Andrew H, June 2025
"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my first time owning a Kia Sportage Estate and it's been spot on, I'm enjoying the car. I can't remember the name of the person who looked after me but the application process was easy and well explained.
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Aftersales from Concept Car Credit in response to Spot on
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Andrew M, June 2025
"Really happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Getting on alright with the car so far, it's not too bad. I've just been driving it from home to work, no long trips yet, but I’ve got my first one coming up in a couple of weeks to Wales. There was a bit of a mess around at the start because I didn’t have proof of pay rise for the car I originally wanted. I also asked about a few things like the sat nav but couldn’t get through to the salesman, and aftersales wasn’t very helpful. Since having the car, I’ve noticed a missing window seal and a few scratches I didn’t see before. But overall, I’m really happy with what I’ve got, and to be honest, I didn’t think I’d even get accepted for a car. 5 stars.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Really happy
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Georgia H, June 2025
"The application process was fine"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything from the car to the finance application all went fine. 4 stars.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to The application process was fine
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Anthony S, June 2025
"Citroen c3 hatchback"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
5
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Citroen c3 hatchback
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Karen S, June 2025
"Arrived in good condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I do need to call up, as I have a tyre pressure light that keeps coming on and I'm finding myself topping it up with air most days but otherwise the car is great. Defiantly 5 stars for Concept! I absolutely love my Mini Hatch, it's brilliant. I had the car delivered and it was nice to have it arrive on time, in good condition.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Arrived in good condition
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Demetrius T, June 2025
"First time customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was technically my first time getting finance through Concept Car Credit and it couldn't of been any better. I went for the Golf in the end and so far it's been sweet, it's been absolutely perfect. I just need to find out if I can bring my monthly payments down. Otherwise I'm happy.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to First time customer
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Tia W, May 2025
"VW Golf "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with the VW Golf I bought from Concept Car Credit. The team are nice to deal with and would recommend to others.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to VW Golf
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Michelle W, May 2025
"By far the best "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We have used other finance companies in the past and Concept Car Credit are by far the best we have used. The staff we spoke with were all really nice and professional, we would say there is a few kinks to iron out in some aspects, but as a whole we are happy with our Vauxhall Corsa and would happily consider using them again in the future.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to By far the best
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
Lee J, May 2025
"Hastle free "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I took my daughter to pick her new car up ended up getting one myself nice friendly people got a good deal on my car
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Hastle free
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
David, May 2025
"A helpful experience "
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Helpful at choosing my car however a few issues with it concept sorted them out for me but could of been done a lot easier.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to A helpful experience
Thanks for taking the time to leave us a review. We pride ourselves on the quality of vehicles we sell and the customer service we provide. Happy motoring :-)
