50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"No pushy sales tactics "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Essex Car Company, I felt completely at ease. The staff were incredibly friendly and relaxed, which made the entire experience feel welcoming and refreshing. It was nice not to feel rushed or pressured, and I was able to browse their selection at my own pace. As I looked around, a Nissan X-Trail caught my eye. It was the perfect size I had been searching for, and the price, combined with its low mileage, made it an easy choice. The team at Essex Car Company were incredibly helpful throughout the entire process, answering all my questions and ensuring everything was clear. The paperwork was sorted out quickly and efficiently, and in no time, I was on the road in my new car. I truly appreciate how smooth and hassle-free the experience was, and I couldn’t be happier with my decision. I highly recommend Essex Car Company for anyone looking for a great car and outstanding customer service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to No pushy sales tactics

Thank you for such wonderful feedback! We're delighted to hear that your experience at Essex Car Company was relaxed, welcoming, and hassle-free. It’s fantastic that the Nissan X-Trail was the perfect fit for you. We’re glad our team could make the process smooth and enjoyable. Enjoy your new car, and thank you for recommending us!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cant fault them "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to everyone at Essex Car Company for making the purchase of my Vauxhall Crossland X so simple and hassle-free. From start to finish, the process was smooth, and the team went above and beyond to ensure I was happy with my choice. Since getting the car, it hasn’t missed a beat; it’s everything I wanted and more. I’m absolutely delighted with my purchase, and I can’t recommend Essex Car Company enough for their fantastic service and great selection of cars!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Cant fault them

Thank you for your kind words! We're thrilled to hear that you’re loving your Vauxhall Crossland X and that the process was smooth and hassle-free. It’s wonderful to know our team went above and beyond to ensure you were happy with your choice. Enjoy your new car, and thank you for recommending Essex Car Company!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Good as Gold "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Vauxhall Astra has been a fantastic purchase! It ticks all the boxes for me, and every drive has been a joy. I’ve been to Essex Car Company before, and as expected, the team was super friendly and helpful. They made the entire experience really enjoyable from start to finish. Their customer service is top-notch, and I felt well taken care of throughout the process. I highly recommend Essex Car Company for anyone looking for great cars and even better service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Good as Gold

Thank you for your fantastic feedback! We're so glad to hear that your Vauxhall Astra has been a joy to drive and that your experience with us was enjoyable from start to finish. Your recommendation means a lot, and we’re always here to help. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
" I made the right choice"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my Audi A1! I found Essex Car Company through a Google search and chose them as my first dealer to visit. It turned out to be the right decision—they made the whole buying process easy. The team was helpful and I couldn’t be happier with my car. Highly recommend them to anyone looking for a great experience!"

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to I made the right choice

Thank you for sharing your experience! We’re thrilled to hear you’re loving your Audi A1 and that we made the buying process easy for you. Your recommendation means so much to us. Enjoy every drive in your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Bigger family= Bigger car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team were extremely helpful throughout my experience. I've always had Ford's for their reliability, which is why I decided to take the S-Max. It also gives us that much needed room for family outings, especially this close to Christmas.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Bigger family= Bigger car

Thank you for your kind words! We're glad the S-Max is the perfect fit for your family, especially for the holiday season. It’s great to hear our team was helpful throughout your experience. Enjoy your new car and those festive family outings!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never leave reviews but wanted to take the time to write this one as I was very happy with the service I received and that should be aknowledged. Charlie in particular was very friendly and patient with me when buying a car today. I was left to view the car in my own time without being rushed and had my questions answered. Thank you once again. TANYA

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Thank you

Thank you so much, Tanya, for taking the time to leave such a kind review! We're delighted to hear that Charlie provided you with a friendly and patient experience, allowing you to take your time and feel comfortable. Your appreciation means a lot to us. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"5 star service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really impressed with the service I have received from Essex Car Company. The staff were brilliant when we brokered the deal, but the aftercare was even better. Every time I have had a question or thought there was an issue, they booked it in for me and resolved it on the same day. 5 star service.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to 5 star service 

Thank you for your fantastic review! We're thrilled to hear you were impressed with both the service during the sale and the aftercare. It’s great to know our team could resolve any concerns quickly and efficiently. Enjoy your car, and thank you for choosing Essex Car Company!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Price was very attractive"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m really happy with my Mercedes purchase from Essex Car Company! So far, everything has been great. I looked at a few cars before making my decision, but after re-reading the ad on AutoTrader it was the Mercedes I wanted. Also, the price it was up for was too attractive to walk away from.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Price was very attractive

Thank you for sharing your experience! We’re so glad you’re happy with your Mercedes and that it stood out as the perfect choice. It’s great to hear the price and quality sealed the deal. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"New Ford Fiesta owner"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Essex Car Company provided me with good service on the day I visited the dealership. I dealt with Chris, and he let me test drive around 3 different Ford models while I was there. I was a bit nervous about test driving too many, but the salesman was happy for me to drive as many as I wanted. After test driving the Zetec Fiesta, I was happy to go ahead with it. I'm glad I went on the test drives, it was really helpful.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to New Ford Fiesta owner

Thank you for your review! We’re glad to hear Chris made your experience enjoyable and encouraged you to test drive as many cars as you needed to find the right one. It’s great that the Zetec Fiesta was the perfect fit. Enjoy your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had an excellent experience with Essex Car Company, and I can't recommend them highly enough! Charlie was absolutely brilliant throughout the process. He helped me find the car I wanted, and his knowledge made the experience pleasant enough. The selection of vehicles was impressive, with plenty of different options to choose from.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
What is a verified reply?
Replier has verified their email address

Michael @ Essex Car Company from Essex Car Company in response to Excellent experience

Thank you for your glowing review! We’re thrilled to hear Charlie made your experience enjoyable and helped you find the perfect car. It’s great to know you were impressed with our selection. Enjoy your new car, and thank you for recommending Essex Car Company!

Car Leasing Deals

Kardi Powered
Car History Check
Start Check
Motor Check Logo
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

Add Review

  • Submit new information
  • View 6 more dealership images

    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more