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69 reviews from our car dealer reviews community
Leave a review for carmatched.com
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69 reviews from our car dealer reviews community

Leave a review for carmatched.com
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"Fantastic customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lovely Peugeot from Rupert. No hard sell at all; he was just very friendly, honest and very informative. Customer service was outstanding and can’t recommend highly enough. Would definitely use again.

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"Fantastic Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my new car last week (13th Jan) only saw it online,made enquiries and from start to finish dealt with Rupert..........Absolutely brilliant!! totally assured me that his family business was legit,he sent me all links to reviews/companies house, he made me feel relieved and so at ease, the sale went ahead swiftly and smooth, and my New car was delivered on the Wednesday, it was sparkly clean throughout and even had a half tank of fuel, the new car was bought as part exchange, again great communication and a very fare deal,would definitely go back to Rupert and his team,just wish my daughter had seen this company before she bought her new car locally to us!!! lesson learnt!

"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a lovely mini from Rupert and would highly recommend his company. Honest and reliable and made me feel at ease through the process of buying. Great service and I’m over the moon with my new car!

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"Ten Out of Five Stars!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second reasonably priced family car we have purchaced from Rupert and the team. We cannot reccomend them highly enough. The teenage boys are both approaching 'First Car' time and I can think of no better dealership to trust with sourcing them the right (safe) and stylish car.

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"Cowboys "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car in December 2019 on finance that I'm still paying. A Ford mondeo titanium. With in the 1st month the transmission light light up like a Christmas tree. 9 months on and it's now engine malfunction. All that has been done is a reset on the computer. Stay well clear

RUPERT JARVIS from carmatched.com in response to Cowboys

As you can see from our previous reviews this is not how we do business. The car was returned to us to check a reported ABS, fault which as a reputable garage we were happy to look at for the customer. However when the car arrived recently it was in a dreadful state. It had been involved in some sort of accident. It had sustained damage to all the nearside panels and it had two buckled wheels. This is obviously not how the vehicle was supplied. The interior of the car was also in poor condition, it looked like it had been trashed. It was dirty and full of empty food and drink cartons. On questioning the customer he admitted that the car had been involved in an accident and that he was awaiting a payout. On querying the condition of the interior the customer admitted that due personal circumstances he had been living in the car. The car was also being used as a sales reps car. As a precaution everything was documented and photo'd by our own vehicle technicians. We were still willing to help the customer but we wanted him to get the damage repair done first as we felt that the damage was affecting the cars geometry and electronic stability systems. We were also concerned that the shunt may have damaged the various electronic modules such as the ABS or ECU, which would have to be investigated, but we have not heard back from the customer. Our job as a used car dealer is to make sure that our cars go out to our customers in the best possible condition. We want them to be safe, clean and reliable for our customers. Most of our cars (except trade deals) are given an thorough RAC check prior to handover, however used cars by the nature of what they are do sometimes go wrong. This is why we have our own garage with our own vehicle technicians & specialist diagnostic equipment. We are more than happy to help any of our genuine customers with issues and we also carry out all types of servicing & maintenance work. We are happy to talk to Joe and give him technical advice we wish Joe all the best for the future.

"A refreshing experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a particular model Citroen and had already travelled across the country to view a mis described pile of rubbish so I was not looking to travel far again when I found Car Matched had the exact model I wanted. I was apprehensive about the prospect of driving from Gloucester to Broadstairs because of my previous experience, but when I spoke to Rupert on the phone he immediately put my mind at rest and gave me a clear, honest description of the car, so I put a deposit down and travelled down a few days later. I was not disappointed and came away with just what I wanted. The whole transaction was easy and pleasant and what a refreshing change to find a dealer so pleasant and honest. I would recommend Car Matched to any potential buyer.

"Buying cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a second hand car for these guy’s and what a breath of fresh air everyone so nice and honest will be recommending to everyone, if your looking for an honest garage with honest people for a change this is the place, thank you guys will be using again

"BRILLIANT!! WOULD DEFINITELY RECOMMEND."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Chevrolet Spark from Carmatched at a great price. I initially spoke to Rupert on the phone and then met Kirsty at the garage. They were both very friendly and helpful. Kirsty gave us space to look at the car without any sales pressure and we were able to take it for a test drive. Rupert gave a good trade in price on our Fiesta and arranged collection of the vehicle outside of our home so it was all pain free and super service!! The Spark came with a new MOT and oil and filter change. Other items arose during the MOT which really was a half service and these were rectified with no extra charge. As a customer I was given great piece of mind from Kirsty and Rupert as the car was for my daughter and they ensured the car was in tip top condition for her to drive. I have no hesitation in recommending Carmatched its a good honest garage with cars at brilliant prices. Thanks again Kirsty and Rupert.

"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a second hand car is always a worry, but Rupert and team are friendly, knowledgeable honest. I was given the full history of the car I bought and would not hesitate to recommend them to anyone looking for another car

"Highly recommend!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchasing a car in these difficult times (2020) really couldn't have been easier! I got myself an amazing car at an unbelievable price! A massive thank you to Rupert & all the team. Faultless customer care & aftercare! Highly recommend! I will continue to use this garage in the future.

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Dealership Information

carmatched.com is an Independent dealership that is based in Broadstairs. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
69 reviews4.6 out of 5 stars — Rated Excellent
Excellent
62
Very Good
0
Average
2
Poor
2
Terrible
3

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  • Contact Information

    Address

    carmatched.com
    The Yard Copperleaf Business Park
    Dane Valley Road
    Broadstairs
    Kent
    CT10 3AT

    Get in touch

    01843 604576
    http://www.carmatched.com/

    Opening times

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    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    46%
    Percent of reviews responded to by this dealer

    Additional Information About carmatched.com

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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