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Wonderful selection of cars and personalised service making buying a car an easy process. Highly recommend.
Staff from Carbase Weston Super Mare in response to Wonderful selection of cars
Hi Terri, thank you so much for taking the time to review us, we are really pleased to know that you enjoyed your experience and would recommend us!
I recently bought my Kia from wsm carbase. Neil the salesman made me feel very relaxed and talked me through every detail of the purchase in great detail. Would definitely reccomend
Staff from Carbase Weston Super Mare in response to Great experience
Hi Dan, it's great to hear how pleased you are with everything, thank you very much for your lovely review!
I purchased an excellent Mazda CX-5 and was pleased with the whole process. Friendly low key sales staff, I'll be buying from Carbase again.
Staff from Carbase Weston Super Mare in response to A Great Experience
Hi Stephen, thank you for reviewing us, we are really pleased to hear that you enjoyed your experience!
Very happy with the customer service and organisation of the purchase. Neil was very helpful and ready to answer any questions.
Carbase from Carbase Weston Super Mare in response to Brilliant
Hi George, thank you for taking the time to review Carbase Weston-super-Mare, we're really pleased to know that you enjoyed your visit!
Thanks Neil, for looking after me so well. You've been amazing and makes the whole process hassle free. I'll definitely return to Carbase.
Carbase from Carbase Weston Super Mare in response to Great experience
Hi Susan, thanks for reviewing our Weston Store, it's great to hear how pleased you are!
Neil at Weston carbase made buying my beautiful carvery easy! Would recommend strongly.
Reviewer has confirmed their email address
Staff from Carbase Weston Super Mare in response to Great experience
Hi Amina, it's great to hear how pleased you are with your experience, thank you very much for taking the time to leave a review!
Great service,very helpful. I would recommend to anyone Carbase. I had a small problem with the car but the guys sort out the problem very fast.
Staff from Carbase Weston Super Mare in response to Great service
Hi Florin, thank you for reviewing our Weston-super-Mare Store, we're really pleased to hear that you enjoyed your experience!
The fact that it was my second purchase from Carbase in West Super Mare in two years says it all, never had the slightest problem with the old one, I just wanted to move up from a V70 to a XC70, and 3 years newer. I wouldn't bother to fly down to Bristol from Newcastle to buy another car from them if the first one hadn't been a good deal.
Reviewer has confirmed their email address
Staff from Carbase Weston Super Mare in response to Good cars, pleasant staff and good price
Hi Ian, thank you for choosing Carbase again, and for your wonderful review, we are so pleased to know that you enjoyed your experience!
From the minute I walked into carbase in weston super mare I was treated very well and meet by extremely kind, easy going staff. Donald, Paul, Glenn and Neil were a pleasure to do business with. They all went the extra mile to help and get me what is for me my dream car.
Reviewer has confirmed their email address
Staff from Carbase Weston Super Mare in response to Amazing
Hi Mrs K, thank you so much for your wonderful review, we're so pleased that you enjoyed your time with us!
Carbase in Weston Super Mare put lots of extras on the bill and then when I tried to cancel, did everything they could to prevent me from doing so. First, I'll say I was extremely happy with the car I bought. I had researched it online and I must have been a salesman's dream. No one had to sell anything to me, I saw it and knew I wanted it before I visited. That said, no real attempt was made to sell me the car. I came back the next day, signed up for finance and when I got home, I realised in my naivety that I had also been charged for lots of other services: * Carbase membership * Extended Warranty * Scotchguard Plan * GAP Payment insurance The cost of my car had risen by 2,000 The next day I asked to cancel and they refused saying that these products had been explained to me. Yes, they were explained, but they were never offered as options. They were simply put on the cost of the car. Not only did I not get my money back, when I found an issue with the car 2 weeks after purchase (something they promised would be sorted prior to purchase) and when I enquired about it and it was ignored. Every time I have contacted them, it has taken at least 2 days from them to respond. Watch out for the sharp practice sales, with poor after-sales support.
Reviewer has confirmed their email address
Staff from Carbase Weston Super Mare in response to Mis-sold lots of extras
Hi Tim, we're sorry that you aren't completely satisfied with your experience. The extras that you are refering to should have been explained in detail by your Sales Executive, apologies for any confusion caused. We take your feedback seriously and will investigate this further. If there is anything at all that you would like to discuss please call us on 0117 405 7868, or email us at sales@carbase.co.uk. Kind regards
As another part of the largest used car dealership in the South West; Carbase Weston Super Mare services the Somerset area. Fiat, Ford and plenty of other names all feature in their stock at any one time. At their site they offer not only these great value and quality cars across the range of stock but also provide MOTs and servicing too.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 558 | |
Very Good | 18 | |
Average | 3 | |
Poor | 1 | |
Terrible | 5 |
Carbase Weston Super Mare
Aisecome Way
Weston-super-Mare
North Somerset
BS22 8NA
01934 808745
https://www.carbase.co.uk/contact-us/weston-super-mare/
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