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49 reviews from our car dealer reviews community
Leave a review for Crewe Audi
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49 reviews from our car dealer reviews community

Leave a review for Crewe Audi
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"Upgraded to an Audi Q2"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi Q2 is absolutely made of dreams, its a brilliant car and I absolutely love driving it, everything about it is fabulous, I am very happy. I had a BMW 1 Series previously, but it was just problem after problem. I decided to come away from BMW and look at Audi's and with the help Joshua I am now the proud owner of a beautiful Q2. From start to finish the whole buying experience was highly positive, Joshua was so kind, such a nice person and highly informative with everything, he was excellent. I would have zero reservations in buying from Crewe Audi again, and I know for sure I'll b stick with Audi moving forward!

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Jaime Rodgers from Crewe Audi in response to Upgraded to an Audi Q2

Good afternoon Melissa M, Thank you for your 5 Star Review. We are delighted to hear that you are absolutely loving your new Audi Q2 and that your customer journey with Joshua was informative giving you a highly positive experience. We will inform Joshua of these great comments who will also be delighted. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"All good with the A4 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the A4 purchase. Nice team of people and nice car.

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Jaime Rodgers from Crewe Audi in response to All good with the A4

Good afternoon Pauline G, Thank you for your 5 Star Review. Your comments are greatly received. We look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"Thank you thank you thank you!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so so so happy with my new Audi A1, its literally perfect! Its such a lovely car, I chose it in white so keeping it clean will be a task, but I'm more than happy to have her cleaned every week to keep her shiny and fresh like she was when I got her!! William at the dealership was amazing he was so so helpful and he explained everything to me really clearly making sure I was happy with everything. He showed me all the bits and bobs on the car before I left and helped me with the other paperwork too. It couldn't have gone any better, for a younger girl buying her first new car, William made it really special. Thank you so so so much!!

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Jaime Rodgers from Crewe Audi in response to Thank you thank you thank you!!!

Good afternoon Mollie E, We are thrilled to hear that your customer journey with William was informative, helpful and thorough therefore leaving you confident to drive away in your first new Audi A1. We hope you enjoy keeping her clean and have many happy journey's. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"Exceptional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A5, and I must say, everything about the experience has been flawless. From the moment I collected my car, it's been perfect. I've only had it for three days, but I'm already 100% satisfied and incredibly happy with my choice. Jack, the representative at Crewe Audi, played a crucial role in making this experience exceptional. His professionalism, courtesy, and informative approach was spot on. This was my first time dealing with Crewe Audi, and I can confidently say it won't be my last. Having had experiences with other Audi branches for services, I can attest that Crewe Audi stands out for its excellent service. The entire process was smooth, and I encountered no issues whatsoever.

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Jaime Rodgers from Crewe Audi in response to Exceptional service

Good Afternoon Simon L, Thank you kindly for your 5 Star Review. We are extremely delighted to hear that your first customer journey with Jack was exceptional and that he was professional, informative and courteous making the process smooth with no issues. We will cascade these fantastic comments to Jack and the team at Crewe Audi who will of course also be delighted. May we also take this opportunity of thanking you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"Super easy process"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently dealt with this dealership on behalf of my brother .... (Who goes on holiday 2 days after enquiring and securing a new car?) I dealt with Tim on my brother's behalf and he was ace. I sorted all of the organising with Tim and all my brother had to do when he returned was go and collect the car. The process was really straight forward, simple and streamline, buying a car has never been so easy! I know when I want a new car this is exactly where I will be coming. My brother is enjoying the car a lot, he is very happy with the purchase. A great dealership to deal with, just a shame that the nice new shiny Audi wasn't for me haha!

