99% Reviews
replied to
93% Recommend
to friend


493 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

493 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
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"Really impressed with them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is so far so good. Did have a small puncture on my tyre, but they sorted it out for me straight away, so was thoroughly impressed with their customer service and aftersales care. They were absolutely brilliant so would return.

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Aftersales from Birchwood Motor Centre in response to Really impressed with them

Thank you for your positive review Julia, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"In and out😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Ford for my son. The dealership is local to us, so wasn’t a long journey there. It was my first time actually visiting them but will be returning next year for my other son’s car. Was really satisfied with the whole experience. Everyone was helpful and got us in and out. Cannot give five stars as I don’t ever give full marks but would give them 4 for sure. The staff were welcoming and there was no hard selling, which is always a positive.

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Aftersales from Birchwood Motor Centre in response to In and out😊

John thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Straightforward process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Heard about Birchwood from some friends who had their car from them. Safe to say I am enjoying the car, and I would go back. Everything was simple and straightforward, can’t expect more than that.

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Aftersales from Birchwood Motor Centre in response to Straightforward process

Kristina your feedback and comments are much appreciated, I will pass your comments on to the team. Thankyou, Birchwood Motor Centre.

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"Would absolutely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood was actually recommended to me by my uncle. I am glad I went down because I love my new BMW. The salesman was really helpful and informative, and would recommend Birchwood to others.

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Aftersales from Birchwood Motor Centre in response to Would absolutely recommend

Thank you for your positive review Jonathan, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"No complaints from me..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I work on cars myself and know my fair share. So when going down to Birchwood, thankfully the salesman left me to it, checked the car out myself and it meant I could focus without all the added hassle, so really appreciate the space he gave me. Car is running great, so no complaints from me.

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Aftersales from Birchwood Motor Centre in response to No complaints from me...

Joshua thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Responsive and transparent!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service at Birchwood is really good. They’re responsive if there have been any issues, and overall, they have been really transparent and helpful, so cannot complain.

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Aftersales from Birchwood Motor Centre in response to Responsive and transparent!

Anthony your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"Really accommodating "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Renault is getting on well, had no issues so far with it, which is always a positive. The garage themselves were really kind, and helpful. They did everything I needed them to do, so I’m happy. It was my first time going down to Birchwood motors, but I would go again.

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Aftersales from Birchwood Motor Centre in response to Really accommodating

Thank you for your positive review Aulbany, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Top notch garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't really sure where to start, as I don’t tend to write reviews, but for these guys, I had to. I just upgraded to a Range Rover, and I’m really impressed so far. Aside from a little hiccup with the battery, which Birchwood Motors has been on top of to get sorted, everything is perfect. It was my first time getting a car from them, and honestly, I was over the moon. It was delivered to me, was really clean, and the delivery process was really easy. They kept me updated at all times, communicating with me when I would receive the car. I would recommend them to family and friends. 4 stars for me, as I never give out full marks, but big thanks to these guys.

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Aftersales from Birchwood Motor Centre in response to Top notch garage

Nigel, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Always made to feel valued as a customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Birchwood Motor Centre was my first choice again after having a great experience with them a few years ago. This time, I decided to go for a Vauxhall Mokka, and I've been delighted with the car from the moment I got it. The sales staff at Birchwood Motor Centre are always a pleasure to deal with. They are helpful, supportive, and it's evident that their main focus is ensuring their customers are happy. They guided me through the process with ease, addressing all my concerns and making sure I was completely satisfied with my choice. Driving the Vauxhall Mokka has been a delight. It's comfortable, reliable, and everything I could have hoped for in a car. 

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Aftersales from Birchwood Motor Centre in response to Always made to feel valued as a customer

Thank you for your positive review Bogden, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Seamless experince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I always enjoy browsing online to see what cars are available, and during one of my searches, I came across a BMW 4 Series that instantly caught my eye. I was smitten with it from the moment I saw it. Excited to see the car in person, I headed over to Birchwood Motor Centre. When I arrived at the dealership, the team welcomed me warmly and were incredibly helpful, answering all the questions I had. Their friendly and informative approach put me at ease, making the entire experience pleasant and stress-free. The BMW 4 Series was fantastic; everything I had hoped for and more. The car was in excellent condition, and I knew it was the perfect choice for me. The staff at Birchwood Motor Centre made the purchasing process incredibly smooth. They handled all the paperwork efficiently, allowing me to drive my new car home in no time at all. I am absolutely thrilled with my purchase and the outstanding service I received. It's an easy 5 stars for Birchwood Motor Centre⭐

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Aftersales from Birchwood Motor Centre in response to Seamless experince

Christina, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
493 reviews4.8 out of 5 stars — Rated Excellent
Excellent
444
Very Good
43
Average
0
Poor
0
Terrible
6

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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