36 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
Leave a review

36 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"I love the car it's absolutely brilliant"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I love the car it's absolutely brilliant, and Shah the salesman who dealt with me was great. I wasn't happy how the car was presented to me initially though. When I got home I started checking things, all the tyres were deflated, no dust caps, no washer fluids in the wipers, electric windows don't work, Plus 20 litres of AdBlue was needed to be put in it. It's just disappointing that it wasn't checked over before the sale despite them saying it was. 4 star review. I would definitely have given them 5 stars if it wasn't for the above issues.

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Aftersales from Cartime Burnley in response to I love the car it's absolutely brilliant

Thank you for your kind review Stephen. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Lovely and communicative"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guy who handled the sale was lovely and communicative, his name was Shah. He made sure to send me a video of the car to make sure I liked it because my dad went to see it initially. I'm still dealing with an aftercare issue though - one of the keys was damaged. The last email from them said they can't sort it and to go to a different dealer and they will reimburse me which isn't great. I had to give 4 stars due to the key issue, but I am happy with my experience.

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Aftersales from Cartime Burnley in response to Lovely and communicative

Thank you for your kind review Jennifer. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Quite a fast process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The experience was really good. To be honest I saw the vehicle on Autotrader so I phoned them up and put some figures together to see if the car would be suitable. It was quite a fast process once I had found the car I liked. I dealt with most of it over the phone with the guys and then went in to fill in the documents then drove it away. Pretty good experience across the board, there's nothing I can knock them down for really.

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Aftersales from Cartime Burnley in response to Quite a fast process

Thank you for your kind review Hannah. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Simple"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would rate your service 5 I found the rep who sold. Me the car good and sale simple

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Aftersales from Cartime Burnley in response to Simple

Thank you for your kind review Martyn. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"It was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 out of 5 as the service was great. Everything is okay with the car, it's driving fine.

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Aftersales from Cartime Burnley in response to It was great

Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"5⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good helpful and professional service. Thank you 5 stars

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Aftersales from Cartime Burnley in response to 5⭐

Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Can't complain"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really enjoying the Mini I got from CarTime, Harry helped me with the sale his customer service was great I really can't complain. 5 out of 5 marks from me.

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Aftersales from Cartime Burnley in response to Can't complain

Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"A great people person"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made buying a new car easy! Friendly, informative and customer focused. Jason was a pleasure to deal with and made the experience easy. Also thanks to Morgan who took us on the test drive, a great people person. Thanks to you both

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Aftersales from Cartime Burnley in response to A great people person

Thank you for your lovely review. We're so pleased to hear that Jason and Morgan made the car-buying experience enjoyable.

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"First Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A1 from CarTime. This is my first Audi, and I am really enjoying it. I use it pretty much as a daily car, and it is just great. I would recommend an Audi. My experience with CarTime was great. Mohammed, who helped me on the day, was really helpful and professional, as were all the staff I met. I would definitely go back in the future.

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Aftersales from Cartime Burnley in response to First Audi

Thanks for sharing your experience Hallie. It’s wonderful to know that Mohammed and the team provided helpful and professional service. We'll be sure to pass your comments back to them. Thanks again

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"Part-exchange"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw the car on AutoTrader and went down to view and do a part-exchange. I thought the exchange price was reasonable and what I was looking for. I did have to take it into a local garage near me as I had a issue with it but CarTime paid and took car of it without any issues. I am really enjoying the car now and haven't had any further issues with it.

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Aftersales from Cartime Burnley in response to Part-exchange

Thanks for the five star feedback David. We're glad to hear the part-exchange process met your expectations and we're pleased we could resolve the issue promptly.

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
36 reviews4.8 out of 5 stars — Rated Excellent
Excellent
29
Very Good
6
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    Lancashire
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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