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15 reviews from our car dealer reviews community
Leave a review for Crown Autos UK Ltd
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15 reviews from our car dealer reviews community

Leave a review for Crown Autos UK Ltd
Leave a review
"This dealership will rip you off "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a car that, unbeknown to me at the time was faulty. When I rang back within 48 hours to negotiate an exchange or a partial refund, the man became extremely abusive and even rang me back from a private number minutes later with some personal info about myself. Reported him to the police straight away. AVOID CROWN AUTOS UK AT ALL COSTS

"Excellent customer service "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my first Golf from Crown Autos UK. Excellent customer service professional from the start. I left a deposit and returned back to my lovely car and was all polished and serviced. Got to say Excellent new management.

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+0 Found this review helpful
"Good choice"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service good prices and salesman went out of his way to source the right company car. I will recommend to other’s.

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"Dishonest,heartless. humiliated"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Beware of one dealer at this company.Man in his forties,short,Middle Eastern looking,has slight limp when walks.He seemed lovely and friendly at first.I Asked for a V5C/2 document,he didn't give it,said he's registered me online.I phoned DVLA,they said noone registered me.He gave me 1 key for the car,promised to give second key later.Said he will cut second key for £50.I call and text for 2 months,still no key from him.He then asks £85.He says he doesn't need my car there to cut the key and he will send key by post.I speak to Timpson key cutters and Toyota main office,they say it's a scam,car has to be present to program the key to the car,he must have had second key all along.I meet with him,confront him about scam,he starts shouting.I say I'll pay for key when he proves it's not a scam.He refuses to discuss further, starts walking off home, locks gates on purpose to trap my car in so I can't drive home.I paid his colleague £85 for scam key so they would unlock gate and let me out. I was left feeling completely scammed and humiliated.

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+4 Found this review helpful
"Another victim. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wish I had read these reviews before buying from them. Please avoid! I bought a car with a faulty gearbox apparent within a week. They were very rude and accused me of spoiling the car myself!

Rodell brandon in response to Another victim.

Hi!! Please contact me! I’ve had exactly the same issue. I’d like to know what you done about it after? Rodell.brandon@hotmail.com Xxx

"Victim"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Crown Autos Ltd, which went under the name of Motorland in their advert in Autotrader. They asked me to leave a deposit that they failed to mention was non-refundable, then delivered the car in darkness, having waited in all day for them. A few days after buying it, the car had a gearbox fault. I contacted the dealers who did not want to know. They were rude and dismissive. They also blatantly lied in their description of the car they advertised. I tried to get a refund under the Sale of Goods Act. After several letters and court action, all of which they totally ignored, I still have not had a response from them. Please do NOT buy anything from them.

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"dilsh"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

By far the worst car dealership to EVER buy a car from, all the employees which work their are rude and not helpful, I have recently brought a car from them a Vauxhall corsa. " He said the car is fine no work had been done to it nothing is wrong with it and he was very polite at first" so i bought the car trusting him and trusting his word that the car is fine. On the way back from the dealership the oil light came on and a knocking noise came from the engine. I took it to a mechanic and he told me the oil pump is gone, the belt needs changing and the airbags could not be working because the airbag warning light is flashing. Crown autos UK Uxbridge Road, London, W72NJ is the worst place to buy a car and the place should be SHUT DOWN!. the dealer does not care about the buyers safety and if you are buying a car from then please for your own good think again. Very rude people, and if anyone resolved their problems can you please contact me on my email and tell me how you done it or what steps you took thanks.

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+1 Found this review helpful
"J Kerr"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give this used car dealership a minus five star it'll be to good for them. Sold me a car with a faulty gear box which was apparent 3 hours after buying it. When I called Crown Autos UK asking for it to be fixed he said it wasn't he's problem, my boyfriend who bought me the car then spoke to him asking for a repair or money back he them threatened to be physical with him to put it politely in if he came up. I'm now in the process of taking these Crown Autos to court which I advise you all to do it if you've ever been treated like I have. DO NOT BUY A CAR FROM THIS COMPANY. Even if it was the last car lot on earth. For those of you that have got a half decent car from them I would say you got were lucky. Faulty gear box, scratches that weren't mentioned in the advert or in the phone when I spoke to them, deflated tyres and the car was rotten. Crown Autos UK Ltd NEEDS CLOSING DOWN!!!!!

"Carfan"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I strongly believe that Big Car Supermarket and Crown Autos UK Ltd are both are affiliated with each other. Avoid these car dealerships in Southall. Think twice before parting any money with there people.The following red flags: http://www.bigcarsupermarket.co.uk/. Notice the website does not have an address. In order to get an address, you have to contact one of their mobile numbers on the site and get a reply from 074597710. Crown Autos UK Ltd's website does not work. Both Big Car Supermarket and Crown Autos UK Ltd have no shop branding, both unmarked. If you like a car, they will request a 'refundable' deposit of a few hundred pounds and ensure the car will be cleaned (inside/outside), serviced, and all imperfections corrected. What you will notice on collection is the car will not be as promised. Workmanship is of a very POOR standard. There is zero after care. Notes: Their office number is 02085672203

"kenia"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from this dealing and was not what I expected. There was lots damage to the body work and the front bonnet did not shut. The car was full of rubbish. I bought the car but didn't have a test drive as I was too far from them but they promise me that there was not problems with the car. So I paid for it to shock when I received. It didn't look as in the pictures. On three different occasionally saying that the car was on the way and this lasted a whole week but the never arrived as they told. A week later I received the car but have to pay extra money as they demanded more money for delivery although that I already paid for the delivery. They are in my opinion dishonest and untrustworthy.

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Dealership Information

Based in London; Crown Autos UK Ltd provide used cars throughout the City and the wider area. Why not give them a call and see if they have right used car for you. If you have had an experience with Crown Autos then why not share this with Car Dealer Reviews and all of our website visitors. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
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Ratings
15 reviews1.9 out of 5 stars — Rated Poor
Excellent
3
Very Good
1
Average
0
Poor
0
Terrible
11

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Contact Information

Address

Crown Autos UK Ltd
Uxbridge Road
London
Greater London
W7 2NJ

Get in touch

020 8567 2203
http://www.crownautosuk.co.uk

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Dealership Statistics

26%
Would recommend this dealer to family and friends
0%
Percent of reviews responded to by this dealer

Additional Information About Crown Autos UK Ltd

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