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Thanks very much for our Rollerteam 590. Everyone at Dicksons of Perth couldnt have been more helpful if you tried. Cheers
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Let down on 3 separate occasions in one week by Dicksons Of Perth when attempting to purchase a number of motor homes. Dicksons of Perth are disorganized couldn't care less attitude cost them 3 sales that were made elsewhere within two hours of leaving them. AVOID!
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Delighted to be able to collect our new Pilote on 3rd march 2017. Kevin, employee who had served us throughout, deserves a gold star. On the day, he explained the technicalities to us and what he didn't know, he went and found out for us. We were also satisfied with the trade-in price. The difficulties started when we drove it home. First an external fridge ventilation cover flew off never to be found, next the grey water pipe fell off and broke (we had noted that it was drooping in the garage but someone had just tightened it by hand and said 'it'll be fine'). While still in the garage, we pointed out a bulge in the passenger seat back and the misfitting glove box cover - not unlivable with but not desirable in a brand new vehicle for £42,000. These were noted and could be rectified apparently. On the maiden outing all the shelves of the fridge door fell off chipping the one beneath on the way down. We noticed a blog on the MotorhomeFun website to the effect that this wa a known design fault and valid under the guarantee for replacement. We phoned Dickson's, we emailed Dicksons with no response. Eventually back we went with a serious electrical fault and insisted on it being fixed there and then, with some resistance. In short, there is no after sales service at all. A very polite recent letter to Dicksons of Perth has received no reply. This has been our experience.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Dicksons Of Perth
170 Dunkeld Road
Perth
Perth and Kinross
PH1 3AA
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