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18 reviews from our car dealer reviews community
Leave a review for Cars2 Hyundai Wakefield

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18 reviews from our car dealer reviews community

Leave a review for Cars2 Hyundai Wakefield
Click on the stars to start your review
"Absolute rubbish"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rang about a 17 plate inoniq told price said it was above budget. Salesman went to ask manager who said he could get close to our budget. So rang next morning to check that was going to be the case and again told it was . Decided to drive the 1-1 1/2 hr journey to the car. Got there the carwas not even in the county never mind Wakefield ,tried to sell us a year older car for more money. American Manager would not budge on price and never apologised for inconvenience.

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"Don't even bother !! "
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't waste your time going to Cars2 Hyundai!! I bought a car here not even a year ago, paid extra for warranty turns out they will charge you and extra £60 for any work to be done if you have any problems even if you pay an extra £300 for the warranty! I had a puncture on my car too I was aware that the car I bought did not have a spair tyre but was meant to come with a puncture kit well that means a compressor, and some sort of gel turns out this gel is 2 years out of date. Don't waste your time here there an absolute con quick enough to take your money and not quick to sort any problems out you have with your veichale !!

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"Terrible Customer Service"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from here, they tried to add £4oo onto the bill for items we did not ask for! Got it all back apart from £100. Trisha needs a course in customer care, very rude and basically not bothered. I wouldn't recommend buying a car from here.

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"Genuine mistake or incompetency"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited CARS 2 Wakefield looking for a specific model in either 1.4 or 1.6 deisel version, didn't have one site but found one that they could buy in for us, told us it was a 1.6 diesel, left a deposit and was given a registration number, went home and began calling insurance company, its then we were told that the car in question was a 1.2 petrol, went back to showroom very 1st thing next morning, salesman blamed mistake on his manager, told to come back Monday when accounts dep't back in, filled out claim form Monday, after many phone calls got the deposit back a week after. Genuine mistake or Incompetency...

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"Poor customer service after purchase!"
1.6 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2 month old car from this dealer. Within hours of collecting the car it had a flat tyre from a slow puncture. I had to get the tyre repaired the day after purchase, and when I contacted the dealer about this, the best they could offer was a small refund for my expense. Three weeks later, 4 phone calls to the dealer, and 2 phone calls to the complaints department at Hyundai, and I'm still waiting for the refund. Appalling customer service, once they've got your money they're not interested. I won't be using this dealer ever again!

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" Worst experience of buying a used car"
1.4 out of 5 stars See
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Vehicle cleanliness
Value for money
Resolving issues

Being told the car was in first class condition we paid the full asking price. 21 days after purchase a noise on the clutch pedal was diagnosed as a defective Dual Mass Flywheel. After some hassle the car went in for a two day investigation/repair. After merely "listening" to the noise I was told to bring it back if it got worse. After lots and lots of hassle, anxiety and stress we had it repaired elsewhere at a cost of £1250.00!!. NOTE! customers can't leave reviews on their web site. Speaks volumes. WORST EXPERIENCE OF PURCHASING A USED CAR IN MY LIFE!!!!

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"A good experience"
4.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have had dealings with Cars2 before and have always found the staff friendly, competent and courteous. This time was no exception with excellent service from Sam and Tom.

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"Brilliant"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars 2 Wakefield could not be more helpful, informative, considerate, friendly if they tried. From the moment you enter the show room to the point of leaving they are so welcoming and caring. They are not overly pushy. They give you time. Explain everything carefully and look after you. A pleasurable experience. Thank you to you all.

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"Great service and easy to deal with"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tom and Callum, what a pleasure to deal with. Great deals along with a service that is 2nd to none wouldnt hesitate to recommend you give Cars 2 Hyundai a chance to sort you out an excellent deal.

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"Seat Car Salesman"
1 out of 5 stars See
Dealer's knowledgeable
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Value for money
Resolving issues

Without Prejudice. Sat 15th April 2017. Without doubt the worst experience ever from the SEAT car dealership,Waldorf Way Wakefield. I will be taking this up with SEAT U.K. The salesman in question was arrogant beyond belief. His appearance was the worst I've seen at any dealership, Pierced Nose, filthy shoes and a manner to match. Belligerent beyond belief, when challenged on the price he stormed off, telling me my head was mashed. Not the experience you expect when looking to purchase a your sons first car. If your looking for professionalism and a service to match, then avoid Cars2 Hyundai.

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Dealership Information

Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Deals in: Cars
Manufacturers: Hyundai, Mazda, Seat
Franchise Dealership

Services available
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Ratings
18 reviews2.7 out of 5 stars — Rated Average
Excellent
5
Very Good
2
Average
2
Poor
4
Terrible
5

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Contact Information

Address

Cars2 Hyundai Wakefield
Waldorf Way
Wakefield
West Yorkshire
WF2 8DH

Get in touch

http://www.cars2.co.uk

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Dealership Statistics

27%
Would recommend this dealer to family and friends
38%
Thought the dealer was knowledgeable and helpful
31%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

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Additional Information About Cars2 Hyundai Wakefield

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