199 reviews from our car dealer reviews community
Leave a review for Cartime Burnley
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199 reviews from our car dealer reviews community

Leave a review for Cartime Burnley
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"Strong choice"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Pretty good car, just got chargepoint fitted. Its my first electric car and finding the switch pretty good. Staff were great. Mo was nice chap who I dealt with for most of it. I have no qualms in recommending the company to others.

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Aftersales from Cartime Burnley in response to Strong choice

Hi John, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Audi A3 "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

There's one issue, but I'm booked in this week to start it out at the aftercare centre, so hopefully, that gets done. I was kind of disappointed with the experience itself, I I couldn't get in touch with the guy I sold the I bought the car from and I'm a bit confused on where my V5c is up to, what warranty I have, but other than that, the car's fine. They they were sound enough, but, when I turned up after work the branch shuts seven. I ended up staying till half seven, but I felt like I kind of got rushed out.

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Aftersales from Cartime Burnley in response to Audi A3

We're pleased to hear the car is running well and that you have an appointment booked to resolve the issue. We also appreciate your honest comments regarding communication, the V5C and warranty information, and your experience at the branch. This feedback is important to us and helps us identify areas where we can improve. We hope your upcoming aftercare visit resolves everything for you

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Aftersales from Cartime Burnley in response to Audi A3

We’re glad to hear the car is running well and that you’re booked in to get the issue resolved at the aftercare centre. We also appreciate your comments around communication, V5C and warranty information, and your experience at the branch. This is really useful feedback and will be shared with the team.

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"Straightforward "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a bit of trouble with the underlay of the car, but that's been booked in to the get all sorted next week by Cartime. But besides this the car is fine. When I look back on the experience I would say everything was straightforward with no issues at all. This was my first time using them but I think I would use them again in the future.

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Aftersales from Cartime Burnley in response to Straightforward

We’re pleased to hear the issue has been booked in to be resolved and that, aside from that, the car has been fine. It’s great to know your first experience with CarTime was straightforward and hassle-free, and we're delighted you’d consider using us again in the future. 🚗😊

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"Top Marks!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Great customer service from the salesman. Also had an query following the sale dealt with very quickly by a member of your customer service team

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Aftersales from Cartime Burnley in response to Top Marks!

Hi Rachel, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything has at the dealership was brilliant, I can't fault them, and the Audi A3 has been great with no issues since the purchase. Would recommend to others.

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Aftersales from Cartime Burnley in response to Brilliant

Hi Heather, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Audi A3!

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"Bang on!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Audi Q3 has been bang on - the Mrs is very happy with it too. When I bought the car it was very easy, no messing about. I would buy from them again and recommend them.

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Aftersales from Cartime Burnley in response to Bang on!

We are pleased to hear the Audi Q3 has been spot on and that the whole buying process was easy and hassle-free. We appreciate your recommendation and look forward to seeing you again in the future. Thank you

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"No issues at all"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Me and my wife are happy with the Nissan Juke from Cartime Burnley, the guy we dealt was very helpful, no issues at all it would be five star if they didn’t make us pay haha! I would recommend them

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Aftersales from Cartime Burnley in response to No issues at all

Hi John, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Nissan Juke!

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"I was listened to!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am very happy with the car and the service I got whilst there was friendly, supportive and informative. We moved at the pace I wanted, I was listened to and felt that the person dealing with me acted in my best interests.

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Aftersales from Cartime Burnley in response to I was listened to!

Hi Susan, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new car!

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"5 out of 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

very well presented car, knowledgeable sales staff, motivated to do a deal (they gave me slightly more for a px

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Aftersales from Cartime Burnley in response to 5 out of 5

We are all delighted to hear you were pleased with the presentation of the car and found the sales team knowledgeable and helpful. It's great that we could make a deal work for you, and we appreciate you sharing your experience

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"Good, quick and efficient."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had my eye on one of the Cupra Formentors. I just was having a look online, and then I came across this at Cartime. So, we just drove over and yeah. If I were to describe the experience with Cartime Bury it would be good, quick and efficient.

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Aftersales from Cartime Burnley in response to Good, quick and efficient.

Hi Leah, Thank you for your kind review. We are very glad you enjoyed the service offered. Thanks again for choosing Cartime and we hope you enjoy your new Cupra!

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Dealership Information

Cartime is an independent used car supermarket that was founded in 2012 and was recently announced as the UK Car Supermarket of the Year. With over 1,000 cars on display, all of our vehicles are sold in ‘as new’ condition and available with 0% finance, part exchange, 100-mile radius price checking and a 30-day feedback policy. We help customers across the UK find their dream car from our wide selection of prestige used vehicles and offer a better than new six-year warranty package for added peace of mind. All of our cars must pass a rigorous 62-point PDI check and are sold with a new MOT, service and valet. View our full stock online or visit one of our showrooms in Bury,  Rochdale or Burnley to test drive your new car today. Our buying process is quick and easy, with many cars available to drive away in under an hour. We have over 1,000 vehicles available, from MPVs and family saloons; to cars for first time buyers and high performance sports models. We also boast the largest 4x4 centre in the North West.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
199 reviews4.5 out of 5 stars — Rated Excellent
Excellent
130
Very Good
54
Average
15
Poor
0
Terrible
0

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    Contact Information

    Address

    Cartime Burnley
    2/4 Turner Road Lomeshaye Business Park
    Nelson
    Burnley
    BB9 7DU

    Get in touch

    0170 643 8967
    https://www.cartime.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:00 - 17:00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    95%
    Percent of reviews responded to by this dealer

    Additional Information About Cartime Burnley

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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