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49 reviews from our car dealer reviews community
Leave a review for Crewe Audi
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49 reviews from our car dealer reviews community

Leave a review for Crewe Audi
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"Love my new A3!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really enjoying my new Audi A3 and enjoying discovering all the new techy features. I have always been loyal to Audi as I love the manufacture, the build quality, the reliability, they look fantastic and are really comfortable to drive. I have had some trouble setting myself up as a key user, I have been discussing this with Mark but we can't seem to catch each other to discuss further, I've missed a few call backs and he has missed a couple of mine. Mark has been incredibly helpful throughout, the expectations he has set have all been met or exceeded. Crewe Audi is a great place to look if you are in the market for a new Audi. Highly recommendable business.

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Sharon from Crewe Audi in response to Love my new A3!

Good Morning Kenneth, Thank you for your 4 star review. We have delighted you are enjoying all the features on your new A3. Your comments are gratefully received for Mark and Crewe Audi. Thank you for your loyal custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Shout out to Alex and Mark ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A3 has been doing great since I got it in November. When I first arrived at Crewe Audi it was Alex who greeted me and helped to answer some of my questions but when I returned to the dealership to get all of the paperwork filled out, he had been dragged into a training meeting that he unfortunately couldn't get out of. This is where Mark stepped in and picked up where Alex left off, he is such a cracking guy! I was really impressed with how he picked up the workload and was still as efficient. I just wanted to make it known that both Alex and Mark were perfect.

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Sharon from Crewe Audi in response to Shout out to Alex and Mark ⭐

Good Morning Paul, Thank you for your 5 star review. Your comments are gratefully received for Alex and Mark at Crewe Audi. We will cascade this feedback to them as we know they will be thrilled to hear from you. Thank you for your custom and we trust you are enjoying your new A3. Sharon - Swansway Motor Group

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"Second to non service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Second to non service from Ethan at the point of sale! He was very knowledgeable on the day and helped to answer all of my questions, I honestly can't fault him. He gave a detail run down of the car before I took it away ensuring I was fully happy with my purchase. The car is running well and I've got no issues to report, I'm really happy and highly recommend Crewe Audi for all vehicle needs😊

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Sharon from Crewe Audi in response to Second to non service!

Good Afternoon Simon , Thank you for your 5 star review. Your comments are gratefully received for Ethan and Crewe Audi we will cascade your kind words as we know they will be thrilled to hear from you. Thank you for your custom and we trust you are enjoying your new vehicle. Sharon - Swansway Motor Group

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"Really happy with the service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting this dealership for many many years, we are very impressed with the service we are provided and that's why me and my husband are returning customers. We currently have an Audi A1 and the car runs great. My husband isn't so keen on it, only because we had an Audi A4 before and it had a lot more gadgets that made it easier to drive like a softer ride and cruise control. We are getting a new car in the new year, so we shouldn't have the Audi A1 for much longer. However, there is nothing wrong with he car, I love it it just doesn't suit us both. We will of course be back to Crewe Audi in the New Year.

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Sharon from Crewe Audi in response to Really happy with the service.

Good Morning Jean, Thank you for your 5 Star Review. We are delighted to hear that the service you received from the team at Crewe Audi over many years has been amazing . The Audi A1 is a lovely car but as you have said the Audi A4 will be the perfect car for you both. We would also like to take this opportunity of thanking you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Returning customer of 20 years 😊"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Returning customer of 20 years, and I can never faut the staff or the service they provide. They always go to the end of the earth and back, to make sure you have a great experience every time! Not forgetting about the quality of cars that they have to offer. I went for the Audi Q7 on the day as it was the exact spec I was looking for, I would have jumped through hoops to get it. I run the car daily and it has been faultless! 4 stars but only because some of the processes (that are out of the staff’s control) could make it a little bit easier.

