99% Reviews
replied to
93% Recommend
to friend


471 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

471 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
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"Great car and nice team of people "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Customer service was great, helpful and friendly team of people. I bought a Ford Smax and I love it, its a really good car, I'm happy. I'm using the car daily and its been perfect. There was a couple of things I picked out on the car, but nothing major and I'm still very pleased. This dealer is over an hour away from me, but I'd happily travel again.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Great car and nice team of people

Amy, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Really happy with everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my new Ford Fiesta, its a lovely car and in perfect condition. The salesman was really friendly and helpful. He helped me with the other bits like the part exchange, tax, insurance, private plates etc. he went above and beyond. Thank you Birchwood Motor Centre.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Really happy with everything

Thank you for your positive review, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Fantastic from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I honestly can not fault Birchwood Motor Centre, the customer service was brilliant, they were very patience with us getting the funds in place, they were constantly updating and communicating with us and just over-all nice people to talk and deal with. The car is perfect its immaculate and I'm going to keep her clean and shiny! I highly recommend Birchwood, this is my 3rd purchase, and I will return again when I want to change.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Fantastic from start to finish

Thank you for your positive review Adam, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Really helpful guys "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was really happy with everything when I bought my Polo through Birchwood Motor Centre, Mitchell was really helpful and nice. He made it easy and straight forward. I collected the car and it looked amazing, I absolutely love it. I will use this dealer again in the future and recommend to anybody buying a car.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Really helpful guys

Daisy your feedback and comments are much appreciated, I will pass your comments onto Mitchell. Thankyou, Birchwood Motor Centre.

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"Jamie was absolutely smashing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I really can't thank or rate Jamie highly enough, he did an absolutely smashing job helping me buy my Nissan Juke, He worked really hard, he was so nice and friendly and got things sorted quickly for me. Since having the car I've been so pleased, its brilliant. The delivery of the car was on time as planned, it was so clean and shiny and the driver was lovely too, the whole experience has been perfect! Thank again to Jamie and the team :)

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Birchwood Motor Centre from Birchwood Motor Centre in response to Jamie was absolutely smashing!

Michaela, your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very smooth and stress free purchase from start to finish. Once I had reserved online I had the chance to speak to a lovely sales guy who double checked my requirements and explained the process very thoroughly. My new car was immaculate when I collected it too. Very pleased with the service I have received. Thank you Birchwood.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Excellent Service

Elain thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Outstanding customer service!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood Motor Centre were absolutely brilliant when I bought my Seat Ibiza!! I click and collected the car a couple of weeks ago. The whole showroom was covid-safe and collection was contact free. The customer service provided was perfect, they made me feel very valued, so helpful, friendly and knowledgeable. The first drive I did in the Ibiza was to Scotland, so quite a distance and the car was perfect and its been perfect since buying, I'm really happy with it. Although its very far away, I will 100% buy my next car from this dealership, great company!

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Birchwood Motor Centre from Birchwood Motor Centre in response to Outstanding customer service!!

Louis, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"really good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was dealing with Mitch at Birchwood motor centre, and he was very good, very professional, he was on hand for anything I needed, great communication and always kept me up-to-date. Mitch even sorted the road tax for me on site - he looked after me. The Corsa was extremely clean when I collected, it had been fully sanitised inside, it was immaculate. I'm loving the car, its a really nice car, as though its brand new, its in good condition, very happy with it.

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Birchwood Motor Centre from Birchwood Motor Centre in response to really good customer service

Alex, your feedback and comments are much appreciated, I will pass your comments onto Mitch. Thankyou, Birchwood Motor Centre.

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5* customer service, brilliant! Very pleased with the Ford Fiesta, its great, no issues at all. More than happy to buy here again, I will be recommending to others.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Brilliant

Thank you for your positive review Pietro, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"highly impressed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the application process to driving away, Paul at birchwood was fantastic!! I applied online at around 4am in the morning and that morning at 10am I was called, we spoke about the car etc and explained my part ex details. Paul was so helpful, friendly and he certainly went the extra mile for me. All the guys there were great, really helpful when I called etc, very polite and professional. The whole process was smooth, quick - no waiting around at all, they got thing sorted in great time. Paul sorted my part exchange quickly, and the Mercedes was pristine when I collected, it was so clean and tidy - inside and out. Very satisfied with the whole process from start to finish.

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Birchwood Motor Centre from Birchwood Motor Centre in response to highly impressed

Simiat, your feedback and comments are much appreciated, I will pass your comments onto Paul. Thankyou, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.9 out of 5 stars — Rated Excellent
Excellent
428
Very Good
38
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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