65% Reviews
replied to
58% Recommend
to friend


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163 reviews from our car dealer reviews community
Leave a review for Eddie Wright Car Supermarket
Leave a review

163 reviews from our car dealer reviews community

Leave a review for Eddie Wright Car Supermarket
Leave a review
"Appalling Customer Service"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Elderly Mother purchased car from Eddie Wrights with an agreement to supply front car mats. Still not arrived after approx. 2 months of waiting. Provided payment at time of purchase for taxing car, which i'm sure is a legal requirement before you collect car. Mother received letter from DVLA for non payment of road tax and demand for payment. Mother paid, still waiting for Eddie Wrights to reimburse.

Darryl from Eddie Wright Car Supermarket in response to Appalling Customer Service

Hi Richard, I'd love to be able to try and sort this out for you but can't find any contact details for yourself on our system. If you could please give me a call on 01724 270755, I'd be happy to look into this for you. Regards, Darryl, Customer Experience Manager

"Faultless!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish, this was a good experience. The salesman, Gary Russell, was patient, thorough and knowledgeable. I would highly recommend this dealer.

Darryl from Eddie Wright Car Supermarket in response to Faultless!

Tony, Thank you for your kind review. I'm glad that Garry was able to take good care of you and help to find your new car. We hope to see you again in the future! Regards, Darryl, Customer Experience Manager

"Great dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Eddie Wright Car Supermarket is a fantastic car dealer. Very happy with my purchase. Cracking team of people. Outstanding service and will highly recommend to other people who are looking to buy a car. Many thanks for going the extra mile.

Darryl from Eddie Wright Car Supermarket in response to Great dealer

Thanks Anthony, for your kind words! We're glad that you were impressed with your service. If there is anything that we can do to help in the future, please don't hesitate to get in touch! Regards, Darryl, Customer Experience Manager

"Appalling customer service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgusting in the way I’ve been dealt with sold me a car not fit for use and would not give me my trading car back to resolve the matter shocking service

Darryl from Eddie Wright Car Supermarket in response to Appalling customer service

Hi Lee, I'm very sorry that you felt that your service wasn't as good as it could be. I've looked into your record and it appears that you were refunded the full amount for the vehicle that you had purchased, as a resolution to the matter. If you would like to discuss in any further detail, please don't hesitate to contact us on 01724 270755. Regards, Darryl, Customer Experience Manager

"Top notch service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The gentlemen that served me at Eddie Wright Car Supermarket, Albert, showed great sales skills and professionalism. He made myself and my nanna feel like a person not a customer. He knew all the things to say and definitely deserves a medal!

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Darryl from Eddie Wright Car Supermarket in response to Top notch service.

Joshua, Thanks for your kind 5* review. We're glad that you and your nanna appreciated the work Albert does - he's a great guy and loves to help customers! We hope you love your new can and hope that we'll see you again in the future! Regards, Darryl, Customer Experience Manager

"Fantastic "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer service and such friendly people will bend over backwards for you.

Darryl from Eddie Wright Car Supermarket in response to Fantastic

Thanks for your great review, Elliot! We're glad that your experience here was great. We hope you enjoy your new car and hope to see you again in the future! Regards, Darryl, Customer Experience Manager

"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car company with fab staff.

Darryl from Eddie Wright Car Supermarket in response to Fantastic

Thank you for your kind review, Alana. We're glad you found your experience easy and our staff to be helpful! We hope you enjoy it and come back to see us in the future! Regards, Darryl, Customer Experience Manager

"great friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing was too much trouble Liam did a great job and looked after us very professionally.

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Darryl from Eddie Wright Car Supermarket in response to great friendly service

Thank you for your kind review, Derek. We're glad that Liam was able to help select your perfect car. We hope you enjoy it and if you need anything in the future, don't hesitate to give us a call! Regards, Darryl, Customer Experience Manager

"An excellent salesman Jason"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jason at Eddie Wrights was friendly helpful and professional from start to finish.

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Darryl from Eddie Wright Car Supermarket in response to An excellent salesman Jason

Hi Maureen, Thank you for your very kind 5* review! We're glad that Jason was able to be of service! Enjoy your car! Regards, Darryl, Customer Experience Manager

"Great way to buy a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Eddie Wright Car Supermarket were really helpful and was a painless way to buy a new car.

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Darryl from Eddie Wright Car Supermarket in response to Great way to buy a car

Hi Simon, Thanks for your fantastic review. We're glad that you found buying your car from here painless and stress-free. We hope you enjoy it and hope you'll visit again in the future! Regards, Darryl, Customer Experience Manager

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Dealership Information

As a family business we pride ourselves on offering honesty, trust and impeccable standards. We are confident that with up to 700 cars you won't find a greater selection and our Price Promise Guarantee means if you find a car of equal quality or value cheaper elsewhere we'll refund the difference.

Another great benefit is our One Stop Shop Service, this allows you to make one journey and drive away the same day!

The best way to find out more is to come and experience it for yourself, give us a call or visit www.eddiewright.co.uk and see what our customers think and what we have to offer.

 

Deals in: Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
163 reviews3.5 out of 5 stars — Rated Very Good
Excellent
84
Very Good
17
Average
16
Poor
24
Terrible
22

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Contact Information

Address

Eddie Wright Car Supermarket
Warren Road
Scunthorpe
South Humberside
DN15 6XH

Get in touch

01724 245420
http://www.eddiewright.co.uk

Opening times
Mon 08:30 - 18:30
Tue 08:30 - 18:30
Wed 08:30 - 18:30
Thu 08:30 - 18:30
Fri 08:30 - 18:30
Sat 08:30 - 17:30
Sun 10:00 - 17:00

Dealership Statistics

58%
Would recommend this dealer to family and friends
65%
Percent of reviews responded to by this dealer

Additional Information About Eddie Wright Car Supermarket

Company Formed: XXXXXXXXXX
Company Registration: 2421293
Dealer Group: XXXXXXXXXX
Directors: XXXXXXXXXX
FCA Ref: 660587
FCAStatus: Authorised
Premises Type: Showroom
Registered Name: Edward P Wright Ltd
VAT Number: 546 504837


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