50% Reviews
replied to
94% Recommend
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564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
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"No complaints"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Nissan X-Trail from Essex Car Co a few months back & have had no issues whatsoever, so thought I'd pop online & leave some positive feedback. I'm only awarding four stars because I didn't get anything thrown in for free haha!

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Michael @ Essex Car Company from Essex Car Company in response to No complaints

Thank you for your feedback and for choosing Essex Car Company! We’re thrilled to hear your Nissan X-Trail has been trouble-free and serving you well. We’ll take your comment about freebies on board for the future! Enjoy your car, and we hope to see you again!

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"🌟🌟🌟🌟🌟"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 star service - Thank you!

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Michael @ Essex Car Company from Essex Car Company in response to 🌟🌟🌟🌟🌟

Thank you for the 5-star review and for choosing Essex Car Company! We’re thrilled you had a great experience. Enjoy your new car!

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"Got the patience of a saint "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I discovered Essex Car Company while browsing online, and I was impressed by the great selection of cars they had available. The Ford Tourneo was the perfect choice for me, and I couldn't be happier with my decision. When I arrived at the dealership, I was immediately made to feel welcome. The team was incredibly helpful and patient, taking the time to answer all my questions without ever making me feel rushed or pressured, which I truly appreciated. The entire experience was smooth and enjoyable, and I highly recommend Essex Car Company to anyone looking for a hassle-free car-buying process with excellent customer service.

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Michael @ Essex Car Company from Essex Car Company in response to Got the patience of a saint

Thank you for sharing your experience! We’re delighted to hear that you found the perfect Ford Tourneo and that our team made you feel welcome and supported throughout the process. We appreciate your recommendation and hope you enjoy many happy miles in your new car!

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"Love it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After my Mini was unfortunately damaged beyond repair, I was given an Audi A3 as a courtesy car, and I absolutely fell in love with it! The sleek design, smooth drive, and luxury feel left a big impression on me, so I decided it was time to upgrade. I began browsing online for an Audi and found that Essex Car Company had an impressive range of models to choose from. I reached out to the dealership, and from the start, the staff was incredibly helpful, patient, and responsive. They took the time to understand what I was looking for and my budget constraints. While I initially had my heart set on an Audi A3, the insurance costs were a bit out of reach. The team was honest and transparent about this and suggested that I consider an Audi A1 instead. I appreciated their thoughtful recommendation, as they really listened to what I needed without pushing me toward a more expensive option. When I visited to test drive the Audi A1, I was instantly impressed. It had all the features I wanted, plus a compact and sporty feel that I found I actually preferred over the A3. The drive was smooth, the interior was well-designed, and it was just the right balance of style and practicality for me. The purchase process was seamless, with the team walking me through each step, so there were no surprises. I couldn’t be happier with my choice, and I’m grateful to the Essex Car Company team for helping me find the perfect car. They made what could have been a stressful situation feel easy and enjoyable. I highly recommend Essex Car Company to anyone looking for knowledgeable, trustworthy staff and a great selection of quality cars!

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Michael @ Essex Car Company from Essex Car Company in response to Love it

Thank you for such a detailed and thoughtful review! We’re thrilled to have helped you find the perfect car after your Mini and that the Audi A1 exceeded your expectations. It’s great to hear our team’s honest and patient approach made the process seamless and stress-free for you. We truly appreciate your recommendation and are so glad you chose Essex Car Company. Enjoy every moment in your new car!

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"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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"Nice people to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well-deserved five stars to Essex Car Company! A few weeks ago, I purchased a Ford Kuga from them, and it has been absolutely sensational; I love it! The whole experience, from start to finish, was seamless, and I couldn’t be happier with my new car. The team at Essex Car Company once again delivered a first-class experience, offering exceptional service and making the entire process stress-free. Thank you to everyone at Essex Car Company for another great purchase; I’ll definitely be coming back in the future! Highly recommended!

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Michael @ Essex Car Company from Essex Car Company in response to Nice people to deal with

Thank you for the fantastic review and your well-deserved five stars! We're delighted to hear you're loving your Ford Kuga and that the entire process was seamless and stress-free. Your continued trust in Essex Car Company means so much to us, and we look forward to helping you again in the future. Enjoy your new car!

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"Stress free buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve been a loyal customer of Essex Car Company for the past 6 years, and every car I’ve purchased from them has been nothing short of excellent. The reason I continue to return time and time again is because the team there consistently goes above and beyond to make me feel valued and supported throughout the entire car-buying process. Most recently, I went back to upgrade to a Nissan Juke, and once again, the experience was exceptional. From the moment I walked in, I was greeted with warmth and professionalism. The team took the time to understand exactly what I was looking for and helped me find the perfect car. The entire process was seamless; no pressure, no hassle, just great service all the way through. They made everything easy, from the paperwork to the handover, and I couldn’t be happier with my new car. I highly recommend Essex Car Company to anyone in search of a quality car and outstanding customer service. Their attention to detail, friendly approach, and dedication to customer satisfaction is what keeps me coming back year after year.

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Michael @ Essex Car Company from Essex Car Company in response to Stress free buying experience

Thank you for being such a loyal customer over the past 6 years! It means the world to us that you continue to trust Essex Car Company for your car purchases. We're thrilled to hear you had another exceptional experience upgrading to your Nissan Juke. Your kind words about our team and service are greatly appreciated, and we look forward to helping you again in the future. Enjoy your new car!

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"Always a great experince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having such a great experience at Essex Car Company a few years ago when I was looking for a new car, they were my first choice when it came time for another purchase. I had a look around the forecourt and was absolutely spoilt for choice, but the Mini Clubman caught my attention right away. It ticked all the boxes for me, and I knew it was the one. From the moment I arrived to the handover of the car, everything was smooth sailing. The team was incredibly helpful and made the entire process stress-free. I felt well taken care of, and the whole experience was enjoyable from start to finish. 

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Michael @ Essex Car Company from Essex Car Company in response to Always a great experince

Thank you for coming back to Essex Car Company for your next car purchase! We're thrilled the Mini Clubman caught your eye and turned out to be the perfect choice. It's great to hear that the process was smooth and stress-free from start to finish. Enjoy your new car, and we look forward to seeing you again in the future!

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"Peugeot 208"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"No hidden surprises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found a Nissan Qashqai while browsing online, and after reading the fantastic reviews of Essex Car Company, I felt confident I would be well looked after. When I saw the car in person, I was thrilled to see that it was exactly as advertised, and in fact, it looked even better in person! The team made the entire process really quick and effortless, answering all my questions and making sure everything went smoothly.

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Michael @ Essex Car Company from Essex Car Company in response to No hidden surprises

Thank you for trusting Essex Car Company and for sharing your experience! We're thrilled the Nissan Qashqai exceeded your expectations and that our team made the process quick and effortless. Enjoy your new car, and we’re here if you ever need anything!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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