19% Reviews
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31% Recommend
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47 reviews from our car dealer reviews community
Leave a review for Cars2 Hyundai Wakefield
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47 reviews from our car dealer reviews community

Leave a review for Cars2 Hyundai Wakefield
Leave a review
"If i could give 0 stars, I would! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Signed a deal and handed over £200 deposit to be told id have my new car within 7-10 days. Week later I had a phone call saying that had to pull the deal as they made a finance error so I had to pay more if I was still interested. Rude and horrendous customer service. Do not use this company!

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+0 Found this review helpful
"Purchase of new Hyundai Kona"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lawrence was very helpful and polite. We are satisfied with our purchase - the only disappointment was I was not told that the colour that I wanted was not available right at the start of the discussion. Overall we are very pleased with the white we chose instead of the metallic blue so all points considered we would give Lawrence 4 stars out of 5!

"Worst customer experience I’ve ever had"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited today to get a quote on a new I10 - sales team didn’t want to give their best price and were very aggressive - introduced to senior salesman who was probably the most aggressive and rude guy I’ve ever come across. Do not buy from these awful people

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+4 Found this review helpful
"What a joke"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

More or less assumed after a 2 minute drive I would buy a car would even give me a contract hire quote without a verbal agreement to buy. Is this company from another planet. Avoid at all cost.

"Poor "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Paid a £1000 refundable deposit to Cars2 Hyundai in Wakefield. Excuses and a months wait still not returned. I will not deal with them again.

"Great attention to detail"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a car for our daughters 18th from Cars2 Hyundai in Wakefield. We were so impressed with Joe who went above and beyond his job to make sure the car was perfect and a total surprise

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+0 Found this review helpful
"Fantastic!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased my first vehicle from Az at Cars2 Hyundai Wakefield. He listened to what I was looking for and helped me choose the right car for me. I would and already have recommend him to people I know. I will be a return customer, for sure!

"Great service and very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently got a new blue Ioniq hybrid at the Cars2 Hyundai Wakefied branch. Thank you to Mohammed Asif, Georgia and the rest of the team, they were all so helpful and couldn’t do enough for us. We would definitely recommend them .

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+0 Found this review helpful
"CarWow failure "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quoted through Carwow for new IONIQ Hybrid in electric blue. Provisionally agreed a price through email exchange. Took a test drive Sat morning and agreed the price to include part-ex. Compromise 1 - can't get blue car - choose from white, grey, black or silver. (advised Grey or silver would be acceptable). Compromise 2 - not a new car but a pre registered car. Ok we sign up and salesman advises he will call Monday with colour. No call - I called him Tuesday but not able to confirm - agreed he would ring back on Friday. Again no call so rang him - again a load of excuses why car couldn't be confirmed (what a main Hyundai dealer can't confirm - nonsense) - 'when I know you'll know OK!' was the retort. So delivery date had been agreed 3 weeks (Saturday) after contract signed. Rang the Thursday before but was told guy dealing (like no one else can - not even the so called manager) on day off and would try to get sales manager to call. No call. Rang Friday and spoke to salesman who told me they couldn't get a car (as Hyundai had changed the spec slightly - which by the way only happens a few weeks later) and had left a message a few days before (absolute rubbish - they had 2 mobile numbers and no message was sent) - so had I not rung I would have travelled from York for nothing. Stupid me left a £3,000 deposit (but after a few calls from me got it back) - A few days later I had a call (voicemail) from the Bradford branch telling me they could get a car but the terms would have to be re-negotiated. Obviously I didn't respond - one sorry episode with this company is enough. Cars 2 - you need to get your act together - as many other reviewers have said. Stop making promises you can't keep, treat customers with respect. Readers - beware not to make hefty deposits when ordering a car. I got one since and left £100 deposit - everything went through swimmingly. This is accurate as I made notes on all exchanges with this dealer.

"Taking advantage of customers"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars2 Hyunndai in Wakefield try to very aggressively push you to buy on the same day and will take advantage if you don't understand the terms and consequences of the deal. They don't seem to care about their reputation at all as they would refuse to resolve any complaints amicably and will hold you to ransom over the deposit. Please don't trust them. If you have to buy from them please take time to read the terms very carefully, don't buy on the same day. Otherwise you may get tricked into the deal you don't want and if you withdraw they will forfeit your deposit.

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Dealership Information

Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Hyundai, Mazda, Seat
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
47 reviews2.6 out of 5 stars — Rated Average
Excellent
15
Very Good
2
Average
3
Poor
10
Terrible
17

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Contact Information

Address

Cars2 Hyundai Wakefield
Waldorf Way Denby Dale Road
Wakefield
West Yorkshire
WF2 8DH

Get in touch

01924 433426
https://www.cars2.co.uk/wakefield-hyundai/

Opening times

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Dealership Statistics

31%
Would recommend this dealer to family and friends
19%
Percent of reviews responded to by this dealer

Additional Information About Cars2 Hyundai Wakefield

Company Formed: XXXXXXXXXX
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Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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