3% Reviews
replied to
76% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


26 reviews from our car dealer reviews community
Leave a review for Derby Trade Cars
Leave a review

26 reviews from our car dealer reviews community

Leave a review for Derby Trade Cars
Leave a review
"Excellent service; i'd recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the word go, Megan and Simon have been brilliant. Relaxed, not pushy, they just let their top quality, high spec cars sell themselves. There was a small problem with the car - no parcel shelf - when i mentioned it, they just bought me a new one without any quibbles. Any issues - yep, no problem, we can sort that. Amazing. They talked me through everything and its just been so easy and fun. Their prices are also bang on - well, actually to me, they were the best price for the spec of the car i could find! Thank you!

"Excellent "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have bought two cars from Derby Trade Cars over the last month. Clarke, Meghan and Simon were professional, polite and helpful and were a pleasure to do business with.

"TOYOTA RAV 4 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we recentley purchased a 2013 plate Rav 4 2L Automatic Petrol.Having had it now for the past two weeks we are enjoying driving it very much !! We would like to thank Cark for helping us through the process of exchanging cars with efficiency and ease.We would certainly recommend Derby Trade Cars to friends and family .Thanking you kind regards Elaine & Ian ( Barber)

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a car on the internet at Derby trade Cars that my son wanted rang to enquire from this very first communication we were so impressed. Went over following day and met with Tom. Such an easy transaction and finance arranged we were ready to go within an hour. Really professional yet down to earth and friendly will always check here first when looking for a new car. No gimmicks no hard sell. Genuinely just a great experience.

"Great place to buy a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Derby Trade Cars is a fantastic place to purchase a new vehicle. We was looked after by Steven he was really helpful and friendly. The best thing about him was he wasn’t pushy just let me take my time looking at the cars before I purchase the one I wanted. Definitely will be back if I need another new car in the future

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very poor aftercare"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Derby Trade Cars, advised them of issues within 2 weeks of purchase, they made every excuse not to put the car through the warranty and had to pay for the repairs myself, now given excuse that although they advised me to take the care to a dealer to get it fixed, the supposed warranty company won't accept the receipt submitted, have refused to return my calls regarding the issue. I would suggest being very careful when buying a car from them, they told me that, the money they had spent to put the vehicle through an M.O.T was part of the warranty, how can you advise that you have submitted a claim when the vehicle hasn't been sold....the old saying is very true with this company BUYER BE AWARE.....!!!

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Very efficient! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything went perfectly! I Bought A Maserati from Derby Trade Cars at a good price, that was very clean. The service there was very efficient made the whole transaction very quick. I would recommend them!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased 2nd merc e class cabriolet from Derby Trade cars. Excellent service from Tom and was happy with trade in valuation on original car purchased 18 months ago. Both cars valeted extremely well. Would recommend the company.

"Disastrous purchase"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Eight faults with the car I bought from Derby Trade Cars within the first month. Including oil leaks, spoiler flying off, alarm faulty, brakes badly worn. Neither the dealer nor the AA warranty covered the faults and my 12,000 pounds buy was the worst I have made in 40 plus cars. I cannot recommend this garage. I am so angry.

Get Car Finance

Reviewer has confirmed their email address

+11 Found this review helpful
"First Class Service and after service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a lovely 2006 RS4 in Derby Trade Cars online so i reserved and travelled a long distance to pick up and take away. Everything was in order, Tom came to pick me up from the train station and let me test drive from there which was a help. Price was agreed and i was on my way for a long journey home, several hundred miles ahead. One hour into the journey i lost power and had to pull in to hard shoulder, feared the worst and called AA and Andrew at Derby cars to try and confirm the next steps. Time was of the essence and relayed this to Andrew and from there he went into overdrive, he was on the phone with the AA roadside assist pretty much all day going through the diagnostic machine and calling the Audi main dealer trying to help me get on my way, unfortunately we had to admit defeat and return to base. He was waiting for me at his depot at 7;30 pm (with his young child i may add) ready to look at the car himself and organise it with main dealer first thing in the morning which in itself was only possible because of his contact. Next day is Andrews day off so over to Simon and Tom, who both go into the same overdrive mode trying to source a spare part all day, while in the back ground Andrew has spent his day off at the Audi garage overseeing the work and not only that he manage to source the part which was not off the shelf and somehow had me back on the road on the 11th hour with 8 new coils fitted and a car running perfectly. The morale of this story is that when you buy a used car, no matter how much care and attention is spent preparing the car for us, at any point a fault can occur. For me it is how you react in the given situation, treat people as you would like to be treated yourself and these 3 gentlemen could not have been anymore helpful, in fact i would say they went over and above the call of duty, i can see it means a lot to them for their customers to be satisfied. So thank you to the whole team for looking after me for the two days! (Even fed me). Neil Crichton.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

Zuto Powered
Get Car Finance

Zuto Powered

Dealership Information

At Derby Trade Cars you will find a variety of different makes and models including those that sit within the luxury and prestige end of the car industry. Ferrari, Aston Martin, Bentley and Porsche feature alongside popular makes such as BMW, Fiat and Mini to offer a varied selection of used vehicles. This Derby based dealer also offers finance and warranty options too. 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews4.3 out of 5 stars — Rated Very Good
Excellent
20
Very Good
1
Average
2
Poor
1
Terrible
2

Add Review


Contact Information

Address

Derby Trade Cars
Ascot Drive
Derby
Derbyshire
DE24 8ST

Get in touch

01332 344192
http://www.derbytradecars.co.uk

Opening times

Sorry, we don't have opening times for this dealership

If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

Dealership Statistics

76%
Would recommend this dealer to family and friends
3%
Percent of reviews responded to by this dealer

Additional Information About Derby Trade Cars

Company Formed: XXXXXXXXXX
Company Registration: XXXXXXXXXX
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: XXXXXXXXXX
FCAStatus: XXXXXXXXXX
Premises Type: XXXXXXXXXX
Registered Name: XXXXXXXXXX
VAT Number: XXXXXXXXXX


Are we missing anything?
You can help complete this section by emailing us any additional details.

Submit new information

Working with Car Dealer Reviews

We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £99 per month.

Learn more about how our service works below.

Find out more