I cannot speak highly enough of the exceptional service and dedication we received from Concept Car Credit during our recent purchase of a new Mercedes A200. The standout experience that truly impressed us was when Laura, a sales representative at the dealership, stayed open beyond their usual business hours and patiently waited for us to arrive. Due to unforeseen circumstances, we were running late for our appointment at the dealership. We had been communicating with Laura about our delay, and without hesitation, she generously offered to stay open late to accommodate us. This level of commitment and willingness to go above and beyond for their customers is truly commendable and sets Concept Car Credit apart from other dealerships. We arrived at the dealership later than anticipated, but Laura greeted us with a warm smile and a genuine eagerness to assist. Despite the fact that she had already put in a full day's work, she never once made us feel rushed or inconvenienced. Instead, she took the time to understand our needs, answer our questions, and guide us through the entire purchasing process with exceptional professionalism. Laura's expertise and knowledge about the Mercedes A200 were impressive. She meticulously explained the car's features, ensuring that we fully understood everything before making our decision. Her patience and attention to detail throughout the process were truly remarkable. In addition to Laura's outstanding service, we also want to acknowledge the dealership as a whole. The entire team at Concept Car Credit was friendly, accommodating, and helpful. They provided a comfortable and relaxed atmosphere, making us feel valued as customers. The experience of purchasing our new Mercedes A200 from Concept Car Credit, with Laura's dedication to staying open late for us, was beyond anything we could have expected. It demonstrated their commitment to customer satisfaction and exemplified their exceptional level of service. If you are in the market for a new car and want a dealership that truly puts its customers first, I highly recommend Concept Car Credit. Their team, provides a truly exceptional car-buying experience. Thank you, Laura, and the entire team at Concept Car Credit, for going the extra mile and ensuring that our purchase was a memorable one.

I got my car from Concept and both my sons did also and it was an excellent service. The cars have been reliable and we have not had any issues with them at all. I recommended Ruth to them because of this. The sales executive we spoke to was really helpful, friendly and talked us through the whole process. She is well pleased with the car that she got from here.

Jamie Porter was great to deal with at Concept Car Credit, we had a few things in common, coincidental he has the same surname as me and his mum also lives very close to where I happen to be so we had a good chat about this. From applying for the finance to the handover of my Kuga this was done in no time whatsoever, it was a simple, stress free process. Would recommend and come back here again.

A sold five stars from me, the service was proper sound, The Audi is mint, drives well. smells nice and is in top condition. Could not be more pleased with everything. Would massively recommend these to anyone else and would happily come back here when I need to.

Excellent customer service, the whole process was so quick and no stress or pressure at all. They gave us time to look at the different cars until we found the right one for us, they were all really nice people. Definitely recommend to anybody wanting a new car.

The cylinder head had cracked on my old car and I was going to Cornwall for two weeks a couple of days later so I needed a car to get me there and back. I looked online and found this company so I applied for car finance through them. The customer service was brilliant, they were friendly and talked me through the whole process. it was simple and stress free. I'm proper chuffed with my Vauxhall Astra and it recently got me to Cornwall and back with the kids without any hiccups. Would shop here again!

From the moment I made the inquiry with Concept Car Credit to collecting the car it was super quick. I got intouch with them on the Friday and I was going to Manchester on the Saturday to collect the car. I've had a few cars from Concept Car Credit and they always provide a good service. I'm well pleased with my Ford Mondeo. If your looking for car finance this is the company to go to, they are out of this world, A five star experience.

I love the car and I would rate them 5 stars.... the woman who was working with me Laura she is called was brilliant and really helpful. I would recommend them to anyone trying to get a car on finance

The easiest top score I have given to anyone, the service here was breathtaking. Struggling to get credit anywhere else then these came along to the rescue. I am totally made up with my Ford Focus, it runs like clockwork and I love every moment I am behind the wheel in it. These come with a massive recommendation off me.

I couldn't recommend your company enough and the help you have all gave me. Joe Sweeney was a massive help. I couldn't be happier with the car it's brilliant. Runs great, no issues at all.