8% Reviews
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38% Recommend
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108 reviews from our car dealer reviews community
Leave a review for Cars2 Hyundai Wakefield
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108 reviews from our car dealer reviews community

Leave a review for Cars2 Hyundai Wakefield
Leave a review
"An excellent customer experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cars2 emailed me with some excellent deals they were doing on the new Tucson. I rang a few other garages to ensure the price they were quoting was indeed unique. I then rang cars2, spoke to a really nice salesman called Sam and ordered a new car there and then and paid a deposit over the phone. When I went to collect the car, Sam came and met us on the forecourt and took us to the showroom and there was my brand new car. What a lovely touch to bring it into the showroom for me to see, it looked amazing. Sam spent time with me ensuring I knew how everything worked so I didn't feel apprehensive when I drove it away. A great experience and a fantastic car.

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+0 Found this review helpful
"Be aware of Cars Hyundai Wakefield"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Mercedes Benz c350 from Cars2 Hyundai. On advertising they lied about the cars service history and previous damage on car. The car went in for repairs 5 times in 3 months the mechanics are useless don't know what they are doing. From the time you walk in they are nice when they get the money they change. Please get Everything in writing as they lie ! And are fraudulent with information. Please stay clear of the manager Trisha she's a horrible person to deal with. Treats customers like they are dirt. Don't take warranty from them. Please don't buy a car in a rush from these people as they won't uphold any agreements. Be aware as you will regret dealing with them.

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+4 Found this review helpful
"Great buying experience"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a used i10. Really great service throughout. Would highly recommend. Lovely customer service. 😊 Thank you

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"Under valued Tucson buyer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to this dealership for information on a Hyundai car. The salesperson was pleasant enough but very pushy. When I said I wanted to go to think about it, he became irritable and rude towards me. The manager came out who was just as rude and abrupt and treated us with no respect. I have come away feeling very disheartened and under valued as a potential customer. Don't get a car from Cars2 Hyundai in Wakefield.

"Disappointed Ted"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All I would say is make sure you get your deal in writing so you can prove what was agreed. Had to cancel my car due to unexpected price increases

"Unal"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very disappointed with this company we was going to part X are car for a Astra what wasn't on site the car was else where and was going to get delivered next day so we left deposit to get a phone call next afternoon that they haven't got it and it be the Monday 3 days later so Monday came and guess what the car isn't ready we come to see the car and found that drivers handle broken no brake pads and rusty disc and broken rear window which they asked us to pay £300 to get it fixed the cheeky sods! So they said it will serviced and mot put on the Tuesday the next day and then guess what still nothing done they promised for it to be done and we changed insurance over twice and been charged so I'm very angry other this messing around.. They said be ready for wed afternoon which I wasn't willing to wait any longer they messed us around nearly a week now and taken are deposit so we when back and got are refund.. So I would think before buying from this terrible company they are fast to take your money but not to give you the car..

"horsfall"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we bought the Seat mii sport from cars 2 they Hyundai in Wakefield they said you can have discount on your service. When we rang for a quote they said the services are a fixed at £229. What a high price for such a small car. But found a garage that will do it for half the cost and guarantee to use only genuine parts. Looks like we have found a better garage to do business with.

"Hirstle"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchase a brand new Hyundai Ix 35 Sat NAV model in Blueberry from this company recently. Actually purchased the one in the showroom. Arranged to collect some 10 days later on a Saturday around 10am. Turned up on the day, asked if I was there for a car service, said had come to collect new car, no one had a clue what car I was collecting. Eventually found the new car ( not the one from the showroom) in the service bay with the pre inspection not done. Sales manager said they had left my car in the showroom and brought another one in. Wrong. The one now in the showroom was not the Sat NAV model so he disappeared never to be seen again. The one I had purchased was sat in the service bay with the steering column partly dismantled, next to the car I was now to take away. Overall had the car 2 weeks now and delighted with it. What a shame had to wait 90 minutes for the staff to get the car ready when arrangements had previously been made. Took the shine off buying my first ever brand new car! One poor lad called Danny was left to pick up the pieces whilst management were conspicuous by their absence. Very poor all round, hate to thing what the after sales servicing will be like. love the car but if you want to feel a bit special, shop somewhere else for your Hyundai. Wrote an e mail regarding my treatment, no reply as yet after 10 days and don't expect one. Might drop a line to Hyundai head office to explain how poorly customers are treated at this franchise. Hope for their sake this was a one off!!!!

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Dealership Information

Cars2 Hyundai Wakefield is an Franchise dealership that is based in Wakefield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
108 reviews2.8 out of 5 stars — Rated Average
Excellent
42
Very Good
2
Average
8
Poor
18
Terrible
38

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    Contact Information

    Address

    Cars2 Hyundai Wakefield
    Waldorf Way Denby Dale Road
    Wakefield
    West Yorkshire
    WF2 8DH

    Get in touch

    01924 433426
    https://www.cars2.co.uk/wakefield-hyundai/

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Cars2 Hyundai Wakefield

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    Premises Type: XXXXXXXXXX
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