57% Reviews
replied to
28% Recommend
to friend


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7 reviews from our car dealer reviews community
Leave a review for Carwhinley Cars

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7 reviews from our car dealer reviews community

Leave a review for Carwhinley Cars
Click on the stars to start your review
"Honest traders"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased several cars from carwhinley,and have always had excellent service.all the cars were reliable and clean,and i plan to buy my next one from them.well done,and keep up the good work!

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+0 Found this review helpful
"Very poor customer comunication"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Still awaiting a price to trade against a vehicle, not even a phone call !!

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"pretty poor, wouldn't recommend."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In January, I purchased a vehicle from Carwhinley Cars. When I went to view it it looked perfect and it was absolutely immaculate. However, When I came to collect it there was damage on the exterior which definitely wasn't there before. The dealers tried to pin the responsibility on me for this.I wouldn't recommend this dealership at all.

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+2 Found this review helpful

Graham Lightfoot from Carwhinley Cars in response to pretty poor, wouldn't recommend.

Very harsh. We discussed this at length where we felt you had backed into your garage door. Nevertheless we agreed to pay£50 towards a smart repair.

"Stay away.."
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The owner of Carwhinley cars, tried to sell me a car knowing it wasn't roadworthy. Luckily, i posted on Facebook saying how happy i was with the car which i had bought and the previous owner told me that there was no DPF in it and that one should be put in it before i bought it. We phoned the owner and he said that he would organise an MOT for me. The car then passed the MOT however, it shouldn't have. I went to collect my deposit which i had paid only to be insulted by the owner. Personally, i would stay away from Carwhinley Cars and not recommend to anyone. I am going to take this matter further as i wouldn't want anyone else to be in my shoes.

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+4 Found this review helpful

Graham Lightfoot from Carwhinley Cars in response to Stay away..

How I would know there wasn't said filter in your car is beyond me. Even the senior mot tester wasn't aware. We resolved very quickly and straightforward, a full refund.

"Scott millet"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having bought a Mercedes Benz C Class and arranged finance and agreed a trade in my current car, Carwhinley Cars then sold the car to someone else. Be aware of this dealer.

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+3 Found this review helpful

Graham lightfoot from Carwhinley Cars in response to Scott millet

5 members of staff, 60 plus cars across two sites, we apologised unreservedly to the man ......clearly our cars are so reasonably priced that this chap should have such chagrin to defile me on every used car review site he can find . .....

"Unknown"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please be aware of this man if you wish to place a deposit on a car. If you change your mind then you will not receive your deposit back, this will not be explained at the time instead Carwhinley Cars staff will stand in front of you and refuse to give you your money back, so be warned.

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+3 Found this review helpful

Carwhinley cars in response to Unknown

Clearly a malicious jealous competitor .......

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"Spot on"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Carwhinley Cars were very helpful when I went to buy a car from them that I liked in March. Everything from the first moment to last was spot on. No issues with the car or the dealership. I would recommend Carwhinley Cars to friends and family.

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+0 Found this review helpful

Graham Lightfoot from Carwhinley Cars in response to Spot on

Thank you it's easy for people to try and complain but we are truly pleased when someone appreciates what we do and picks up the pen. Or laptop. Thanks.

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Dealership Information

Carwhinley Cars is an Independent dealership that is based in Carlisle. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
7 reviews2.3 out of 5 stars — Rated Poor
Excellent
2
Very Good
0
Average
0
Poor
1
Terrible
4

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Contact Information

Address

Carwhinley Cars
Brampton Old Road
Carlisle
Cumbria
CA3 0JN

Get in touch

http://www.carwhinleycars.co.uk/

Opening times

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If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

28%
Would recommend this dealer to family and friends
28%
Thought the dealer was knowledgeable and helpful
33%
Thought issues were resolved quickly and easily
57%
Percent of reviews responded to by this dealer

Additional Information About Carwhinley Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
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