Wendy, August 2022
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The best service I've ever had buying a car. All the team are so friendly. Welcoming and knowledgeable... Made me feel at ease and gave all the information I needed. Nathan was who looked after me and he was amazing.. The best car buying experience Ive had. Thankyou carbase Brent Knoll your an amazing bunch. 👌😁
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Carbase from Carbase Brent Knoll in response to Fantastic service
Hi Wendy, thanks so much for sharing your amazing review! We're thrilled that you chose to visit us, and even more pleased to know that you had a great time! Enjoy your new car!
Martin W, September 2020
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the second time that I've purchased a car from carbase. This time was I received the same level of.service from.their salesman Blake, a very outstanding job from such a young salesmen. Outstanding service Blake a credit to the carebase team . Carry on the great service Blake.
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Carbase from Carbase Brent Knoll in response to Great service
Hi Martin, we’re over the moon to know that you enjoyed your experience, thank you for sharing your wonderful review with us!
Elizabeth F, July 2020
" Very helpful, kind and professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Tom Bell was the agent involved. He listened, he gave me time to describe what I wanted and he helped me through every stage of the process. He gave me time to think and wasn’t at all pushy. I found him a kind, thoughtful person who went the extra mile to ensure that my experience of Carbase Brent Knoll was good, And it was, thanks to TOM.
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Carbase from Carbase Brent Knoll in response to Very helpful, kind and professional
Hi Elizabeth, thank you ever so much for your lovely review, it's wonderful to know that you enjoyed your experience!
Martyn, March 2020
"Quick Turnaround "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolute outstanding service from Will at Brent Knoll. Test drive, paperwork, finance and driving away within 24hrs.
Excellent communication from Will and also Chris, would recommend.
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Carbase from Carbase Brent Knoll in response to Quick Turnaround
It's great to hear that you enjoyed your experience, thank you for your lovely review!
Carbase Brent Knoll from Carbase Brent Knoll in response to Quick Turnaround
Thanks! Your feedback is greatly appreciated. We are happy to know you had an excellent experience with us at Carbase Brent Knoll!
Richard, February 2020
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Wife bought a new car and got a good price for our part exchange, will recommend car base and Nathan to our family and friends
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Staff from Carbase Brent Knoll in response to Great service
Hi Richard, thanks so much for your excellent review, It's fab to know how pleased you are!
Maxine, February 2020
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nathan was very professional. Very happy with my new car.
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Staff from Carbase Brent Knoll in response to New car
Hi Maxine, thanks so much for leaving a review, it's wonderful to know that you enjoyed our service.
Rhiannon, February 2020
"Really good service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I received great advice from the sales man (Tom) who answered all my questions. The test drive route was really good. The process of actually part exchanging my car and buying a new car was made so easy by Tom. It didn't take too long at all. I'll definately go back and recommend my friends and family go there too
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Staff from Carbase Brent Knoll in response to Really good service!
Thank you Rhiannon for recommending us! We will pass on your lovely feedback to Tom and the team!
Carbase in response to Really good service!
Hi Rhiannon, thank you for sharing your lovely thoughts! We're over the moon to hear how much you enjoyed your visit with Tom and our Brent Knoll store!
Tom, February 2020
"I baught a 2011 Vauxhall insignia "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I baught a 2011 Vauxhall’s insignia from carbase in Brent Knoll . I am really pleased with my car .
The test drive was amazing will . was so helpful from start to finish . Thanks again see you next time .
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Staff from Carbase Brent Knoll in response to I baught a 2011 Vauxhall insignia
Hi Tom, nice wheels! Thank you for your lovely review, it's great to know that you enjoyed your experience with us at Carbase Brent Knoll!
Anthony J, December 2019
"Great service again "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Superb service from Will at Carbase Brent Knoll, my second car from there. Thank you!
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Staff from Carbase Brent Knoll in response to Great service again
Hi Anthony, it was great to see you again, thanks for choosing Carbase, and for your kind review!
Anonymous, December 2019
"Professional experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We had to sell our car in difficult circumstances but Carbase looked after us and we felt it was a very professional service.
+0 Found this review helpful
Staff from Carbase Brent Knoll in response to Professional experience
Hi Anon, thanks very much for taking the time to review us, we're very pleased that you enjoyed our service!
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