Bought a car a few month ago, was fine for a few days, until an engine light came on, took it to the cars official dealership, they found over £3000 worth of things that needed done. The warranty company they supply is awful too, they will get out of anything they possibly can to not pay out.
Put a warranty onto my deal when I said 4 times reported them for miss selling still waiting for money back they owe me definitely avoid
Reviewer has confirmed their email address
We were very pleased with the service given to us. We also appreciated the care taken for my disability and the time spent in order to get the right car. Nothing was too much trouble for Jo Plunket and we appreciated the hot drinks on this cold June morning.
Reviewer has confirmed their email address
Fab service from Chris for his first day. Sorted us out and didnt upsell us anything. Very talkative amd made sure we were happy with everything. Very pleased
We were warmly met by Caleb. He was very patient and really listened to what I wanted. Then as if by magic he found just the right car for me. Well done and thank you to Caleb .
Reviewer has confirmed their email address
Faulty brakes on my brand new ioniq andd the staff here have a very negligent attitude and refuse to test correctly to be able to repair and refused to repair even after the car as come off road leaving me and my passengers injured and expecting me to take my newborn in the vehicle
Reviewer has confirmed their email address
Messaged them twice about a yellow juke they had for sale , no response , rude even for a car dealer , then 2 days later car has gone up in price by £2500 , real class act guys , have contacted aa cars to try to get you removed from there sales site
Reviewer has confirmed their email address
Don’t trust this company. They took a deposit for a new vehicle. Had no contact from them for 5 months. Finally decided to cancel the order. Cars 2 refused to refund £1000 deposit. After threatening legal action as they were in breach of their own contract they agreed. However YET AGAIN they have gone back on their word. No refund 7 days later. And now saying it’ll be another 5-7 days. Just take my advice and go elsewhere and get proper service from an honest dealer. They have a disabled pensioners £1000 and don’t give a damn about it.
Reviewer has confirmed their email address
So please to get in contact with Caleb who understood my request and preferences and advised me to have the best deal. Many thanks I much appreciate it.
So many customers suffering with the same untrustworthy diabolical service. Customers not getting what they were promised. Appears that sold under misshaprehensions and even lies told. Hyundai must take a portion of this blame when knowing what is happening but still allow them to have the dealership. Not a good reflection.
Reviewer has confirmed their email address
Alison Armitage in response to A catalogues of diabolical reviews.
EDIT: To add insult to injury, four weeks later I received a call from JC asking how I was enjoying the car!!!! Obviously he was on auto pilot and didn’t check the records first. Won't say how I responded!
Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 46 | |
| Very Good | 2 | |
| Average | 10 | |
| Poor | 22 | |
| Terrible | 47 |
Cars2 Hyundai Wakefield
Waldorf Way Denby Dale Road
Wakefield
WF2 8DH
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