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Sharon from Crewe Audi in response to Returning customer of 20 years 😊

Good Morning Chris, Thank you for your 4 Star Review. We are delighted to hear that the service you received from the team at Crewe Audi. We are trust he is enjoying your new Q7. We would also like to take this opportunity of thanking you for your loyal custom over the 20 years and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"My new car has been brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new car has been brilliant, I'm enjoying the drive, and I haven't had any issues just yet. Michael looked after me on the day and he was knowledgeable, let me test drive the car before purchase, and he was really nice to char with.

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Sharon from Crewe Audi in response to My new car has been brilliant

Good Morning Nicholas, Thank you for your 5 Star Review. We are delighted to hear that the service you received from the team at Crewe Audi. We are trust he is enjoying your new A4. We would also like to take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"The car is doing exactly what it should!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is doing exactly what it should! I'm currently using it as a daily car so it is having some miles put on it. It was William who looked after me on the day of the sale, he was great! He even waited for me and my partner who were running late for when we were due to view the car.

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Sharon from Crewe Audi in response to The car is doing exactly what it should!

Good Morning Adrian, Thank you for your 5 Star Review. We are delighted to hear that the service you received from William and the team at Crewe Audi. We would also like to take this opportunity of thanking you for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Perfect! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't pick a single fault with this company or the car! It has been sound from start to finish. The A3 drives sweet as and I'm really enjoying every moment of it to be fair. Brandon sold me the car and he is a top lad because he couldn't do enough for me and everything, what he said he was going to do, he did it in a heartbeat! I can't speak highly enough of him at all.

Sharon from Crewe Audi in response to Perfect!

Good Morning Sean, Thank you for your 5 star review. We really appreciate you taking the time to share you customer experience with Brandon and the team at Crewe Audi. We trust you are enjoying your new A3. Thank you so much for your business and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Amazing cars! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's been a great experience having an electric car, as it is just so much easier to get in your car and go in the mornings without worrying about getting to a petrol station, especially with the range that my Audi has. The only issue I do have at the moment is it can take a while to charge with a 3 pin plug but I am currently waiting for my charger to be fitted to my house. The customer service was brilliant, and I haven't had any issues on that side of things, the only thing I would say is that the paperwork could have been a little bit quicker.

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Sharon from Crewe Audi in response to Amazing cars!

Good afternoon Georgina, Thank you for your 4 star review. Welcome to the Electric world of Audi we trust you are enjoying your vehicle and it wont be long until you get your home charger fitted. The feedback around the paperwork we will cascade . Thank you so much for your custom and we look forward to welcoming you back in the future Sharon - Swansway Motor Group

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"Happy that I visited this dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm so happy that I visited this dealership, as they had a massive selection of cars here to look at and that's how I found my beautiful blue Audi Q5! I think the salesman was called Coby, sorry if I'm wrong but his customer service and knowledge of the cars is top class.

Sharon from Crewe Audi in response to Happy that I visited this dealership

Good afternoon Ashley, Thank you for your 5 star review. Your recommendation to others is gratefully received and your detailed feedback will assist other customers who may be considering using our Crewe Audi dealership. We trust you are enjoying your Q5 and the blue is such an eye catching colour. Sharon - Swansway Motor Group

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Dealership Information

Crewe Audi is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Audi models. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership, so you can be assured that you are in safe hands! We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Used Audi!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
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Ratings
49 reviews4.9 out of 5 stars — Rated Excellent
Excellent
44
Very Good
5
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Crewe Audi
    Gateway
    Crewe
    Cheshire East
    CW1 6YG

    Get in touch

    01270 864085
    https://www.swanswaygarages.com/audi/contact-us/crewe/

    Opening times
    Mon 08.30 - 19.00
    Tue 08.30 - 19.00
    Wed 08.30 - 19.00
    Thu 08.30 - 19.00
    Fri 08.30 - 19.00
    Sat 09.00 - 17.00
    Sun 11.00 - 17.00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Crewe Audi

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Crewe Audi
    VAT Number: 823 8072 33


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