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70% Recommend
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54 reviews from our car dealer reviews community
Leave a review for Chariots Of Romford
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54 reviews from our car dealer reviews community

Leave a review for Chariots Of Romford
Leave a review
"💩💩💩💩💩"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

💩💩💩💩 I regret the day I walked into their showroom. I have an unreliable car with on going issues. The sales manager is slippery as they come. Please avoid as it is not worth the stress.

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"Bad customer service don't waste your mo"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from these people the car had many lproblems. I asked for a refund and they said they don't do refunds. Please don't buy from these they turned aggressive towards me. Please go to a decent company this is not it

"Dangerous vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased a car from chariots of Romford, with warranty. This vehicle has been bodged with plastic piping used to repair by previous owners or chariots. My son advised the dealer who were not interested. He has only had the vehicle a few months & has had to spend £15000 + to make it roadworthy. After my sons review went on here one of the salesmen called him & said they had never sold him the vehicle. Then used threatening behaviour towards him saying they are taking him to court. AVOID THIS DEALER.

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"Worse car I’ve ever owned "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 1.6T Astra Sri from here 6 months ago. So far I have had to pay out £1200 in repairs. The warranty is explained as covering “all major parts”, which sounds great. However it’s major parts to the value of £250, I struggle to think what major part costs that much to fix as that wouldn’t even cover the labour cost of said repairs. Wouldn’t get you very far with a major part such as a gear box, clutch, or head gasket claim, especially if you have to take the car to a garage or their choice for repairs and you live 100 miles away like me! So effectively not worth the paper it’s printed on. So a coolant header tank, radiator housing, radiator hose, oil inlet pipe, turbo inlet pipe, radiator seals, oil cooler and oil cooler seals, full system flush, thermostat housing, and various other piping, fixings, seals and £1200 later I’m hoping the car will run but won’t be holding my breath! Upon work being carried out it was found some of the pipe work had been bodged together, using plastic piping instead of metal; (great idea for pipes housing hot oil and coolant, top marks there) I’d expect things to be checked on a car demanding a £4000 asking price which the garage “wouldn’t budge” on as all garages conduct a point and safety check as part of their sales process. Well I thought so but maybe not all garages after all hey?! Based on this mistake of a purchase I will never be returning to Chariots in the future, and would advise no one else too visit unless you have a decent amount of savings to maintain the scrap you’ll purchase! Hopefully once I’ve managed to save some money (if this old shed doesn’t go wrong yet again) I’ll be able to buy a new car, that runs, which has been thoroughly checked over by the seller, warrants its asking price, and isn’t a bottomless rusty money pit with more problems than it has history! My lawn mower runs better and is more reliable than the depressing, constant drain of funds which is the heap of scrap metal which I purchased from Chariots of Romford. Yours sincerely, yet another aggravated, short changed, cheated customer of Chariots! AVOID

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"Another great car from Chariots X"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have just purchased my third car from Chariots. love this car ! A Ford Fiesta Centura - excellent price. I would not go anywhere else for my cars. Sales personnel & all staff are friendly, welcoming & efficient. It’s a pleasure to visit this dealership.

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"Purchase of Suzuki Alto October 2020"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife wanted another, more modern, Alto. Searching the web I found a very competitively priced version with aircon at Chariots. We went to view and were met by Jeff the sales manager who gave us all the details and let us test drive the vehicle. My wife was impressed by the condition and low mileage and warranty so we decided to buy, a hassle free process. On getting the car independently checked over a few faults were found but on contacting Jeff we were able to negotiate sorting them out locally to us as we live 25 miles away and lockdown had just come in. We would certainly consider buying again from Chariots of Romford

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"Bought my daughter her first car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 2010 ford automatic from chariots in January, brilliant buy, Everything working perfectly so far, lovely little car, well maintained, found the staff very honest and friendly, will definitely go back to buy from them for another daughter! Great selection of cars! Many thanks chariots, Pamela from Croydon!

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"Brilliant service and experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you want a trustworthy dealer, this is the place to buy. The staff there were friendly and warm, giving their total honesty and professionalism through the entire process. Every part of the viewing/purchasing process was made with full disclosure of information so that I understand everything and that I am happy with every step. I would recommend this dealer to my friends and family with no hesitation as this family run business always puts the customer first. Thank you to everyone at chariots for processing my purchase with efficiency and total honesty. They went above and beyond for the deal I got and I will always appreciate it.

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"6 Things sorted "
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I been told 3 problems n let off £50 window door n radio But the car have 3 more problem Parking sensor ain’t working Driver sides front n back light bulb is fused All the car floor interior is white n dirty On the top no charger socket boxed I seen it I mention it n staff said no either Naw it’s going to cost me £380 to fixed the car up

"COWBOYS, DON'T WASTE YOUR MONEY"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid Chariots of Romford at all costs, cheap but awful. We brought a £5,500. Nissan Qashqai from them, within one month the car was in the garage, with an engine fault. Our trusted mechanic showed us a pipe seal that had split and been duck taped back together. They are real cowboys. As a result of this the filters were damaged, and the repair bill currently sits at £500. The prices look good and the cars are clean, but please don't waste your money.

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Dealership Information

Chariots of Romford have been offering their used car dealer services to people throughout the area since 1995. They not only sell used cars that are checked and approved before point of sale but that there is choice across some of the biggest names in the car industry including Vauxhall, Ford and BMW.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
54 reviews3.7 out of 5 stars — Rated Very Good
Excellent
34
Very Good
4
Average
3
Poor
3
Terrible
10

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Contact Information

Address

Chariots Of Romford
London Road
Romford
Greater London
RM7 9DD

Get in touch

01708 755155
http://www.chariotsofromford.co.uk

Opening times

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Dealership Statistics

70%
Would recommend this dealer to family and friends
3%
Percent of reviews responded to by this dealer

Additional Information About Chariots Of Romford

Company Formed: XXXXXXXXXX
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Dealer Group: XXXXXXXXXX
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FCA Ref: XXXXXXXXXX
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Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


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