199 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
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199 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"Top marks from me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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five-star experience

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Aftersales from Cartime Burnley in response to Top marks from me

Thanks for the 5 stars!

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"As good as it gets!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The MG is all fine, my wife was looking the MG3 specifically. We were driving around looking for them and found one at the Cartime Dealership in Burnley. Our whole experience was pretty good, the staff were friendly and helpful.

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Aftersales from Cartime Burnley in response to As good as it gets!

Thanks you for such a great review!

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"Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Paul was the easiest car salesman I've ever known not pushy just helpful

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Aftersales from Cartime Burnley in response to Helpful

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Cartime

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"Mohammed and Samuel were both great!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Mohammed and Samuel were both great, they saved me the hassle of having the collect the car and got it delivered to me. When I was there they went through everything with me. The BMW X2 has been fine

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Aftersales from Cartime Burnley in response to Mohammed and Samuel were both great!

Thanks for the positive feedback Emtnan! We are so glad to hear Mohammed and Samuel looked after you and we wish you all the best with the BMW. Thanks again

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"Limited edition Mini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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The Mini has been sound, its running pretty decent. We had to treck quit a way to get the car as we live quite a bit away, but I was a after this specific Mini as it’s a limited-edition race one and there are only two in the county.

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Aftersales from Cartime Burnley in response to Limited edition Mini

Hey Oscar! Thanks so much, enjoy the limited edition Mini

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"Satisfactory"
3.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Mustang Mach-E has been fine. There was bit of an issue with the payment for the car as I agreed over the phone to pay for the car via Mastercard however when I completed all the paperwork the dealership informed me they didn’t accept card, so I had to take out finance and pay it off on the same day. They did compensate me with at a free service for the car afterwards.

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Aftersales from Cartime Burnley in response to Satisfactory

Thank you Dylan and enjoy that Mustang!

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"Jason was brilliant"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I love my new car from Cartime! The Salesman Jason was brilliant, nothing in particular but gave a really good all round service. Would buy from them again based on my experience this time!

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Aftersales from Cartime Burnley in response to Jason was brilliant

That's fantastic to hear! We're delighted you love your new car and that Jason provided such great all-round service. Thank you for your kind words, and we look forward to helping you again in the future. 🚗😊

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Aftersales from Cartime Burnley in response to Jason was brilliant

Really good to hear you love your new car and that Jason provided a great all-round service. It’s great to know you’d happily buy from Cartime again. 🚗

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"Service was really good"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

They had the car I wanted with low mileage, 2-3 yr old. Vehicle itself is great but not received the V5. I spoke to the dealer and still not got it. Service was really good. I needed the car the same day. I went in and got everything sorted to drive away. Spot on.

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Aftersales from Cartime Burnley in response to Service was really good

Hi Jason. Thank you so much for taking the time to leave a review. Your positive feedback means a lot to us. We really hope you are enjoying your new car and we hope to see you again in the future. Thanks from all the team at Cartime.

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"My experience was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Car has been absolutely fine. The dealership were meant to send a part out but i've not received it, however, the experience was great. They were pleasant, respectful Very quick process with a same day drive away.

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Aftersales from Cartime Burnley in response to My experience was great

Thanks for taking the time to tell others about your experience - Your feedback means such a lot. We hope to be able to help you again in the future. Kind Regards, Cartime

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"Volvo is lovely!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Volvo is great, its lovely! But I do have a couple of points of feedback to give, I am based in Belfast so was flying over to get the car so allot of the sales process was done remotely. and a few things were missed out on the run down about the car which was frustrating, I found there was some scratch's on the car that I wasn't aware of, which the dealer informed they would give me a refund for instead of knocking of the price which I haven't yet received. But other than this it was good and the staff there at Cartime were polite and friendly and I would go back again

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Aftersales from Cartime Burnley in response to Volvo is lovely!

We're delighted to hear you're enjoying your Volvo and that the team were polite and friendly throughout your experience. We also appreciate your comments regarding the remote sales process, the condition of the vehicle on collection, and the outstanding refund. This is valuable feedback and helps us improve. We're pleased that, overall, you had a positive experience and would consider returning to CarTime in the future.

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
199 reviews4.5 out of 5 stars — Rated Excellent
Excellent
130
Very Good
54
Average
15
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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