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Absolutely brilliant service provided from the boys down at cleckheaton motor sales I just bought my self a brand new car. And literally amazing service the lads was chatty and always willing to go the extra mile. I'm so pleased I bought from these guys, I'd highly recommend to anyone . And also I'd like to add the boys working don't half do a brilliant job on these motors the lads working should be paid good money for the things they do. The cars ain't brand new but the guys make them look amazing so yeah once again highly recommend.thanks cms
Reviewer has confirmed their email address
I bought a car from here recently. Warning bells should have rang when I turned up and a staff member was disputing a car sale with an angry customer. I was told the only problem with the car I liked was the interior light, given a form to sign, and trusting them (stupidly) I signed. I wasn’t told that all this was wrong below, taken from an independent report: Offside tyre worn down to wire. O/S lower ball joint boat ripped off Near brake pad on metal Rear calipers, arms, pads and discs need replacing as calipers fixed in brake position permanently. All this has cost over £700 to fix a £1300 car. The £100 Blackstar warranty they sold me doesn’t cover any of it. As it’s wear and tear. That’s fair enough as that’s how most warranties work. However the independent garage advised that the company who sold it to me (that being Trade Cars Cleakheaton Motors), have sold a vehicle that is not fit for purpose. When in the office getting ready to buy the car. I was told the only problem was an interior light. “That’ll just need a bulb. It’s a good car.” Then along with all the other paperwork was handed a Pre Delviery Inspection Report and told it was all ok and to sign at the bottom. I stupidly signed it. Within a few weeks, after discovering all the car’s problems, I went back to this report and found all of the issues above were already ticked as being Unsatisfactory by the same person who told me all I needed to do was buy a bulb. So don’t trust their word. READ THE PAPERWORK. So go there and buy a car if you wish, but don’t believe them at face value. If you have any sense look elsewhere.
Reviewer has confirmed their email address
Cleckheaton Motor Sales sold us a car saying it has two keys, we got one. They said they would arrange a second one but after it was purchased.....nothing!! They failed to give us a service history manual, when they rang to tell them this was missing. We were blamed for losing it....we didn’t get it!! Car went back because of an oil leak....still leaking!! Stay well away!!
Took them to a small claims court this month and won out right.
Saw many cars in our price range, so we visited. Looked round all the cars with no pressure from a salesman. When we decided on two cars we asked for details, which were all given. We asked for a test drive. No problems. We decided to drive away that day. No pressure, just a helpful staff chap who just did all the paperwork with no fuss, answered any questions we had. We then drove it away. I will come back and re assess in a month or so.
Reviewer has confirmed their email address
Brad Carrigan in response to Easy way to purchase a good priced car
It's been a few months now, is the car still working fine? Have you had any issues?
Paul Foster in response to Easy way to purchase a good priced car
Three months after the purchase, and there have been no problems, very happy and would use again.
Purchased car from them They were nice enough and happy to take the money from me but within 3 weeks had problems which they had my car for 4 days to 'sort' which then 2 weeks later was a problem again so they Did not sort it Resulted in 2 AA call outs for me at weekends and towing car home Each time I phoned to ask when was going to be fixed I was told by the staff member that if I kept ringing asking my car would be put to one side at the garage and left until other cars done!! Disgusting service Would never deal with them again Rude staff and don't want to know if you are reporting a problem Please do not buy cars from this sales service
Reviewer has confirmed their email address
If you happen to buy a good car from them you will find they get a high rating , but take the time to read the reviews where problems have risen and make your own conclusion. As for my experience I will just list the facts at leave it to you . We bought a cooper s for 2k it needed a few niggily things sorting and the brakes weren't too much cop ,but I didn't mind this for the price and I felt comfortable with putting these right myself remembering we are buying second hand car. We bought the car and it came with their 28 day engine and gear box warranty. Sadly on the 2hr journey home the clutch started to slip , phoned them up and they said no problem bring it back and we will fit a new clutch. Hired a trailer and returned but when I got there it was the other partner who was in and he said there was not enough profit in the vehicle for them to honour the warranty???? After a 30 min conversation which became heated a few times he agreed to give us 50% in cash of a typical repair.
john from Cleckheaton Motor Sales in response to Warranty not worth a thing
not true .i tried to give you a full refund and you said no .i gave you £350 to fix it .because you refused a refund.car sold mega cheap px to clear with 100k .to put a bad review on after that well.......sold for 2k worth 3k..........you would not take your money back.....no heated conversation between us.you are a telling a made up story.if thats how you deal with things.well i,m the better person and no whats right and wrong...
