Cars2 Hyundai Wakefield reviews, Wakefield
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14 reviews from our car dealer reviews community
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14 reviews from our car dealer reviews community

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"Poor customer service after purchase!"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2 month old car from this dealer. Within hours of collecting the car it had a flat tyre from a slow puncture. I had to get the tyre repaired the day after purchase, and when I contacted the dealer about this, the best they could offer was a small refund for my expense. Three weeks later, 4 phone calls to the dealer, and 2 phone calls to the complaints department at Hyundai, and I'm still waiting for the refund. Appalling customer service, once they've got your money they're not interested. I won't be using this dealer ever again!

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" Worst experience of buying a used car"
1.4 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Being told the car was in first class condition we paid the full asking price. 21 days after purchase a noise on the clutch pedal was diagnosed as a defective Dual Mass Flywheel. After some hassle the car went in for a two day investigation/repair. After merely "listening" to the noise I was told to bring it back if it got worse. After lots and lots of hassle, anxiety and stress we had it repaired elsewhere at a cost of £1250.00!!. NOTE! customers can't leave reviews on their web site. Speaks volumes. WORST EXPERIENCE OF PURCHASING A USED CAR IN MY LIFE!!!!

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+1 Found this review helpful
"A good experience"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have had dealings with Cars2 before and have always found the staff friendly, competent and courteous. This time was no exception with excellent service from Sam and Tom.

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"Brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars 2 Wakefield could not be more helpful, informative, considerate, friendly if they tried. From the moment you enter the show room to the point of leaving they are so welcoming and caring. They are not overly pushy. They give you time. Explain everything carefully and look after you. A pleasurable experience. Thank you to you all.

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"Great service and easy to deal with"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom and Callum, what a pleasure to deal with. Great deals along with a service that is 2nd to none wouldnt hesitate to recommend you give Cars 2 Hyundai a chance to sort you out an excellent deal.

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"Seat Car Salesman"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without Prejudice. Sat 15th April 2017. Without doubt the worst experience ever from the SEAT car dealership,Waldorf Way Wakefield. I will be taking this up with SEAT U.K. The salesman in question was arrogant beyond belief. His appearance was the worst I've seen at any dealership, Pierced Nose, filthy shoes and a manner to match. Belligerent beyond belief, when challenged on the price he stormed off, telling me my head was mashed. Not the experience you expect when looking to purchase a your sons first car. If your looking for professionalism and a service to match, then avoid Cars2 Hyundai.

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"An excellent customer experience"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars2 emailed me with some excellent deals they were doing on the new Tucson. I rang a few other garages to ensure the price they were quoting was indeed unique. I then rang cars2, spoke to a really nice salesman called Sam and ordered a new car there and then and paid a deposit over the phone. When I went to collect the car, Sam came and met us on the forecourt and took us to the showroom and there was my brand new car. What a lovely touch to bring it into the showroom for me to see, it looked amazing. Sam spent time with me ensuring I knew how everything worked so I didn't feel apprehensive when I drove it away. A great experience and a fantastic car.

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"Be aware of Cars Hyundai Wakefield"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Mercedes Benz c350 from Cars2 Hyundai. On advertising they lied about the cars service history and previous damage on car. The car went in for repairs 5 times in 3 months the mechanics are useless don't know what they are doing. From the time you walk in they are nice when they get the money they change. Please get Everything in writing as they lie ! And are fraudulent with information. Please stay clear of the manager Trisha she's a horrible person to deal with. Treats customers like they are dirt. Don't take warranty from them. Please don't buy a car in a rush from these people as they won't uphold any agreements. Be aware as you will regret dealing with them.

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"Great buying experience"
4.8 out of 5 stars See
Dealer's knowledgeable
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Resolving issues

I have just purchased a used i10. Really great service throughout. Would highly recommend. Lovely customer service. 😊 Thank you

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"Under valued Tucson buyer"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to this dealership for information on a Hyundai car. The salesperson was pleasant enough but very pushy. When I said I wanted to go to think about it, he became irritable and rude towards me. The manager came out who was just as rude and abrupt and treated us with no respect. I have come away feeling very disheartened and under valued as a potential customer. Don't get a car from Cars2 Hyundai in Wakefield.

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Dealership Information

Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Hyundai, Mazda, Seat
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
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Ratings
14 reviews3.1 out of 5 stars — Rated Average
Excellent
5
Very Good
2
Average
2
Poor
2
Terrible
3

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Contact Information

Address

Cars2 Hyundai Wakefield
Waldorf Way
Wakefield
West Yorkshire
WF2 8DH

Get in touch

http://www.cars2.co.uk

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Dealership Statistics

35%
Would recommend this dealer to family and friends
50%
Thought the dealer was knowledgeable and helpful
38%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Cars2 Hyundai Wakefield

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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