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33 reviews from our car dealer reviews community
Leave a review for Carbase Brent Knoll
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33 reviews from our car dealer reviews community

Leave a review for Carbase Brent Knoll
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"Great, Hasslefree, easy to deal with."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carbase here at Brent Knoll was a pleasure to deal with, the staff were really friendly, given time to look around the car at our own leisure, nothing was too much trouble even when I found a slight fault, they offered to fix the fault at their expense and within a couple of days, would highly recommend this company/staff and garage to anyone, well done guys, A++ Service

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Staff from Carbase Brent Knoll in response to Great, Hasslefree, easy to deal with.

Hi Richard, we're really pleased to know that you enjoyed your experience, thanks for your kind review.

"Carbase Brent Knoll"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would recommend, bought 5 cars from carbase and have all been very good

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Staff from Carbase Brent Knoll in response to Carbase Brent Knoll

Hi Oleg, thanks so much for reviewing your experience, it's great to have you back with us and to know that you enjoyed out service.

"Car base"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my second car in 4years.very good.very friendly.top man Nathan.done all the help needed to get car on road.

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Staff from Carbase Brent Knoll in response to Car base

Hi Adrian, thanks so much for sharing your thoughts with us, we're so pleased to know that enjoyed your experience.

"Great service and support"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to Brent Knoll to take a car for test drive, all well prepared and professionally organized by George, who also explained all the details, history and options regarding the pending car purchase.

Staff from Carbase Brent Knoll in response to Great service and support

Hi David, thanks so much for sharing your thoughts with us, it's wonderful to know how pleased you are with our service.

"A pleasant experience "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first Carbase experience was customer lead - surprisingly! No hard sell, no hassle. Nathan guided me along, listened & was on hand when needed - Thank you.

Staff from Carbase Brent Knoll in response to A pleasant experience

Hi Emma, we're over the moon to hear how pleased you are, thank you very much for sharing your experience with us!

"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service and clear information given. Carbase Brent Knoll were very thorough and helpful.

Staff from Carbase Brent Knoll in response to Great customer service

Hi Nikkala, thanks so much for sharing your thoughts with us, we're so pleased to know that enjoyed your experience.

"Brilliant Helpful service. "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for another car, more suited to my personal needs, and so I thought of Carbase Brent Knoll being my niece bought a car from them some time ago. I was looking around and Nathan politely introduced himself, and listened to what I wanted, he pointed out several cars, one of which I was very interested in. I didn't make any decision that day, (time to access the situation) rang back couple of days later, and spoke to Nathan, about a test drive, which he arranged for the next day. After which we agreed terms, part exchange etc . and paid the deposit, and the rest is history. Many thank to Nathan for his help with the dunting paper work involved, Log book, road tax etc.

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Staff from Carbase Brent Knoll in response to Brilliant Helpful service.

Hi Alan, thank you so much for sharing your thoughts with us, we're very pleased to know that you enjoyed your visit to our Brent Knoll Store!

"great service Will"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will at Carbase Brent Knoll branch is very helpful. Good knowledge on cars

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Staff from Carbase Brent Knoll in response to great service Will

Hi Alicia, thank you very much for taking he time to review your experience, we're pleased to know that you enjoyed your time with us

"Mr Robert Leather"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I seen the car I would like to have a look at and the sales person Nathan went outside and was honest to me about the car and it was exactly as expected when seen at my appointment. Everything was explained to me clearly and not pushy like some sales people are. I done the deal there and then, still early days yet but hopefully car will do me proud. Thanks Carbase Brent Knoll-Nathan.

James Evans from Carbase Brent Knoll in response to Mr Robert Leather

Hi Robert, thank you very much for rating us!

"Dishonest, car was terrible!! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Aftersales team at Carbase Brent Knoll branch are rubbish Cars are rubbish! Others have been lucky - don’t fall for it.

Staff from Carbase Brent Knoll in response to Dishonest, car was terrible!!

Hi Steve, we are sorry to hear that you haven't had a satisfactory experience. We would like to investigate this further, please contact us on 0117 405 7868, or by email at complaints@carbase.co.uk so that a member of the team can assist you further. Kind regards

Staff from Carbase Brent Knoll in response to Dishonest, car was terrible!!

Hi Steve, we are sorry to hear that you haven't had a satisfactory experience. We would like to investigate this further, please contact us on 0117 405 7868, or by email at complaints@carbase.co.uk so that a member of the team can assist you further. Kind regards

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Dealership Information

As part of the largest used car dealership in the South West; Carbase Brent Knoll are a Taunton area used car dealer. Audi, Honda and many other names all feature in their stock at any one time. At their site they offer not only these great value and quality cars across the models but also part exchange and finance options too.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews4.7 out of 5 stars — Rated Excellent
Excellent
29
Very Good
2
Average
1
Poor
0
Terrible
1

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    Contact Information

    Address

    Carbase Brent Knoll
    Bristol Road
    Highbridge
    Somerset
    TA9 4HH

    Get in touch

    01934 808745
    http://www.carbase.biz

    Opening times
    Mon 08:30 - 19:00
    Tue 08:30 - 19:00
    Wed 08:30 - 19:00
    Thu 08:30 - 19:00
    Fri 08:30 - 19:00
    Sat 08:30 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Carbase Brent Knoll

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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