We booked to view VU18 LFB, a navy blue Audi A6 Avant. We paid £99 some days beforehand in order to secure the viewing; in various 'phone calls nobody told us that the car had bodywork damage. When we arrived and walked towards the car, it was immediately obvious that the vehicle had been in a collision with either a bollard (scraping along the nearside front wing and door) or another car had scraped along it. Either way, an attempt had been made to polish out the damage but the bodywork was dimpled the damage plain to see. We definitely weren't going to pay £18k + for a damaged vehicle and the lack of transparency meant we wanted to escape ASAP. I would never but a vehicle from Car World. The sales person said 'oh we can arrange for that to be repaired for you' but reviews read beforehand meant that we felt this would never happen, so we declined and left. They didn't offer to knock off any money! Car World did refund the £99 reservation fee pretty quickly (on the next working day) but said they couldn't refund it there and then on the Saturday - I bet they would have found a way to take payment of £18k from us at the weekend though! Funny that.

Paid £20,000 for a Ford Galaxy that supposedly had a 98 point mechanic check but decided to deposit its engine oil all over my block paved drive. Called to be told it would be classed as priority and would be called back within half an hour. Three hours later i ended up ringing again to be told take pictures of driveway and underneath car where oil is coming from. These people don’t care one bit after they have your money. Car supposedly valeted inside but windows and sunroof absolutely filthy. Buyers beware and read the negative reviews first.

Had problems with a car I brought back in January on going problems , took 3 months to get my money back ... Not a good place to buy a car Awful steer clear Wouldn't trust them at all

No garage has this many genuine 5 star reviews. Obviously fake or uploaded by staff or their friends and relatives. They are a bunch of cowboys and chief (no pun intended) is Kaz in "after sales". There's a misnomer if I ever heard one. Picked up the car and once home, the service light was on, the AC doesn't work at all and the tyre pressure monitor warning also came the day after. Needless to say, no one there is interested and on the rare occasions I get a response it is to fob me off and point me to weird provisions cunningly tucked away in the small print. Apparently, I declined a service which would be fair except I wasn't told one was needed nor was I asked if I wanted a service. Who buys a car needing a service?! On the topic of services, it transpires the service book is completely empty and I am still chasing for a printout....

STAY CLEAR! COWBOY DEALERSHIP!! Bought a car and after only 6 months and about 3’000 miles later I didn’t expect to have to replace the clutch, gearbox & fly wheel as they were all either badly worn and in need of replacing or actually broke, which on an automatic only Citroen would touch due to software release. This is a major repair and cost thousands!! This show of been picked up when carworld serviced the car for sale & Having never had an automatic before I didn’t know what signs to look for but having spoken with mechanics and motor engineers they say it should of been picked up. So that makes me think carworld knew about this but also knew of the cost to repair £3000 and thought they’d get away with it….guess what they did I had to pay it Citroen sent them a report and pictures and they sent it back basically saying not there problem…. Well thank you for being kind & honest and I hope you get everything you deserve. CROOKS & CONMEN

Bună seara, am cumpărat un passat 2016, 27 martie lam luat, după prima spălare, mam îngrozit, mașina foarte mult zgâriate plus un stop pe spate au spus ca mi-l schimba am 4 săptămâni și nu mai raspun la telefon, va rog încercați să evitați acest parc auto nu sunt serioși de loc, mau pus pe drumuri de 3 ori și nu au rezolvat nimik

I recommend this place to anyone looking for a car... very good and reliable service.... shakeel ......John and aqeeb from boongate are amazing....very good customer service and reliable peoples

Basically my partner got a vw Touareg from car world, car had zero fuel in it. Took it for a test drive found a little niggle which they did fix. Since the day we got it had nothing but problems. Had the car 7 weeks 4 of them they had the car and never fixed it. Gave me a partial refund avoid this company. 2 weeks on the cars re listed but for £2000 more avoid