I can't remember who I dealt with there but he was helpful, I was very impressed. He invited me to the office and explained all the finance information in detail I am enjoying the car, so far so good. It's way better than my previous car! I'm actually thinking about upgrading my husbands car so I reckon we'll be going back to Concept soon.

I dealt with were Kieron - he looked after me properly. The first finance company changed their mind and wouldn't finance the car though, so they had to find an alternative finance company with a higher interest rate unfortunately. I did enjoy my experience - it was a win win approach.

When I first got in contact he was very nice so I got there we drove around in the car and because there was problems with the tax and they said I could only tax it for the year and I ended up getting a free years worth of tax which was good. One issue was I live in Brighton and the car is in Manchester so there was a fair bit of travel for me but I ended up having to wait for an hour and a half before I was dealt with which wasn't great. They were really helpful and kept me up to date - It wasn't too long to get through on the phone either. The car works well as promised!

Dealt with kieron for my car,an absolute joy to deal with,very efficient and professional.will recommend without doubt 100per cent

I'm happy with the car but all I do is a short commute and the fuel seems to be going down really quickly for some reason. The staff seemed alright on the day - I would have preferred them to point out the small bits of the damage on the car before I bought it though. I was happy at the time but could have been a bit better. I'd give them 3.5 stars.

Very happy with my experience. The paperwork was explained to me clearly and they even sent it out via email. I can't remember who I dealt with but he was lovely - very helpful because I didn't know a lot about cars.

I like Mondeos and I fancied an estate so I popped back to Concept to see what they have. We got the Mrs' car from here so I had no problem going back. The engine management light did come on last night though so I'm going to get the AA to have a look. I can't remember who I dealt with but we got on aright, the staff are nice enough.

I have dealt with them before - I've had about 3 cars from them so far - I always go back there they are spot on. All the paperwork was sent via email and explained thoroughly to me. I'm going back to buy another in January/February time - they always look after me.

We did have a good experience purchasing the car but it stunk of dog and was covered in dog hair inside. My husband called them and they said you have to deal with it yourself. The staff on the day were brilliant - we were holding them up getting home but they were really patient. I'll give them 5 stars but I feel the valeting could be improved.

Very happy 🌟🌟🌟🌟🌟