98% Reviews
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93% Recommend
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307 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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307 reviews from our car dealer reviews community

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"Perfect customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having recently buying my Volvo XC40 from Birchwood Motor Centre. The staff couldn't have been more pleasant and couldn't have possibly done any more for me and my family. We had gone to the dealership after booking an appointment to see another car, but after discussing what exactly we were looking for, we found we were able to get a more upgraded car, which was even better value for money. The Volvo XC40 was initially something we hadn't really considered before, but on inspection, it was everything we needed. After signing the paperwork and getting the keys, we were off on the very same day. I couldn't recommend them highly enough.

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Aftersales from Birchwood Motor Centre in response to Perfect customer service

Casey thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"BMW 2 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you're looking to get yourself a great motor, you should get yourself to this dealership. I honestly couldn't recommend them enough. I recently bought my BMW 2 series from here, and I can hand down say they offer exceptional customer service. I first spotted the BMW while driving past the showroom one day, so I decided just to go back the following day for a closer look. The dealership is super easy to locate, and the array of cars is brilliant. What I liked most about the dealership is that they have a little track you can go around for the test drives. It really made the experience much more unique and just added to the professionalism of this reputable dealership.

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Aftersales from Birchwood Motor Centre in response to BMW 2 Series

Thank you for your positive review, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Ford C Max"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After doing a lot of research online to try and find the right car for me, I decided on the Ford C-Max, and it was just a case of me finding the right dealership. Luckily for me, that's where this company comes in. They had a few in stock, but one of them stood heads and shoulders above the rest, a lovely silver C-Max, which had exceptionally low mileage for a 13-plate. I knew I had to give the dealership a call to get more information. Due to my location in Scotland, it was a necessity to get as much information from the dealership, and they couldn't have been any more accommodating, providing lots of pictures and video walk-arounds of the car, which really gave me that peace of mind and more faith in the dealership themselves for how efficient they were. Based on the videos, I decided to take the risk and buy the car prior to seeing it in person, and it's safe to say they haven't let me down. The car was exactly as advertised. With Birchwood Motor Centre, what you see is what you get. just a genuine, honest dealership. If I could rate higher, I would.

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Aftersales from Birchwood Motor Centre in response to Ford C Max

Monica your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Dean was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After going through Car Gurus to try and find myself a new, suitable car, I came across a Volkswagen Polo with low mileage in great condition at Birchwood Motor Centre. I had arranged an appointment over the phone and was met by Dean, who was honestly amazing. He provided more details in regards to the car and explained everything very well in regards to the next steps and additional features. He then gave me the space to have a look around the car for myself. It really was refreshing to see sales staff giving me the time needed to look over the car and not have anyone hoovering over my shoulder. It just showed that extra bit of professionalism, which overall won me over, and I couldn't wait to get a deal done. Great staff, brilliant car, fantastic dealership. and will most certainly be coming back for my next one.

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Aftersales from Birchwood Motor Centre in response to Dean was brilliant

Hamanjot thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Nissan Qashai"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just wanted to express my gratitude to everyone at Birchwood Motor Centre for assisting me in selecting my new Nissan Qashqai. It's truly an exceptional car, and I'm delighted with the spaciousness it offers; no longer do I feel cramped like a sardine. The car meets all my specifications and needs perfectly, and I can't find fault with it. Moreover, the customer service is exceptional, and I wouldn't hesitate to recommend anyone looking for a new car to head down to Birchwood Motor Centre. 

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Aftersales from Birchwood Motor Centre in response to Nissan Qashai

Thank you for your positive review Adeyosola, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Great work, guys 👌🏼"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks ago, we found ourselves down at the Birchwood motor centre looking at a Vauxhall Grandland X after spotting it on Autotrader, so we decided to call up the dealership just to get some more information on the vehicle prior to making our minds up on booking a further appointment to see the car in person. We were impressed by the staff's knowledge in regards to the car's features and additional options; by the end of the call, we were sold on it and arranged a viewing for the following day. On the day we were met by Luke, who was just spot on with everything he did, again very informative, great energy, chirpy, and all-round sound guy. After having a quick test drive and signing the paperwork, away we went. The time honestly flew by. So overall, I can say this is a lovely dealership, and I wouldn't change a thing. Great work, guys. 

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Aftersales from Birchwood Motor Centre in response to Great work, guys 👌🏼

NAME your feedback and comments are much appreciated, I will pass your comments onto Marek . Thankyou, Birchwood Motor Centre.

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"Smashing dealership!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love my new little Ford Fiesta from Birchwood Motor Centre. After spotting one on their website, I arranged an appointment to go and view the car, and the customer service was just brilliant. I really can't fault the guys at the dealership; they talked me through the process and made me feel like more than just another sale, which made me want to give them my business. Overall, the car is 1000 times better than my last and is running great. I wouldn't hesitate to recommend anyone to Birchwood Motor Centre, just a smashing dealership all around. Huge thanks from a happy customer!!!

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Aftersales from Birchwood Motor Centre in response to Smashing dealership!!!!

Daniel thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Great car, great cuppa!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A few weeks back, I went down to Birchwood Motor Centre after hearing it was the place for great deals on new cars, and they were spot on. They had a fantastic range of cars to suit everyone's needs, including some great bargains. Their customer service was top-notch – they asked all the right questions, got me thinking about what car I really wanted, and even offered me a lovely Brew. After our chat, I decided on the Ford Fiesta. I chose it for its reliability, space, and price. It was clear that they really cared about my custom; they couldn't have done more for me. So, I just want to say a big thank you to everyone at Birchwood Motor Centre. I'll definitely be back for my next one.

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Aftersales from Birchwood Motor Centre in response to Great car, great cuppa!!

Thank you for your positive review Niichola, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Perfect for work"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were in desperate need of a new work car after our last one broke down. We needed a 7-seater that was truly spacious and comfortable for both long and short trips. Fortunately, Birch Motor Centre had a few options that met our requirements. After discussing these options with Jamie, we narrowed it down to the perfect one for our needs, this was the Ford Galaxy. Since owning it, it has been such an upgrade from our last work car. We just wanted to say thank you for being so helpful. I couldn't recommend you guys enough. Top dealership!

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Aftersales from Birchwood Motor Centre in response to Perfect for work

Cheeky your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.

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"Ford Kuga "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood Motor Centre you were great. Everything was fantastic throughout my entire experience with them. After searching around for a while, I was in need of a 2-litre diesel vehicle capable of pulling a caravant. On the day I saw their Ford Kuga, I just knew it was the perfect fit for me and my family. Luke, the salesman, was exceptional. He was very well organised, and I was thoroughly impressed with his attention to detail, efficiency, and how he carried himself in conversation. We arranged for the car to be delivered, and since owning it, it has performed exactly as I needed it to. We've already taken the caravan out and it pulled it with ease. Overall, it's a 5-star service from a brilliant dealership.

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Aftersales from Birchwood Motor Centre in response to Ford Kuga

Thank you for your positive review Stephen, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
307 reviews4.9 out of 5 stars — Rated Excellent
Excellent
287
Very Good
15
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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