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Sharon from Crewe Audi in response to Super easy process

Good afternoon , Thank you for your 5 star review. Your recommendation to others is gratefully received and your detailed feedback will assist other customers who may be considering using our dealerships. We are thrilled to hear your brother has found the perfect Audi ( maybe it will be your purchase next time ) Thank you so much for your custom Sharon - Swansway Motor Group

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"No problems what so ever"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tim did a great job down at the branch. I enquired on a few different cars and Tim ran through details, history and spec's all of cars without hesitation, he was more than happy to spend his time helping me choose the right car. I decided in the end on a A5 and I'm chuffed with it. Brilliant car and brilliant customer service.

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Jaime Rodgers from Crewe Audi in response to No problems what so ever

Good afternoon John N, Thank you for your 5 Star Review. We are delighted to hear that you are chuffed with your new Audi A5 and also that Tim was able to provide you with the knowledge on the vehicles you enquired about this then resulting in you making the choice best suited to you. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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"Highly recommend this dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely loving loving loving my new Q2. Its such a nice car, drives lovely, super comfortable and looks the part for sure! Alex was great, he went through all the details and explained everything to me making sure I fully understood and was happy before signing away. The buying process was simplified and easy, with zero stress. I liked that Alex ALWAYS called me back when he said he would, he always ensured I was updated with anything needed. I highly recommend Alex and Crewe Audi and will be back in 2 years to upgrade again!

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Jaime Rodgers from Crewe Audi in response to Highly recommend this dealership

Good afternoon Jennifer C, Thank you for your 5 Star Review. We are thrilled to hear that you are loving your new Audi Q2 and that Alex was very informative and kept you updated throughout your customer journey. We will of course cascade these lovely comments to Alex and the team at Crewe Audi who will be absolutely overjoyed. Thank you again for your custom and we look forward to welcoming you back in 2 years for your upgrade. Jaime Rodgers - Swansway Motor Group

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"The Perfect Upgrade"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Going from driving an old Toyota Avensis daily and a old campervan at weekends, my new Audi Q2 is pure luxury! I'm still adjusting to the car (purchased in December), I'm slowly getting used to everything, the gadgets and media system inside the car is phenomenal, there's still lots to get my head around, but so far everything I've used has been extremely helpful. Coming from the Avensis, its like driving a rocket! Brandon at Crewe Audi was fantastic, he understood the transition I had made and he went above and beyond to ensure a smooth easy process of swapping. He even allowed me to trade the Avensis in which knocked a little bit of money off the new car - I didnt expect this! Brandon really was a 5/5 from start to end! I am overjoyed with the car and I'm so glad I made the change.

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Jaime Rodgers from Crewe Audi in response to The Perfect Upgrade

Good Afternoon Patricia C, Thank you for your 5 Star Review. We are delighted to hear that you are enjoying your new Audi Q2 along with all its different gadgets and media system. We will inform Brandon of all your kind comments. Thank you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"🔥RS4🔥"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was a pleasure doing business with Alex, a great clued up salesman with a nice easy approach. I secured an RS4 and couldn't be happier with it. I haven't had the car out as much as I'd like, nor have I seen it at its full potential just yet, but when I have driven it, its been unreal. The way the car drives is exceptional, its full of power and literally glides on the roads, I'm loving it, totally over the moon! Thanks Alex and team 👍

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Jaime Rodgers from Crewe Audi in response to 🔥RS4🔥

Good afternoon David R, Thank you for your 5 Star Review, It is wonderful to hear that you are loving your new RS4. Your comments are gratefully received and we will of course pass them on to Alex and the team. Thank you once again for your custom and we look forward to welcoming you back in the future. Jaime Rodgers - Swansway Motor Group

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"A6"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm more than happy with how the sale went, the tremendous after care I've received and the car itself. Now I know how this dealership works, I'll be sticking with them from here.

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Jaime Rodgers from Crewe Audi in response to A6

Gareth D, Thank your for your 5 Star review. Your comments are gratefully received. Thank you again for your custom and we look forward to welcoming you back again in the future. Jaime Rodgers - Swansway Motor Group

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Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
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Warranty
Ratings
49 reviews4.9 out of 5 stars — Rated Excellent
Excellent
44
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


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