Visited Saturday 24 September, I have a budget of £100k as I am due to retire and I am looking for a motor home, I was looking for some advice about the stock they had, I was greeted by a very old obnoxious little man who quite frankly was not interested at all, he was very negative, I think he thought I was just doing a nosey, how wrong he was, I asked about a van they had in the warehouse building, he did not even want to take me to it and explain about it, he more or less told me to go away, which I did, having read the reviews I am glad, very very unprofessional, I will now seek a more reputable dealer who is grateful to make a sale. I travelled 90 miles each way, what a waste of time 👎

My parents were due to pick up their new motorhome on the 5th June, after agreeing part exchange of old one and paying a deposit. Phoned to arrange collection a couple of days before but told parts only just ordered! Still to go to workshop. Someone will call with new date - no one did! They dont reply to email or calls, you are always chasing them. Very unprofessional and poor service to not contact to explain the delay. 11days later told workshop will be in touch but still no timeframe. On asking for their deposit back, my parents were told not untill the salesperson returns from his holiday at the end of the month! This company is disgraceful, mis-selling and taking money falsely.

I bought a Motorhome from Dicksons of Perth and trusted them what a mistake that was. Got to be one of the worst companies selling Motorhomes. Just wish I had read the reviews first. Chris has a answer for everything but unfortunately not the right one. Not interested in helping with any problems you have only interested in taking your money once they have that forget customer care. Would I buy from them again, NOT A CHANCE.

butted and scratched by two revolting dogs. ask for an apology - answer not my dogs. obviously an appalling family that run this tawdry business that can't get into the idea of customer service. AVOID DISGUSTING PEOPLE

Arrived at Dicksons. First of all attacked by a dog which jumped up at me headbutting me in the nether region it was running freely as was one of the salesmens. Salesman approached eating a sandwich sorry short staffed, said look at what you want thats open the closed ones you need to ask for a key. Spent small bit of time looking when returned to inside showroom lights turned off asked if we could get keys to look at a motorhome very abrubt answer we close at 4, the time was 3-40 !! Will never return to this garage very unprofessional and ignorant salesmen. Will be buying elsewhere.

Today I was inform that there are 2 ways to join leisure batteries. The Dicksons way and not the correct way.

We bought our second motorhome from Chris Dixon and we’re told warranty work no problem! What a complete lie that turned out to be. We cannot get anyone in Scotland to deal with the problem in our van, either too busy or too big a job. Elddis keep referring us back to Dicksons and Dicksons refer us back to Elddis. Shame on you Chris, you are lucky we are not returning our van for a full refund, there are consumer rights. One thing is for sure, you won’t be providing our next van. Would;d not recommend that you buy anything from this firm.

Bought a new Auto Sleeper Broadway, waited a few weeks for pre delivery checks to be done. Which wasn’t a problem We agreed with John our salesman, who was terrific, we would collect her 11am on the Tuesday, John phoned while we were on our way, to tell us he had to go elsewhere to collect another van but Tim would collect us and drive us to the showroom, all good, Tim came for us and couldn’t have been nicer We arrived and hung about a wee while before being told, our van wasn’t ready, and we should go for lunch, thought they might pay, no chance We again had to phone Tim who collected us from where we were having lunch, went back to the showroom, where, Chris when he came off the phone, immediately asked “how are you paying”:card machine in hand eh! I said I would like to see our Motorhome first considering we hadn’t seen it for 7 weeks, he took us through to the back where he left us to go over her When we went back through, again “ Chris asked how are you paying” which we did, the Auto Sleeper was brought round and we were handed the keys bye bye My husband asked to be shown controls etc, which was a quick run around lasting all of 5 minutes again bye bye To cut a long story short, we had problems when we took her out, no hot water, no heating Phoned the service department, thank goodness for Nick, he had her in within 24 hours, showed us how everything works and took time too explain My faith in Dicksons was restored

In June of this year we paid a substantial deposit on a caravan that Dicksons of Perth had for sale. They accepted the deposit and told us the caravan wouldn't be ready for 4 weeks We accepted this and waited to hear the delivery date when we contacted them again after 4 weeks we were then told it would be another 2 weeks.When this two weeks expired we still had no caravan and no contact at all from Dicksons We told them we would take the caravan as it was and they promised delivery the following Monday. No caravan was forthcoming and no contact from Dicksons whatsoever. We then contacted Dicksons yet again and were told there was a problem with the caravan and was going to take up to 10 weeks. Obviously by this time my husband was a bit irate and demanded the deposit back whereupon Tim Dickson said he felt a bit intimidated although there was no threatening behaviour whatsoever We were then faced with another very rude salesman who used very aggressive behaviour to my husband who IIs 70 years old and he was sticking his face into my husbands face only 2"from my husbands face trying to prompt my husband to hit him. My husband then walked away and sat in the car whilst I went in to the office to arrange a refund from Tim. Although we then received the refund after two days we were treated dusgracefully as this was a cash sale If we had not received the refund promptly after two days we intended to return to Dicksons with the Police because of this other salesmanship aggressive behaviour. However we got our money back after waiting nearly 6 weeks and arranging a holiday which we had to cancel. The Customer service is disgraceful and to threaten a 70 year old is absolutely shocking. I owned the Grange Hotel at Balbeggie also my own business would never have treated a customer the way Dicksons treated myself and my husband. They obviously have no sales experience and just talked a lot of garbage to fob me off. Anyone who is thinking of buying from Dicksons beware. Lies from them from start to finish. However we purchased a caravan with another dealer and drove away with the caravan the same day delighted. Beware ............Mr.and Mrs Scott