Colleen R, October 2025
"5 out of 5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am loving my new Renault Captur. I dealt with Samantha, who was great. The process was easy and straightforward. 5 out of 5.
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Aftersales from Concept Car Credit in response to 5 out of 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Matthew H, October 2025
"Customer service was okay"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I thought the customer service was okay. I have noticed since buying the car that it must have been in an accident at some point, as some parts of the panel have been resprayed. I would still consider using them again in the future if they had the car I was looking for.
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Aftersales from Concept Car Credit in response to Customer service was okay
Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.
Lawrence B, October 2025
"Enjoying the BMW"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I have been enjoying the BMW since buying it from Concept Car Credit in September.
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Aftersales from Concept Car Credit in response to Enjoying the BMW
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Matthew G, October 2025
"Happy with the service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We did everything online, and when the car was delivered, it was exactly as described, and we were happy with the service.
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Aftersales from Concept Car Credit in response to Happy with the service
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Patrica, October 2025
"Daughter is loving the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We purchased the BMW 2 Series for my daughter, and to be honest, she loves it. The gentleman we dealt with at Concept Car Credit was lovely.
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Aftersales from Concept Car Credit in response to Daughter is loving the car
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Mr C, October 2025
"Nissan Juke"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Happy with everything the dealership's done for me. Their support was great from the moment I enquired. I've since had an emissions warning light flash up on my dash, so I need to get that looked into. It doesn't worry me too much though, so I'm still scoring a solid four out of five.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Nissan Juke
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Gaynor R, October 2025
"I would award 5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the 5th car I have had from them. The level of customer service is amazing they go above and beyond to get you exactly what you want. I have never been disappointed with any of the cars I have had. I would highly recommend them.
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Aftersales from Concept Car Credit in response to I would award 5
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Harry W, October 2025
"Bang-on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our lass is happy with her Clio so you know what they say - Happy wife, happy life 👍🏼 It's our second car from these guys and we'd recommend them to anyone. They always sort everything out with no stress.
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Aftersales from Concept Car Credit in response to Bang-on
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Clint C, October 2025
"Helpful and efficient"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've used Concept Car Credit before so I knew what to expect service-wise. They were as good as previous times...really efficient and walked me through all the paperwork again which was much appreciated. I've noticed a sensor fault since changing the windscreen so I need to get in touch to get that looked at, but other than that I'm loving my first automatic.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Helpful and efficient
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
Miss M, October 2025
"Practically perfect"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My purchase was practically perfect thanks to the help from Concept Car Credit. I don't believe in "full marks", but I’m really happy with every aspect of my dealings with the garage.
+0 Found this review helpful
Aftersales from Concept Car Credit in response to Practically perfect
Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!
