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60 reviews from our car dealer reviews community
Leave a review for Chariots Of Romford
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60 reviews from our car dealer reviews community

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"Welcoming staff and friendly faces"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been looking on line for months for a car and zuto finance came up with a car which was good on milege and i dont regret getting it.Staff very helpful getting my car tax sorted out beyond the closing time but they didnt care they just wanted me to be happy with the car without being pushy

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"Friendly helpful and not pushy."
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

About to purchase my fourth Vehicle,any problems I have had,have been addressed in the past. I’m lucky I have a good friend who advises and tells me what to look out for. If you purchase a brand new vehicle,for £20,000 it can breakdown anytime, your covered by the warranty, but sometimes that isn’t what it appears. Mileage,Year,general condition, price,history (thanks to internet),and if your not savie put a holding deposit down bring along expert you trust AA/RAC. Hope this helps

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"Never buy a car from here!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Like other reviews the car I brought had battery and alternator problems within a week of buying i was also promised that the car had AA warranty but when I called AA it expired July 2021!! The Dealership also said that any problems with the car they would pay for and when I called them they refused

DANIEL HOLMES in response to Never buy a car from here!

I have purchased various cars from chariots, yes I have had problems sometimes, but they have always addressed my problems. Unfortunately the combustion engine. As the four T,s as my fully quality qualified mechanic of many years told me. You must do your research, year,miles, price. Condition of vehicles. Take a qualified person with you, check on line the vehicles history.They give AA warranty if no joy, with chariots go o the AA. Regarding the Three T,s T 1 = Tyres, T2 =is part of a persons body . T3 is Technology Trust me I don’t get fobbed off easily, if these guys tried to rip me off, they wouldn’t get away with it.

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"Great Service "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I popped in their place to check out about a particular car for my daughter (as her first car) Mr. Jeff dealt with me very professionally. And when I finally decided to buy that car Mr. Jeff wasn't in the office (he took holiday for two weeks) but Mr. Warren handled the case in very satisfactory manner (even in after sale service). I appreciate it so much. Definitely I recommend Chariots Romford in buying quality used cars.

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"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a corsa, works perfectly for a great price! Customer service was brilliant along my experience here. I would highly recommend anyone looking for a used vehicle for a great price.Chariots of Romford is the place to go!

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"Avoid if you can!!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Like the last person, avoid buying from this company. They sold me a heap of junk back in February. Within the first 5 days, my start motor and battery packed up. Told to take this to 'their' recommended garage round the corner. I also noticed the car wobbling when coming to a halt so I asked the mechanic to look into this, who told me there was no issue.... Low and behold. I have just had my first MOT (with a reliable mechanic) and I have a list of problems as long as my arm, which the mechanic says, would have been sold to me like this. It's basically a death trap. The back wheels are buckled causing the wobble, the exhaust has a major leak, my coil springs are snapped ...... This is just the start. AVOID AVOID AVOID!!!!

"💩💩💩💩💩"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

💩💩💩💩 I regret the day I walked into their showroom. I have an unreliable car with on going issues. The sales manager is slippery as they come. Please avoid as it is not worth the stress.

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"Bad customer service don't waste your mo"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from these people the car had many lproblems. I asked for a refund and they said they don't do refunds. Please don't buy from these they turned aggressive towards me. Please go to a decent company this is not it

"Dangerous vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My son purchased a car from chariots of Romford, with warranty. This vehicle has been bodged with plastic piping used to repair by previous owners or chariots. My son advised the dealer who were not interested. He has only had the vehicle a few months & has had to spend £15000 + to make it roadworthy. After my sons review went on here one of the salesmen called him & said they had never sold him the vehicle. Then used threatening behaviour towards him saying they are taking him to court. AVOID THIS DEALER.

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"Worse car I’ve ever owned "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a 1.6T Astra Sri from here 6 months ago. So far I have had to pay out £1200 in repairs. The warranty is explained as covering “all major parts”, which sounds great. However it’s major parts to the value of £250, I struggle to think what major part costs that much to fix as that wouldn’t even cover the labour cost of said repairs. Wouldn’t get you very far with a major part such as a gear box, clutch, or head gasket claim, especially if you have to take the car to a garage or their choice for repairs and you live 100 miles away like me! So effectively not worth the paper it’s printed on. So a coolant header tank, radiator housing, radiator hose, oil inlet pipe, turbo inlet pipe, radiator seals, oil cooler and oil cooler seals, full system flush, thermostat housing, and various other piping, fixings, seals and £1200 later I’m hoping the car will run but won’t be holding my breath! Upon work being carried out it was found some of the pipe work had been bodged together, using plastic piping instead of metal; (great idea for pipes housing hot oil and coolant, top marks there) I’d expect things to be checked on a car demanding a £4000 asking price which the garage “wouldn’t budge” on as all garages conduct a point and safety check as part of their sales process. Well I thought so but maybe not all garages after all hey?! Based on this mistake of a purchase I will never be returning to Chariots in the future, and would advise no one else too visit unless you have a decent amount of savings to maintain the scrap you’ll purchase! Hopefully once I’ve managed to save some money (if this old shed doesn’t go wrong yet again) I’ll be able to buy a new car, that runs, which has been thoroughly checked over by the seller, warrants its asking price, and isn’t a bottomless rusty money pit with more problems than it has history! My lawn mower runs better and is more reliable than the depressing, constant drain of funds which is the heap of scrap metal which I purchased from Chariots of Romford. Yours sincerely, yet another aggravated, short changed, cheated customer of Chariots! AVOID

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DANIEL HOLMES in response to Worse car I’ve ever owned

With respect why purchase a Vehicle 100 miles away. Right I have no personal attachment to this company, I have purchased Vehicles, and have had a few problems with some. Every time I they have helped. 1 you must have a qualified person with you when viewing, 2 check and ask questions, 3 ensure you are entirely happy 4 check history/Mileage 5 do your own reviews 6 take to a trusted(as I do) mechanic. 7 if the company don’t want to know and help, report them to the AA, and.a ombudsman,that’s what I would do. It’s no good purchasing a lovely shiny car that smells nice. With loads of problems mechanically. Trust me if I have any problems with any company I will talk to them first if no joy, it goes further Danny

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Dealership Information

Chariots of Romford have been offering their used car dealer services to people throughout the area since 1995. They not only sell used cars that are checked and approved before point of sale but that there is choice across some of the biggest names in the car industry including Vauxhall, Ford and BMW.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
60 reviews3.7 out of 5 stars — Rated Very Good
Excellent
36
Very Good
6
Average
3
Poor
4
Terrible
11

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  • Contact Information

    Address

    Chariots Of Romford
    London Road
    Romford
    Greater London
    RM7 9DD

    Get in touch

    01708 755155
    http://www.chariotsofromford.co.uk

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    Dealership Statistics

    70%
    Would recommend this dealer to family and friends
    3%
    Percent of reviews responded to by this dealer

    Additional Information About Chariots Of Romford

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