My wife and I visited Cars 2 Hyundai, Wakefield to look at the new Tucson with a view to possibly changing our Nissan X trail. We were helped by the salesman Damon who couldn’t have been more helpful and explained all the features of the various Tucson models and even prepared a new car for us to have a test drive in. Unfortunately we did not go ahead with the change as having a 7 seat car at the moment ( grandchildren !) we decided to look further.

Ordered car on 11/12/23 payed £840 it took them until 22/12/23 to prep the car,in between no contact unless I rang them and then you could not get a response when the car was going to be ready,they phoned the evening before at 6.15 which is not a lot of notice, I was fed up of waiting so I decided not to have the car,they have said I won’t be getting any money back,really bad customer service

Bought my first car from this place was very happy from to start to finish been using this garage a while now. All team in place, all friendly faces!

When purchasing a new car we were offered £6000 px for our existing vehicle. Webuyanycar quoted us £11200!!! and we eventually sold it to them for £10750. Do yourself a favour and do not trust your px valuation with this organisation. Try Webuyanycar, Cazoo or Motorway first, you may receive £1000s more for your existing car.

I would advice to stay away from this dealership and Hyundai Tucson. I have seen good reviews but the real test is to check the service when you need help. My cousin, Dr Mandeep Baveja bought a brand new Tucson from Car2Hyundai on 30th June. With just 200 miles on the odometer, he drove from Wakefield to London only to be left stranded with his wife and 1 year old daughter on the motorway. To cut a long story short, the car was towed back to Wakefield from London on 3rd August. He was assured that they would get back with an update on 7th August. No update on 7th Aug. On 10th Aug they were reminded and he was assured that an update would be given by 16th August (why do they need a week to update). Again shameless as they are, no call received on 16th Aug. A follow up again today and he was finally told that a dynamo to the battery was faulty. No date could be given since the part had been ordered. Hence we are expected to twiddle our fingers till someone can provide a date by when a new car would be returned. Note it is already 18 days since the breakdown To add to the insult, a couple of calls from Cars 2 Hyundai were received persuading to give them a good feedback for after sales service. What audacity!! As regards Tucson, less said the better. Besides the above problem, a letter was received on 10th August that there has been a manufacturing fault with the rear window of the Hyundai Tucson and to get this booked in to a dealership. I hope the dealership do not try and deny this feedback. Feel free to speak to Sam or Max who are aware about the case and if in any doubt feel free to call me and verify the facts. Hyundai seems to be as bad. Two tweets were sent and no response received. Only after a legal threat was sent by email to their CEO did someone bother to respond.

I wanted to give acknowledgement to Mr Malik who assisted me with the PCP transaction and expeditious processing . Mr Malik displayed excellent communication skills and tolerance problem solving where required minimising matters relating to ambiguity . It was noticeable that Mr Malik displayed a high level of respect throughout and was not forceful. The transaction with Mr Malik and the sales team was truly pleasant . I would certainly recommend a visit with Hyundai Wakefield.

Terrible service My car developed a fault within 4 months of buying it, and it should be looked at under the Consumer Act 2015, but the manager refused and stated I didn't opt for the extended warranty and nothing could be done. I also found Alan to be very rude.

Absolutely appalling. Young salesman could not confirm the cour of the kona in showroom said red I know its red but which. Also showroom model scratched and dinted. Must be an optional extra. No way woukd I buy from here

Brilliant service, friendly knowledgeable team. Great deal.