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38 reviews from our car dealer reviews community
Leave a review for Douglas Bell Cars
Leave a review

38 reviews from our car dealer reviews community

Leave a review for Douglas Bell Cars
Leave a review
"Mick knows his motors"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am in the car trade and have dealt with Mick at Douglas Bell Cars buying and selling between us. For many years. Mick is a very straight guy to deal with. There’s no bulls@@t with him. You could not meet a more brutally honest guy. He does not suffer fools gladly and unfortunately as a motor trader, we do have to deal with quite a few. I can assure you that I KNOW Mick goes the extra mile to ensure all his vehicles are as good as possible.. People MUST remember that they are buying a machine that in a lot of cases is a good number of years old. Despite our best efforts, things go wrong.. Some of the comments I have read on here have infuriated me. The people involved Must remember good manners cost nothing.

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+2 Found this review helpful

MICK MCAULIFFE from Douglas Bell Cars in response to Mick knows his motors

thanks for that dave and for anyone interested I didn't ask anyone to write this review but im glad many people do appreciate us . we sell 30 vehicles per month and yes we don't always know what fortune besets these vehicles . many of the negative comments are mainly cheap px cars to clear so unfair comments anyway . im glad we have glowing ebay feedback and autotrader feedback on mainly our retail cars . thanks agaion dave appreciated hope your doing ok

Dax in response to Mick knows his motors

Glowing ebay feedback from sellers not buyers........

Paul shanahan in response to Mick knows his motors

Yes I found mick honest and knowledgeable the car I bought from him seems spot on the trouble is some people want new car for little money

"Steer clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Anyone with any real sense will would avoid Douglas Bell Cars like the plague.

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+7 Found this review helpful
"very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes from Mick last week and found it to be a great car. I had one issue on the drive home but with a phone call to Mick the problem was resolved immediately. I found Mick to be friendly,polite and helpful. I would not hesitate to buy another car from Douglas Bell Cars again.

"Ford fusion 1.4tdci"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought this 2009 40.000 MLS ford fusion 1.4tdci it was 100% as advertised, like a new car. Cracking price. Couldn't fault vehicle, Nice guys sorted out tax warranty, temp insurance. Highly recommend Douglas Bell Cars.

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+0 Found this review helpful
"Very helpful and down to earth guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just had my td5 land rover discovery in grey from these guys and they have been the best guys to deal with and very helpful i will defo go back to do business with honest guys i have ever meet all the best from ian.

"Nice car great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a landrover td5 from Douglas Bell after weeks of searching I came across Douglas bell . The cars were presented better than any I had viewed they nee the product and I purchased a 2004 td5 I have covered over 800 miles in the last 3 weeks and no issues . They took my ford mondeo in px and gave me a fair deal . Thanks again best regards Matt h

"Bought an x trail "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Part exchanged my berlingo for an xtrail in less than an hour.happy with xtrail. Friendly and efficient service from douglas bell cars.

"ABSOLUTELY CHUFFED TO BITS"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a 2003 Range Rover Vogue from Douglas Bell Cars 3 weeks ago. He advertised it as immaculate, and it was immaculate. Three days after buying it I took it to our mechanic of 15 years who told us that it was 'like a new car, with not a spot of rust underneath.' You have to be careful of where you buy in this day and age, but I can't praise DBC enough. The other cars looked great as well. Definitely recommend

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+0 Found this review helpful
"superb service and vehicle cheers lads "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

after reading comments about Douglas Bell Cars I was a little bewildered as to the feedback on ebay so I called and discussed with them and my mind was at rest when I visited said shed in a field only to be greeted with nothing but respectful and a very cheerful chap . I had a choice of landys to view in this well lit well organised shed and I was left alone to choose . the car was presented better than any other I had viewed and serviced / valeted and motd then dropped to my door . I couldn't have asked for better service so im supposing everyone has there off days . thanks again guys from the welsh wizard aka trev watkins

David Dale in response to superb service and vehicle cheers lads

What relation are you to these sellers?

"AVOID AT ALL COST BUYER BEWARE!!!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thankfully I did`nt buy the XTrail from Douglas Bell Cars equally crooked outfit CarbuyerUK but was verbally and nearly psychically assaulted upon pointing out faults with said vehicle. Michael McAuliffe can only be described as a foul mouthed aggressive bully. I was promised my £100 holding fee was refundable if not happy for what ever reason, well I found a reason and guess what I am being ignored, To be told I know nothing about cars is very funny as I have been a trained master/diagnostic technician for 20 years now!! Trading standards are being contacted as I will not be ignored. BUYER BEWARE

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+2 Found this review helpful

mick from Douglas Bell Cars in response to AVOID AT ALL COST BUYER BEWARE!!!!

utter rubbish you came to my home address to look at a car in the pitch black an hour late you then proceeded to check top mounts on the internal rear section of the car which were like new as they are internal . you then took the car for short run on a country lane to tell me that it pulled the left oh and the car was noisy . the car wasn't and all the letters and n0s, and whatever science or studying you have done is utter codswollop ive sold over 150 Nissan x-trails and that car was a belter . they are noisy and as for pulling to left it most certainly didn't when we sold it the very next day as well you know . that car wa ssold to someone else and he has had no issues . now down to the abuse you stood on my drive and asked for your deposit back now I explained sorry tried to explain I couldn't do it as I wasn't at work where said card machine was . my 2 young sons were stood by my door when you swore then I said get off my property and you refused . i then forced you into your car and then your missus starting shouting and swearing . lovely people hey !!! maybe view a car next time in the daylight as i advised and near decent roads not in the middle of the countryside in pothole alley . unfair comments by you . ps your refund is on the office desk at eh unit collect anytime you like .

David Dale in response to AVOID AT ALL COST BUYER BEWARE!!!!

It was paid by card so just refund it to that, Thank you

mick from Douglas Bell Cars in response to AVOID AT ALL COST BUYER BEWARE!!!!

just to let you know dave dale I have contacted the relevant legal beagles and we will be pursuing this hate campaign further . you have never been to our premises , you have no idea of our operation works , you stood on my drive and called me a fuxxxxx moron infront of my children and im the scrap selling / conman you want everyone to think I am well im not and we have over 1,700 comments on our ebay shops to show the world . or have we got 1,700 friends to review these aswell . you and your 20 years of diagnosis mean squat . 35 years pal buying and selling used car ive never needed a computer to tell a lemon for not . I know a good car by experience you have no clue not a single thing . and to call me a fxxxxxx moron and expect no reaction well im sorry I hold my hands up . we have your deposit and always have intending on refunding you . however after this one man barrage/hate campaign you wont be getting it . ps trading standards actually agree with us also !!!! regards the conman .

David Dale in response to AVOID AT ALL COST BUYER BEWARE!!!!

I paid the deposit by card, you can refund it to that. As for your version of events it dosen`t match mine or what happened. I will not be drawn into an exchange of comments. You have your version I have mine. All I would appreciate is the refund back to the card that the money was taken from. There is no hate campaign at all, if my comments were the only ones about what experiences people have then yes I would agree. The simple resolution to the whole matter is to refund the money as requested.

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Dealership Information

Douglas Bell Cars is an Independent dealership that is based in Burton-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
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38 reviews2.8 out of 5 stars — Rated Average
Excellent
16
Very Good
0
Average
2
Poor
4
Terrible
16

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    Douglas Bell Cars
    Bluebell Way
    Burton-on-Trent
    Staffordshire
    DE13 9LJ

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    Dealership Statistics

    44%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Douglas Bell Cars

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