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Excellent service from joe and the team at the Bristol store
Carbase from Carbase Bristol in response to Excellent service
Hi Scott, knowing how happy you are really makes our day, thanks ever so much for sharing your experience with us!
All the staff were super friendly and helpful, thank you too lee W & Craig for your help with everything! Couldn’t have asked for better staff.
Carbase from Carbase Bristol in response to Great service
Hi April, we're over the moon to hear how pleased you are with everything, thanks ever so much for your fab review!
Carbase from Carbase Bristol in response to Great service
Hi Tanasia, knowing how happy you are really makes our day, thanks ever so much for sharing your experience with us!
Helpful and friendly staff, easy and clear process. Free 12 months rac assistance was an extra added bonus..Thank you Carbase
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Very happy with their service
Hi Ann, thank you for your fab review, we're so happy to hear that you enjoyed our service!
Came into carbase very unsure on what make or model I wanted but my car salesman “lee w” helped me every step of the way from start till the end of the purchase of my bmw. Highly recommend and would return.
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Amazing service
Hi Anea, thanks so much for taking the time to review your experience, it's great to know that you enjoyed your time with us!
excellent friendly professional service would highly reccomend carbase bristol listened to what we wanted and done us a first class deal
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Excellent service start to finish
Hi Stephen, it's great to hear that you enjoyed your experience, thank you for your lovely review! 😀
I had a really pleasant time buying from this place. I was being looked after by Craig. Who is a really nice and friendly chap. He made my experience an easy one. If anyone is looking for a new vehicle and want somebody who you can trust. Ask for this man 👍🏻 I’ll be back in years to come when I’m ready for my next vehicle
Carbase from Carbase Bristol in response to Carbase Bristol
Hi Samuel, it's wonderful to know how pleased you are with everything, thanks ever so much for taking the time to share your experience with us!
Purchased car in November 2016 reg 55k on clock. Appointment arranged to collect car. 20mins late to collect from train station. Hour wait in showroom till someone was ready to sort paperwork. 3 months in in car screen broke then 6 months in steering rack required replacement after only 2,000 miles also needed 2 front tyres. 6 months in car has been in the garage for a total of 7 weeks. Had to use a local rac warranty garage for repairs as car base would not return calls. Lucky i paid the extra for a warranty as car has already needed £3000 worth of repairs. They push you to leave a review as soon as you leave the showroom calling several times a day. This would explain the high reviews as people are leaving reviews within only days of having the car. Will never use carbase or recommended them
Carbase from Carbase Bristol in response to Awful
Hi Char, we're sorry to hear that you haven't had a satisfactory experience, our Senior Management team will investigate this in depth. If you'd like to speak with us about anything at all please call on 0117 405 7868, or you can also reach us at complaints@carbase.co.uk. Kind regards
Great services by Lee Duggan. Made the whole situation so much easier then i expected. Would recommend to anyone.
Carbase from Carbase Bristol in response to Would recommend to anyone
Hi Leuan, we're so happy to hear how pleased you are with everything, thanks so much for taking the time to review your experience!
Carbase were incredibly happy to sell me the car however convinced me to buy gap insurance (even though I didn't require it as I purchased the car in cash), after realising I didn't need the gap insurance I phoned to cancel and Carbase ensured that they would. One month later I find out Carbase actually set up 3 years worth of gap insurance without notifying me. I have spent hours and hours on hold to Carbase and wouldn't buy from then again.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Honestly I'd Avoid
Hi Rosie, we're sorry to hear that you aren't satisfied with your experience and have passed this along for our Senior Management Team to investigate. If you'd like to speak with a member of the team please email us at complaints@carbase.co.uk. Kind regards
Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 162 | |
| Very Good | 5 | |
| Average | 9 | |
| Poor | 16 | |
| Terrible | 19 |
Carbase Bristol
Netham Road
Bristol
Bristol City
BS5 9PJ
| Mon | 08:30 - 20:00 |
| Tue | 08:30 - 20:00 |
| Wed | 08:30 - 20:00 |
| Thu | 08:30 - 20:00 |
| Fri | 08:30 - 20:00 |
| Sat | 10:00 - 17:00 |
| Sun | 10:00 - 17:00 |
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