0% Reviews
replied to
20% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


5 reviews from our car dealer reviews community
Leave a review for Dees Ford Wimbledon

Click on the stars to start your review

5 reviews from our car dealer reviews community

Leave a review for Dees Ford Wimbledon
Click on the stars to start your review
"Very unimpressed with my visit"
2.8 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have visited the Dees Ford Wimbledon showroom twice now regarding my interest in one of the cars. Both times, I have dealt with two different salesman incredibly unenthusiastic, not particularly helpful nor very friendly. The first salesman mumbled his words and I could barely understand him. Secondly, I had a test drive today and in contrast to other salesmen that have gone on test drives with me, failed to tell me anything about the car and did not show me any of the features of the car or how to use them. I was took on a quick test drive and really did not feel the salesman was interested at all. With other salesman, I have been in the car for a good 15 minutes being shown the internal features of the car and how to use them. There was a severe lack of enthusiasm for a salesperson and I felt the salesman didn't even really know what he was talking about. Not the attitude at all needed if you are in a sales job! I do not normally write these kinds of reviews, but this is not the behaviour I would expect from someone in sales and to be honest has completely put me off the car! I will now be buying from elsewhere. We also got quoted a lesser price to part exchange my car than other garages.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Please go and sit down!"
1 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Numerous staff at Dees Ford Wimbledon branch were walking around whilst we were waiting 3 hours in the waiting area on 3 occasions! Before final purchase asked to see vehicle documentation details and were told “data protection” prevented this! On drive home troubles began! Sales department decidedly un-supportive. 12 hours post purchase we asked for cancellation and were told it was too late as our old car had already gone to auction. We were sold a decidedly dicey car! Never again!

Respond to this review

+0 Found this review helpful
"Appalling sales staff"
2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We went to enquire about purchasing a nice looking Audi Q3 which fitted our requirements. Test drive was fine, but the sales staff were appalling and insulting. They refused to show any basic documents for the car (e.g. Reg document, Service History, MOT) despite repeated requests. Every time there was a new excuse not too including "data protection" which is laughable. Alarm bells rang... Then they proceeded to rubbish my part exchange car with the Sales Manager saying that it "had more filler than Wickes". Completely untrue and highly insulting. Overall, the sales executive and his manager were rude, lacking in any empathy or willing to negotiate (though continually knocking down the value of my part exchange).

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
"Wasted my time with a lack of truth"
1.2 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Given a very good quote for a Focus, in writing by email. Went to appointment, price escalated by £4000 and offered a lot of extras I did not want. No interest to meet my needs or find out what I wanted. Ive now bought the Focus that I wanted at around £2500 less than I was offered for identical spec at Dees. I felt my time was wasted and they tried to tell me what I should buy rather than what I wanted.

Respond to this review

+0 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"dave"
5 out of 5 stars See
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found Dees to be helpful and polite, even down offering a drink while we waited. They sorted out any problems that we had.

Reviewer has confirmed their email address

Respond to this review

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Free Car Valuation
Get Car Finance

Zuto Powered
Free Car Valuation

Find cars for sale in your local area

Dealership Information

Based in Wimbledon; Dees Ford Wimbledon are dedicated sellers of both new and used Ford cars across the range. They offer options such as Fiesta, Focus and Mondeo and cars can be bought to suit any particular needs and they also provide on site servicing and parts too. 

Deals in: Cars, Vans
Manufacturers: Ford
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
5 reviews2.4 out of 5 stars — Rated Poor
Excellent
1
Very Good
0
Average
1
Poor
2
Terrible
1

Add Review


Contact Information

Address

Dees Ford Wimbledon
67 Plough Lane
London
Greater London
SW17 0BW

Get in touch

020 8031 3501
https://www.motorparks.co.uk/dealerships/ford-wimbledon

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

20%
Would recommend this dealer to family and friends
20%
Thought the dealer was knowledgeable and helpful
25%
Thought issues were resolved quickly and easily
0%
Percent of reviews responded to by this dealer

Additional Information About Dees Ford Wimbledon

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information