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96% Recommend
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585 reviews from our car dealer reviews community
Leave a review for Carbase Weston Super Mare
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585 reviews from our car dealer reviews community

Leave a review for Carbase Weston Super Mare
Leave a review
"Wonderful selection of cars"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wonderful selection of cars and personalised service making buying a car an easy process. Highly recommend.

Staff from Carbase Weston Super Mare in response to Wonderful selection of cars

Hi Terri, thank you so much for taking the time to review us, we are really pleased to know that you enjoyed your experience and would recommend us!

"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought my Kia from wsm carbase. Neil the salesman made me feel very relaxed and talked me through every detail of the purchase in great detail. Would definitely reccomend

Staff from Carbase Weston Super Mare in response to Great experience

Hi Dan, it's great to hear how pleased you are with everything, thank you very much for your lovely review!

"A Great Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an excellent Mazda CX-5 and was pleased with the whole process. Friendly low key sales staff, I'll be buying from Carbase again.

Staff from Carbase Weston Super Mare in response to A Great Experience

Hi Stephen, thank you for reviewing us, we are really pleased to hear that you enjoyed your experience!

"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the customer service and organisation of the purchase. Neil was very helpful and ready to answer any questions.

Carbase from Carbase Weston Super Mare in response to Brilliant

Hi George, thank you for taking the time to review Carbase Weston-super-Mare, we're really pleased to know that you enjoyed your visit!

"Great experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Neil, for looking after me so well. You've been amazing and makes the whole process hassle free. I'll definitely return to Carbase.

Carbase from Carbase Weston Super Mare in response to Great experience

Hi Susan, thanks for reviewing our Weston Store, it's great to hear how pleased you are!

"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Neil at Weston carbase made buying my beautiful carvery easy! Would recommend strongly.

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Staff from Carbase Weston Super Mare in response to Great experience

Hi Amina, it's great to hear how pleased you are with your experience, thank you very much for taking the time to leave a review!

"Great service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service,very helpful. I would recommend to anyone Carbase. I had a small problem with the car but the guys sort out the problem very fast.

Staff from Carbase Weston Super Mare in response to Great service

Hi Florin, thank you for reviewing our Weston-super-Mare Store, we're really pleased to hear that you enjoyed your experience!

"Good cars, pleasant staff and good price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The fact that it was my second purchase from Carbase in West Super Mare in two years says it all, never had the slightest problem with the old one, I just wanted to move up from a V70 to a XC70, and 3 years newer. I wouldn't bother to fly down to Bristol from Newcastle to buy another car from them if the first one hadn't been a good deal.

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Staff from Carbase Weston Super Mare in response to Good cars, pleasant staff and good price

Hi Ian, thank you for choosing Carbase again, and for your wonderful review, we are so pleased to know that you enjoyed your experience!

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"Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the minute I walked into carbase in weston super mare I was treated very well and meet by extremely kind, easy going staff. Donald, Paul, Glenn and Neil were a pleasure to do business with. They all went the extra mile to help and get me what is for me my dream car.

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Staff from Carbase Weston Super Mare in response to Amazing

Hi Mrs K, thank you so much for your wonderful review, we're so pleased that you enjoyed your time with us!

"Mis-sold lots of extras"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carbase in Weston Super Mare put lots of extras on the bill and then when I tried to cancel, did everything they could to prevent me from doing so. First, I'll say I was extremely happy with the car I bought. I had researched it online and I must have been a salesman's dream. No one had to sell anything to me, I saw it and knew I wanted it before I visited. That said, no real attempt was made to sell me the car. I came back the next day, signed up for finance and when I got home, I realised in my naivety that I had also been charged for lots of other services: * Carbase membership * Extended Warranty * Scotchguard Plan * GAP Payment insurance The cost of my car had risen by 2,000 The next day I asked to cancel and they refused saying that these products had been explained to me. Yes, they were explained, but they were never offered as options. They were simply put on the cost of the car. Not only did I not get my money back, when I found an issue with the car 2 weeks after purchase (something they promised would be sorted prior to purchase) and when I enquired about it and it was ignored. Every time I have contacted them, it has taken at least 2 days from them to respond. Watch out for the sharp practice sales, with poor after-sales support.

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Staff from Carbase Weston Super Mare in response to Mis-sold lots of extras

Hi Tim, we're sorry that you aren't completely satisfied with your experience. The extras that you are refering to should have been explained in detail by your Sales Executive, apologies for any confusion caused. We take your feedback seriously and will investigate this further. If there is anything at all that you would like to discuss please call us on 0117 405 7868, or email us at sales@carbase.co.uk. Kind regards

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Dealership Information

As another part of the largest used car dealership in the South West; Carbase Weston Super Mare services the Somerset area. Fiat, Ford and plenty of other names all feature in their stock at any one time. At their site they offer not only these great value and quality cars across the range of stock but also provide MOTs and servicing too.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
585 reviews4.9 out of 5 stars — Rated Excellent
Excellent
558
Very Good
18
Average
3
Poor
1
Terrible
5

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    Contact Information

    Address

    Carbase Weston Super Mare
    Aisecome Way
    Weston-super-Mare
    North Somerset
    BS22 8NA

    Get in touch

    01934 808745
    https://www.carbase.co.uk/contact-us/weston-super-mare/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Carbase Weston Super Mare

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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