Really nice people at birchwood motor centre, they were great. very easy to talk to, and worked quickly to get me in the car I wanted. Very pleased with the Kadjar I bought, its a lovely car and performing just as expected. I highly recommend this dealership - I will use again in the future.
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Birchwood Motor Centre from Birchwood Motor Centre in response to Very nice staff
Nicholas thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I very recently purchased a Ford Focus, I haven't driven it that much yet, but so far its brilliant, I really needed a new car and Dean got it sorted quickly and professionally. I had a little issue and they resolved it here and then that day, I cant fault the customer service I received, or the car - over-all I'm very happy! Michael, your feedback and comments are much appreciated, I will pass your comments onto Dean. Thankyou, Birchwood Motor Centre.
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Birchwood Motor Centre from Birchwood Motor Centre in response to Thanks to Dean!
Michael, your feedback and comments are much appreciated, I will pass your comments onto Dean. Thankyou, Birchwood Motor Centre.
My parents recently bought a car from Birchwood motor centre and then recommend I used them as I was looking for a new car. I bought a Mini Cooper from them and its perfect, I'm really happy with it. Customer service was brilliant, Jamie and Dean couldn't be any more helpful. Jamie was so helpful and knew everything about the car, really knowledgeable and Dean helped me through the finance side of things - he was great, really helpful. I will definitely buy again from here and recommend to as many people as possible.
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Birchwood Motor Centre from Birchwood Motor Centre in response to Really nice people to deal with
Holly, your feedback and comments are much appreciated, I will pass your comments onto Jamie and Dean. Thankyou, Birchwood Motor Centre.
I bought the most perfect car from Birchwood Motor Centre recently! Its a Land Rover Discovery Sport and I am over the moon with it!! Its beautiful, it drives well, looks immaculate, in great condition and the price was very good for the age and mileage! Exceptional customer service, always available for help and very quick communication. The whole process is easy, smooth and laid back. I will 100% buy from Birchwood again in the future.
Reviewer has confirmed their email address
Birchwood Motor Centre from Birchwood Motor Centre in response to Land Rover Discovery Sport
Thank you for your positive review Zoya, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
I called Birchwood in the morning to discuss potentially buying a BMW 118, when I called Jamie took some details, we had a chat through everything and I left a deposit. I then spoke to another gentleman, he was brilliant, he helped me through the finance details etc, I was approved and Jamie rang me back to see when would be best to collect. I said as soon as possible, and I went that afternoon and drove the car away. I couldn't have asked for anything better at all, really really helpful and accommodating. Jamie was amazing through-out and I cant thank him enough, I will certainly be back to Birchwood when I want to upgrade again.
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Birchwood Motor Centre from Birchwood Motor Centre in response to Above and beyond!! Amazing service
Franklin, your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.
I purchased a car recently from Birchwood and when buying Dean was excellent, really really good. He was really informative, helpful and provided a quick, easy service, it ran like clockwork. A short while after having the car, I had a few issues, I contacted Dean and he apologised, reassured me the issues would be rectified and remained polite and professional through-out. He gave me a few options, but the best, was to have the issues resolved locally and they would reimburse me. I cannot believe how quickly the issues were dealt with, Dean handled it perfectly!! I couldn't have asked for anymore. Although I had a few minor problems, it's how the dealer resolved this that impressed me. Now everything is sorted, the Golf is perfect, its very nice to drive and soon shifts! Its the best car I've ever owned, very pleased with it. Thanks to Dean and Birchwood for helping me even after the sale, the aftersales service is just as great!
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Birchwood Motor Centre from Birchwood Motor Centre in response to Great aftersales service!!
Kerry, your feedback and comments are much appreciated, I will pass your comments onto Dean. Thankyou, Birchwood Motor Centre.
Considering the situation we are in, the lads at Birchwood did everything they possible could to ensure a smooth, quick and stress-free purchase. I mainly dealt with Jamie - he was brilliant, ever so friendly and very polite. Everybody I spoke to was friendly and helpful though, if I called and Jamie was busy, somebody always offered to help me, and Jamie always got back to me quickly too. I bought a Ford Edge, its very enjoyable to drive, really happy with it. I can't fault the customer service, process or the car, all perfect!!
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Birchwood Motor Centre from Birchwood Motor Centre in response to fantastic
Andrew, your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.
Very very happy with the Hyundai I recently bought, its a great little car, been driving great since buying, no issues at all. The dealer was helpful and very friendly, they sorted the car out quickly and did everything they said they would. Very happy customer.
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Birchwood Motor Centre from Birchwood Motor Centre in response to great all round
Remigijus, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I just bought a 66 plate Nissan Qashqai from the chaps at Birchwood, and I'm chuffed to bits with it. This is the 3rd purchase made from this dealership, and all future vehicle purchases will be with them as well. I have got to know the guys at the dealership over the last 5 years when I've been buying cars from them, and hand on heart, they are amazing at what they do and will certainly look after you. They always source cars for me, I contact them and tell them what I want and within days, they have sourced, prepped and got the car ready for me. The Qashqai is perfect, really enjoying it, it's running and driving smoothly and its a very comfortable. Thanks again Birchwood, I will see you all again very soon!
Reviewer has confirmed their email address
Birchwood Motor Centre from Birchwood Motor Centre in response to Very helpful and very friendly
Keith, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I just upgraded my car to a Mercedes-Benz, and wow! The car is lovely, its immaculate, in top condition, clean, shiny, low mileage, looks perfect and its beautiful to drive! I am really really happy with it, I'm glad I chose to buy from Birchwood Motor Centre, Jamie was absolutely lovely, he really took care of me, he was down to earth, explained everything thoroughly, helpful, he handled everything very well and did everything and more than I expected. I will defo go back to Birchwood when I need a new car again. Although it was a very different experience of buying a car and I didnt get the usual showroom experience, they team did a fantastic job, and I got exactly what I wanted! HIGHLY RECOMMEND!
Reviewer has confirmed their email address
Birchwood Motor Centre from Birchwood Motor Centre in response to Covid safe collection! Great service
Tracey your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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