James from Cars Of Charminster in response to Terrible Avoid

Hi, The vast majority of our sales vehicles are less than 10 years old. However our retail workshop deals with older vehicles that we have been maintaining for many years, some as long as 20. Whilst I cannot comment on which vehicles you saw in our yard, anything described as an old wreck may well have been one of our retail customers. A 20 year old Corsa is never going to look particularly up together. We do not deal with new cars, age related marks and dents affect both our sales cars and customers cars. We price our vehicles accordingly, which is why we sell 4 - 5 a week on average. Thanks, James

Anita lasdon in response to Car from here

Hiya, would you happen to know the name of the boss/ owner?

Emily in response to Car from here

How did you go about getting your refund please?

James from Cars Of Charminster in response to Car from here

Hi Dave, The vehicle in question was a Citroen C3 Picasso, a category d car which had damage to the rear bumper. You came back to us asking for a refund because you felt the vehicle was not roadworthy. We offered to look at it but instead took it to the ministry of transport to have our MOT appealed. Other than a bulb being blown, the ministry found our MOT result to be correct and stated there would be no further action. You then went to Barclaycard, saying that the vehicle was not road worthy. Again Barclaycard told us that the ministry had deemed the vehicle fit for purpose and no further action was taken. Despite this we still offered as a good will gesture to replace your front brake pads as they were advised on our MOT. This was declined. However our MOT tester recognised the vehicle several months later and asked your partner if she had ever had any issues with the C3 Picasso, she indicated that it had been a very reliable car. Thanks, James

Brigitte George in response to Car from here

What an APPALLING place! Thank god I read the reviews!