Gaz was brilliant from start to finish, very helpful and provided really good service. I am pleased with my new car, everything has been fine it is brilliant. I couldn't be happier to be honest.

Lovely car, easy process.

5

I have brought cars from concept before and with each car I get the car is reliable and good value for money. The aftercare is great, any problems with the car is dealt with by a fantastic garage they send you too called Zenon Car Service.

Mechanically the car is fine, it drives without any problems, I have noticed a number of scratches which I wasn't to pleased about. The actually buying process went smoothly it was quick, they talked me through the process and my options, I just felt if I was to give a full 5 stars then the scratches would have had to have been removed.

5

Customer service was good, I was talked through the whole process, any questions I had they made sure to answer in detail. There was no pushiness or pressure, Everything went well and the car I got has been great so far.

I would give a 4 out of 5 because it was really hard to get a hold of aftersales and I think that needs improving.

I did have an initial issue with the adblue system not being updated when they were doing work on the car, however everything got sorted quickly without any drama. Great initial buying process, all went smooth, couldn't have been made simpler to be honest. I am actually very happy with the car and with concept, they explained everything well.

Gaz was bang on, can't fault the guy, provided top service. Car is great apart from a knocking noise but going to take it to a garage as advised by Concept and hopefully get that all sorted. Everything else is fine great car!