Donna Gregory in response to Warranty not worth a thing
I am the wife of the the reviewer and was present , he did offer the money back and said " under the trade discription act i do not need to honour the warranty as I can just say the vehicle was not fit for purpose and I can just offer you the sale amount back " the issue is they said they would repair it under warranty on the phone and we returned to the garage towing it on a trailer at our expense they then refused to warranty the repair and just offered us the sale price back . As we said the warranty they offered was worthless if we would of had our money back we would of been out of pocket for the return trip and the hire of a trailer so after a lot of haggling we managed to get them to cough up half the price of the repair and the mileage was 89,000 not 100000 .Nothing in this review is said out of bitterness it is just an honest list of events of a warranty claim. When buying the car the staff were very friendly ,it just changed when something with the car went wrong
Adrian Gregory in response to Warranty not worth a thing
Nothing in the review is false and to say I'm making stuff up and you are a better person than me is not very professional! The point of the review which you seem to gloss over in you defence is , you promised to honour the warranty and repair the clutch ,but when we arrived after a 100 mile journey at our cost ,and the cost of the hire for a trailer you had no intention of doing the repair and just offered the sale price back. If the warranty would of been honoured this would be a totally different review. The car was not sold as a cheap part ex as you imply it was on the for court for 2400 on the screen but advertised in the auto trader for 2000 which apparently was a mistake but we could have it at 2000 as you had made the mistake and sold with your 28 day warranty no mention is was a cheap px to clear. It was a Mini Cooper s with 89000 part history 2005 these go for between 1800 and 2000 on Ebay and would expect to pay between 2400 and 3000 max for a a1 condition from a garage with 12 months mot and warranty, which this was not as bits needed doing and it didn't have a full mot but for the 2000 I didn't mind doing these bits myself trying to be fair. Being honest and revealing all the facts the car needed discs and pads at the front ,a new hand brake cable ,a new thermostat, new lower control arm bushes , as well as a new clutch. It's a second had car things will go wrong it's 12 years old and these things are expected. So was the car worth 3000 in the state it was sold? If the car was sold for 3000 would you of fitted a new clutch costing 700 or addressed the other problems ?The point of this review was all about your warranty and your word , which I will leave up to the potential customers to decide. Next time I buy from a garage I will be checking the reviews concerning warranty as this is one of the reason you pay extra buying from a garage.
Excellent service at Cleckheaton Motor Sales, needed a cheap safe family car v helpful staff and professional no pressure to buy showed me all the cars in my budget and explained everything great car for price and nice knowing the warranty is there and free too.
Payed £3600 for a Vauxhall zafira family car from Cleckheaton Motor Sales, broke down the first week I bought it dpf and her problem had to pay for towing also ,they did repair the car but gave me no paperwork for work carried out,, also picked the car back up with fuel gauge empty, another week passed car back in with electrical faults they repaired again but again no paperwork and fuel tank empty again !! Low and behold same problem returned a lot of time wasted off work backwards and forwards to this place now 3 month on has broke down again this time costing me £1000 in a new clutch flywheel and gearbox recon , would not use this company again nor recommend it I've had nothing but trouble with my " family " car since the day I bought it which I now have £5000 in.
As the name suggests, Cleckheaton Motor Sales is located in Cleckheaton; providing used cars throughout West Yorkshire. They offer a variety of used cars including Mini Hatch One, Peugeot 107 and Ford Fiesta but they also provide part exchange and finance across their stock.
Car Dealer Reviews would like anyone leaving a review for this business to make sure this is the actual dealership that you have purchased your vehicle from. This is because we have been informed that there are 3 similar named dealerships operating within close proximity of each other.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Cleckheaton Motor Sales
Dewsbury Road
Cleckheaton
West Yorkshire
BD19 5BT
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