50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
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564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Happy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good - Happy with both the car & service.

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Michael @ Essex Car Company from Essex Car Company in response to Happy

Great to hear! 🚗✨ We’re glad you’re happy with both the car and the service. If you ever need anything, Essex Car Company is always here. Enjoy your new ride! 😊👍

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"Couldn’t do enough for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m well pleased with the Mercedes C-Class I got from Essex Car Company. The lads were super helpful. They couldn’t do enough for me and got my car ready really fast. I went in for a look on Thursday and picked it up on Saturday, so that’s what I call good service. I recommended them to my mate and he had the same super fast experience, so we’ve had no problems whatsoever.

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Michael @ Essex Car Company from Essex Car Company in response to Couldn’t do enough for me

Brilliant to hear you’re loving your Mercedes C-Class! 🚗✨ Our team always aims to make the process as quick and hassle-free as possible, so we’re glad we got you on the road in no time. Big thanks for recommending us to your mate too – that means a lot! If you ever need anything, Essex Car Company is always here. Enjoy your new car! 😊👍

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"Ford Fiesta"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy. Solid four stars

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Michael @ Essex Car Company from Essex Car Company in response to Ford Fiesta

Great to hear you’re happy! ⭐⭐⭐⭐ We appreciate your feedback and will always strive to make every experience a five-star one. If you ever need anything, Essex Car Company is here to help! 🚗😊👍

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"Top-notch service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd been looking online for a Kuga and had actually already put a deposit down on one in Peterborough, but I spotted a better specced one at Essex Car Company so that's where we headed. The service they provided was absolutely top-notch from beginning to end. Dave makes a fabulous coffee and the lady who helped on the payment side of things was fabulous too!

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Michael @ Essex Car Company from Essex Car Company in response to Top-notch service

Sounds like it was meant to be! 🚗✨ We’re so glad you found the perfect Kuga with us and that the team made the whole experience top-notch. Big shoutout to Dave for the fabulous coffee ☕ and our finance team for making everything smooth. Enjoy your new car, and if you ever need anything, Essex Car Company is always here! 😊👍

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"I love it!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my Vauxhall Crossland! Everything's going great and it's been back and forth to Dorset a few times now, so I can't complain. One thing I found slightly frustrating was the slow communication at times, but aside from that Essex Car Company were pretty good throughout.

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Michael @ Essex Car Company from Essex Car Company in response to I love it!!!

Great to hear you’re loving your Vauxhall Crossland and that it’s already taken you on some great trips! 🚗✨ We appreciate your honest feedback and take your point about communication on board – we’re always looking to improve. Glad we could still provide a good experience overall, and if you ever need anything, we’re always here to help. Wishing you many more smooth journeys ahead! 😊👍 Essex Car Company

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"Mercedes A Class "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car's a lovely drive, nice and fast too!! I feel like we got a good deal and the service provided by the dealership was great. No complaints

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Michael @ Essex Car Company from Essex Car Company in response to Mercedes A Class

Great to hear you’re enjoying the drive – sounds like you picked a fantastic car! 🚗💨 We’re glad you felt you got a good deal and that the service met your expectations. If you ever need anything, Essex Car Company is always here. Happy driving! 😊👍

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"Local dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luckily Essex Car Company are our local dealership, literally just around the corner from where we live. The guys did all they could for us, and the whole buying journey was really nice with them actually. The Ford Kuga we bought has passed its MOT with flying colours and we're really happy with our choice.

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Michael @ Essex Car Company from Essex Car Company in response to Local dealership

Sounds like it was meant to be! 🚗✨ We’re so glad to be your local dealership and that the team made your buying journey such a positive experience. Even better to hear that your Ford Kuga passed its MOT with flying colours – a great choice! If you ever need anything, we’re just around the corner and always happy to help. Enjoy your car! 😊👍 Essex Car Company

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"No pressure approach"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We're really enjoying our 2 Series BMW and have no complaints from our side. James at Essex Car Co was absolutely brilliant - He had a relaxed, no pressure approach and just let us get on with it which we really appreciated.

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Michael @ Essex Car Company from Essex Car Company in response to No pressure approach

Great to hear you're loving your BMW 2 Series! 🚗✨ We’re all about a relaxed, no-pressure approach, so it’s fantastic to know James made your experience just that. If you ever need anything, Essex Car Company is always here. Enjoy every mile in your new car! 😊👍

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"Great recommendation! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pretty much all my family buys from Essex Car Company, so when I wanted to upsize they were the first place I went. I knew I wanted a Nissan so decided to have a look around. The team is on first-name terms with my dad which is really nice. Sometimes a recommendation goes a long way! A Juke caught my eye and I ended up buying it a couple of days later. I’ve had a few minor issues with the car since picking it up, but the team has been great and got me sorted ASAP. The guys in the workshop are really friendly and the whole dealership is really great!

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"Buy all our cars here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We literally buy all of our cars from Dave at Essex Car Co - They're definitely doing something right!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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