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Awful garage. Bought a Mercedes E350 couple months back and did a deal based on them replacing a broken rear light and also a broken grill badge. This work was never done and I was told the parts would be forwarded on. This also never happened despite many promises by Dave in sales. He eventually passed me onto John Paul in the parts department whom never followed through with sending the replacement parts. Emails and phone calls were eventually ignored. I will never return nor recommend this garage, once the car is sold they want nothing to do with you. I’ve since had to give up which I suppose makes them win and I’ve had to replace the parts at my expense costing around £300. I went said if they want to send me the funds I will sort but no response. They have plenty of stock and some tidy cars but be very wary here, if anything needs doing, it won’t get done. Useless
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Useless service
Hi Tom we are sorry to hear about this we always aim to deliver both excellent customer service and very high levels of preparation, we believe our Service Manager Jon Broughton has been in contact with you in regards to this and you have now received the light and we are in the process of sourcing the badge. if you do need any further assistance do not hesitate to contact Jon Paul. Again sorry for your experience Regards, Eddie Wright review team
Frank joyce in response to Useless service
All they do is lie to you and fob you off Eddie wrong are scum worse garage I have ever come across
Eddie Wright in response to Great service
Thankyou for your lovely review!
Very helpful staff, Gary was great and helped us with everything, nothing was too much trouble.
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great customer service
Thankyou for your lovely review, great to hear Gary made it a great experience for your, enjoy your new car!
Great service. We rang them reserved the car, came to collect, everything was ready for us. Paperwork preprepared. Shiny car waiting. Helped with registering.Such a good service and great car. See you in 3 years! We came from London by train. Just speak to them and you will do the same. Dedicated and helpful. Many thanks
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great
Great! Thankyou for your lovely review and thankyou for travelling all the way from London to give us the opportunity, Brilliant to hear everything was up to the excellent levels of customer service we set. Enjoy your new car and we look forward to seeing you again for the next one!
Happy with the price, happy with the car, they're nice people, not pushy, and it was all straightforward
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to No problems, I'm happy
Fantastic! Thankyou for your lovely 5 star Review, enjoy your new car and hope to see you again in the future!
Brilliant service. Excellent customer service from Gary R. No complaints.
Eddie Wright from Eddie Wright Car Supermarket in response to Couldnt ask.for better
Thankyou for your lovely 5 star review, brilliant that Gary gave you an excellent customer experience.
Great help again from Eddie Wright. This is the second car I’ve bought from them and I was so impressed again. They cleared the advisory’s on the MOT, including new rear breaks and tires for no extra charge. The car was beautiful and clean on collecting. Just undergone a service. Amazing!!
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Thankyou for returning to Eddie Wright to purchase new car, great to hear back we continue to deliver on the high levels of customer service and quality we set, enjoy your new car!
This was my second time buying from eddie wright in 5 months great salesmen (kev) talked me through everything I did have a few minor problem but service team get the car straight in & sorted it out. Really good experience again
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great sevice
Wow! Firstly thankyou for returning to purchase another car from Eddie Wright we really do appreciate it, great that Kevin continued to deliver a excellent level of customer service, we can only apologise that you had a few minor issue's with your car but great that the service team was prompt and professional when rectifying.
Our salesMEN Ashley and Dave were so friendly and helpful with a great sense of humour. My family and now myself have continually bought cars from Eddie Wrights over the years, we look forward to the future with our new car.
Reviewer has confirmed their email address
Eddie Wright from Eddie Wright Car Supermarket in response to Great people!
Thankyou for your lovely review! Brilliant that both Ashley and Dave made it a great experience for you. Thankyou for your business and this lovely review.
Our salesman Dave Badette was so helpful, efficient, professional and very pleasant. Our new car is amazing; it was a happy experience. Thankyou
Eddie Wright from Eddie Wright Car Supermarket in response to Great service
Fantastic! Thankyou for your lovely review, great that Dave made it a pleasant experience for your and your enjoying your new car!
As a family business, For nearly 90 years we pride ourselves on offering honesty, trust, and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference. We are adhering to all of the relevant COVID 19 guidance including social distancing and regular cleansing of the site and all vehicles. You can visit us with complete confidence and reassurance that we have your safety and well being at the forefront of our minds. Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day! The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1933
| Excellent | 299 | |
| Very Good | 30 | |
| Average | 23 | |
| Poor | 34 | |
| Terrible | 35 |
Eddie Wright Car Supermarket
Warren Road
Scunthorpe
North Lincolnshire
DN15 6XH
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 08:30 - 17:30 |
| Sun | 10:00 - 17:00 |
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