Roberto D, June 2025
"Highly impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I purchased from here towards the end of last year. I have never had an issue with the car since the purchase and I am highly impressed by this. I was really pleased with all the staff as well. I would definitely use Blackstone again if they had something I was looking for.
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Aftersales from Blackstone Motors Ltd in response to Highly impressed
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Istvan D, June 2025
"A good find"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a 5 year old BMW from Blackstone Motors at full price with a 6 months warranty added.
The car was delivered to my address within 1-2 weeks with a few small issues not addressed pre-delivery. Unfortunately I had to drive back the car to Blackstone Motors (25 miles) a few weeks later to rectify these issues. Once this was completed we agreed they won’t do paint correction and I will arrange and pay for this. All in all a pleasant experience with some unexpected waiting time.
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Aftersales from Blackstone Motors Ltd in response to A good find
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Stewart W, June 2025
"Great company to deal with"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had my Jaguar for a little while now and it's going okay but there are a few lights on the dash that I can't seem to get rid of. It's not the best car I've owned, but it does what it says on the tin. The whole presale was brilliant, and Blackstone Motors are a nice company to deal with.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Great company to deal with
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Nick, June 2025
"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I normally buy my cars from authorised dealerships, but not on this occasion. Because of this decision, I was concerned that the after sales service would be lacking, I couldn’t have been more wrong , what I received was a five star after sales service. I couldn’t recommend Blackstone motors more highly than I do I found their professionalism attention to detail and customer care second to none.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Highly recommend
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Luke, June 2025
"Very good service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great, very quick turnaround. My wife drives the Ford Kuga and has been liking it. Very good service.
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Aftersales from Blackstone Motors Ltd in response to Very good service
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Rebecca, June 2025
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5 Stars
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to ⭐⭐⭐⭐⭐
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Alan, June 2025
"4 stars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 stars overall
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to 4 stars
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
Craig, June 2025
"Enjoying the BMW X5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been enjoying the BMW X5. Everything went well at the dealership with Ahmed, he answered all my questions.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Enjoying the BMW X5
Thanks for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Blackstone Motors Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Anonymous, June 2025
"Highest mark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Overall a good, no pressure experience from end to end.
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to Highest mark
Thanks so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Blackstone Motors LTD. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts are paying off. We look forward to seeing you again in the future!
Bhopinder, June 2025
"4 stars "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
4 rating because good service, polite and efficient. Deducted 1 mark as car wasn't quite perfect upon collection - asked for bonnet to be mopped to reduce some paintwork defects but possibly doesn't look like this was 100% effective
+0 Found this review helpful
Aftersales from Blackstone Motors Ltd in response to 4 stars
Thanks ever so much for your kind words - We really appreciate the time you've taken to tell others about your experience! Your feedback's hugely valuable and we wish you all the best with your new car.
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