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93% Recommend
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307 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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307 reviews from our car dealer reviews community

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"No pushy sales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We decided on a new car, so the wife an I picked a day and drove around the dealerships near us. We are not the type of people that will buy the first thing we see , and wanted to make sure we were making the right choice. We knew about Birchwood Motor Centre and I am sure we bought a car from them in our earlier years. But anyway, we arrived there around 10am, had a lovely chat with Mitch and a little look at the car, but wanted to continue to shop about. About 6 hours pass and we have been to a few more dealerships but the Citreon C4 at Birchwood Motor Centre was ranking 1st in our books. So he headed back, at this time it was about 4pm, but Mitch greeted us with as much energy as he had in the morning, he sent us out on a test drive so we could get a feel for the car and then we were happy to go ahead. An hour later we drove home in our new car, the whole experience was absolutely brilliant, no pushy sales tactics just a honest conversation and good quality cars. When we are in need for another car in the future, I would return and most defiantly recommended.

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Aftersales from Birchwood Motor Centre in response to No pushy sales

Peter your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Ford Focus "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my Ford Focus from Birchwood Motor Centre back in Feb, it was a great experience. All the staff are very nice and polite, very informative. I have been using my car everyday and its been bob on.

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Aftersales from Birchwood Motor Centre in response to Ford Focus

Adam thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"They really do bend over backwards for you..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found Birchwood Motor Centre, whilst I was going through Zuto to get my car finance. They have a recommended dealer list and I thought if my finance company are recommending them they have to be good, and they were not wrong this dealership is fabulous! Throughout the initial conversations I didn't speak to them much due to Zuto doing allot of the discussions for me. But when it came to saying yes to the car I was speaking to the salesman Mitch, he was very friendly and chatty, extremely knowledgeable about the car and answered all of my questions. Due to me living quite far away from this dealership I opted to get the car delivered. The car was delivered to my home by a staff member of Birchwood Motor Centre who lives locally to me and he was very pleasant and punctual. For the first month of having the car I was in love, then slowly the Focus started to have some issues, I called them up at Birchwood Motor Centre and they were beyond helpful. Due to the distance I was from them, they offered to get a mechanic to come to my home to do a diagnostic, then would rectify the issues close to my home, which meant I didn't have to make the drive to them, this really impressed me. Since that call they have been extremely attentive and communicating regularly with me. They have bent over backwards to help me, where other dealers may have washed there hands and said its not our problem. I'm looking forward to getting my car working to its full potential soon and I cannot thank them enough at Birchwood Motor Centre for there help.

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Aftersales from Birchwood Motor Centre in response to They really do bend over backwards for you...

Thank you for your positive review Michelle, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Jamie is Brilliant!! 🌟"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I used Birchwood Motor Centre recently to buy my new Toyota Yaris and it was an amazing experience. The car is fabulous, Im really enjoying it. But I have to say the star of the show has to be Jamie, he was amazing with me. You see I am from the Ukraine, and English isn't my 1st language, so I was struggling slightly in parts to understand, but Jamie slowed everything down for me, he spent along time with me to help me understand everything, I left the dealership with confidence in my new car, as Jamie explained everything so thoroughly to me. Thank you Jamie, your time and kindness will never be forgotten and if I ever need a car again, Jamie will be the only one that I will go to

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Aftersales from Birchwood Motor Centre in response to Jamie is Brilliant!! 🌟

Natalie your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.

"Great all round service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just used Birchwood to buy my latest car and they were amazing. So much choice in one place really took the leg work out of our purchase. Luke was patient and gave us any help we required but left us too it when not needed. No pressure sales. The test track next door is a good way of test driving with out the pressure of busy roads in unfamiliar vehicles. My first go at automatic car. Top marks and great communication throughout the whole process. Thank you Birchwood your on our map in the future.

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Aftersales from Birchwood Motor Centre in response to Great all round service

Stephen thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Aftersales from Birchwood Motor Centre in response to Great all round service

Stephen thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great dealership! - I've had my car for over a month now, and I love it! I'm driving it every day, so I've put some miles on it. You wouldn't be able to tell that it's a second hand car because the drive is so smooth. I would highly recommend this company.

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Aftersales from Birchwood Motor Centre in response to Highly recommend

Thank you for your positive review Yetunde, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"First time buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It my first time visiting this company, I left feeling very happy in my Vauxhall Zafira Tourer! Mitch was very straight forward and told me everything I needed to know about the car, so I've got to give him credit for that. For that reason, I would happily come back in the future.

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Aftersales from Birchwood Motor Centre in response to First time buyer

Claire thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Easy 5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I felt very well looked after by everyone involved throughout the sales process. He showed me a lot of respect as a customer, and I couldn't have asked for anything more. I've had my BMW 1 Series for a couple of weeks now and it's been spot on for my daily commute. It is the easiest 5 stars I've given.

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Aftersales from Birchwood Motor Centre in response to Easy 5*

Marc thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"No hard sell"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jamie made everything very comfortable from the moment I first arrived at the dealership. Once I was ready to take a closer look at the Ford Kuga, I approached Jamie who was more than happy to pass me the keys to have a good look around on my own, which I really appreciated. I took the car out on a test drive, and I've been driving it ever since.

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Aftersales from Birchwood Motor Centre in response to No hard sell

Thank you for your positive review Ryan, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Easy 5/5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All running well with my Mazda 6, I'm happy with my purchase. Easy 5/5

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Aftersales from Birchwood Motor Centre in response to Easy 5/5

Maksym,your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
307 reviews4.9 out of 5 stars — Rated Excellent
Excellent
287
Very Good
15
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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