Q3 for a newer one, I love this model and wanted to stick with what I knew. The new Q3 is brilliant, its taken a bit of getting used to as its quite different, much more modern, lots of new tech etc, I'm really pleased with it. I was served by Jamie and he lovely, very very helpful, he went through all the details and documents and was happy to explain anything I asked. I highly recommend Birchwood Motor Centre if you're looking for a reliable genuine dealership.

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Aftersales from Birchwood Motor Centre in response to Genuine and reliable

Hi Lesley, thank you for taking the time to leave us a review, we will pass your kind words on to Jamie. Kind regards, Dominic.

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"A fantastic 5* service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the buying experience, everything was dealt with quickly, swiftly and professionally. Jamie was helpful and so friendly and welcoming. There was no pressure on me to buy the car and Jamie took his time to explain everything about the car so I could make my own decision. The car is lovely, I am very please and would recommend a Qashqai to anybody thinking of upgrading to a bigger vehicle.

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Aftersales from Birchwood Motor Centre in response to A fantastic 5* service

Hi Lisa, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a fanatstic Ford Focus from Jamie, the car is excellent and I am very happy with it. Jamie was spot on, knew exactly what he was on about and there was no hassle at all. I'll be back when I'm ready to upgrade the Focus!

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Aftersales from Birchwood Motor Centre in response to Spot on

Thanks for the great review Nick, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Already recommend Birchwood Motor Centre"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After buying my Audi A1 here, I recommended the dealership to my Brother, the sale couldn't have gone any smoother. The whole team were always on hand to help and very informative. I was really pleased with the over-al customer service, they were fanatstic. The car is brilliant, its such a great car and so smooth to drive. I will carry on recommended to my family and friends.

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Aftersales from Birchwood Motor Centre in response to Already recommend Birchwood Motor Centre

Thanks for the great review Feliz, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"My go to dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Always buy my cars from Birchwood, they are by far the best dealer I've ever come across, I have got to know the lads down there and they all look after me so well. I dealt with Jamie recently and he was amazing! I highly recommend and will always be a returning customer for Birchwood.

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Aftersales from Birchwood Motor Centre in response to My go to dealership

Hi Chloe, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Jamie was extremely helpful "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd like to thank Jamie, the salesman who helped me purchase my new car, he was so so lovely. I went there after seeing a Mercedes A Class advertised and I was so impressed with the car. Jamie ran through all the details, option and agreements with me, he was thorough and extremely helpful. He answered any questions and had a great deal of knowledge of the car. Its been lovely to drive and get used to and I would happily recommend Jamie at Birchwood to any friends or family.

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Aftersales from Birchwood Motor Centre in response to Jamie was extremely helpful

Ellie thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Nothing is too much trouble! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time using Birchwood Motor Centre when I bought my Ford Transit recently and I can not fault the guys at this dealership, the van is mint! They are very friendly and helpful nothing is too much trouble for them. I would use again and I would recommend these guys to friends and family. 👍

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Aftersales from Birchwood Motor Centre in response to Nothing is too much trouble!

Jason, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Mitchell was smashing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I believe it was Mitchell I was dealing with when I was buying my Qashqai, and I've got to say, he was smashing! Right from the first enquiry, up until me driving the car away, he was brilliant. I was allowed to view the car at my own leisure, and take it for a test drive to see if it was the one for me. He got all the paperwork sorted, and got the sale completed within the day. I cannot fault him, or the car one bit, it has been a great experience with Birchwood Motor Centre, and I will be passing on my recommendations to others.

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Aftersales from Birchwood Motor Centre in response to Mitchell was smashing!

Nicky your feedback and comments are much appreciated, I will pass your comments onto Mitchell. Thankyou, Birchwood Motor Centre.

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"Great team to buy from! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely over the moon with my 1 series, it is such a nice car to drive, and looks so clean. When I arrived to pick up the car, it was there waiting for me, and looked immaculate! The team were pretty good at helping me and made me feel very welcome. All of my questions were answered, and no question was too stupid. Without a doubt I would definitely recommend using Birchwood, they are a great team, and really look after you from beginning to end.

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Aftersales from Birchwood Motor Centre in response to Great team to buy from!

Thank you for your positive review Candice, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
494 reviews4.8 out of 5 stars — Rated Excellent
Excellent
444
Very Good
44
Average
0
Poor
0
Terrible
6

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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