50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Excellent service👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't remember the salesman's name with it being a while ago but the service I received was excellent. I knew what I wanted anyway, so there wasn't any pressure from the team, they were just happy for me to look around the car and ask any questions along the way. The BMW has been great since, I did notice that once the roof is down, the window is a bit flimsy but after some research this is a common problem.

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Michael @ Essex Car Company from Essex Car Company in response to Excellent service👍

Thank you for your review! We're glad to hear you had an excellent experience and that our team provided a no-pressure environment, allowing you to explore the car at your own pace. It's great that you're enjoying your BMW, and we appreciate you understanding the common issue with the window when the roof is down. If you ever have any further questions or need assistance, don't hesitate to reach out. Enjoy your drives, and thanks again for choosing Essex Car Company!

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"I'll happily come back for my next car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When you find a company like Essex Car Company you don't go anywhere else! The service from everyone has been amazing. The young salesman who looked after us was new but did everything you'd want when looking for a new car. All of our questions were answered so we were happy to say yes to the test drive and it was just perfect. We have been out in it a lot more since driving away and it's amazingly economical, which is a lovely surprise because we have always owned cars that have been 40mpg cars. I'll happily come back for my next car.

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Michael @ Essex Car Company from Essex Car Company in response to I'll happily come back for my next car

Thank you for such a glowing review! We're thrilled to hear that you had an amazing experience with our team, especially with our new salesman who made sure all your questions were answered. It's fantastic that your new car has exceeded expectations, especially in terms of fuel efficiency! We're so glad you’re enjoying it and we look forward to welcoming you back for your next car. Thanks again for choosing Essex Car Company!

"Perfect service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect service and very helpful

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"Cant fault them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I picked up my new Vauxhall Astra from Essex Car Company, it has been nothing short of sensational. The car is incredibly comfortable and super easy to drive; exactly what I was looking for. I want to extend a huge thank you to the team at Essex Car Company for making the entire process so straightforward and hassle-free. Their professionalism and efficiency made the purchase experience smooth and enjoyable. I’m absolutely thrilled with my Vauxhall Astra and couldn’t be happier with the service I received.

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Michael @ Essex Car Company from Essex Car Company in response to Cant fault them

Thank you so much for your amazing feedback! We’re delighted to hear that your Vauxhall Astra has been sensational and exactly what you were looking for. It’s fantastic to know that our team made the entire process smooth, straightforward, and hassle-free for you. Your kind words mean a lot to us, and we’re thrilled that you’re so happy with both your car and the service you received. If you ever need anything, don’t hesitate to reach out. Enjoy every moment with your new Astra!

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"Stress free experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife and I were on the hunt for a seven-seater car to accommodate our growing family, and we came across a Nissan X-Trail at Essex Car Company. With the dealership being local to us, we decided to pop down and take a look. From the moment we saw the car, we were both really impressed by its excellent condition, and the price made it an absolute no-brainer; it ticked all our boxes! The staff at Essex Car Company were incredibly welcoming and instantly made us feel at ease. They had a relaxed approach, never making us feel pressured, which made the entire buying process truly enjoyable. We couldn’t be happier with our decision and highly recommend Essex Car Company for anyone looking for a great deal

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Michael @ Essex Car Company from Essex Car Company in response to Stress free experience

Thank you for taking the time to share your wonderful experience! We’re so glad that you and your wife found the perfect seven-seater to accommodate your growing family. It’s fantastic to hear that you were impressed with the condition of the Nissan X-Trail and that it met all your needs. We’re also pleased that our team's welcoming and relaxed approach made your buying process enjoyable. Your recommendation means a lot to us, and we’re thrilled to have you as part of the Essex Car Company family. Wishing you many happy journeys in your new car!

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"Ford Fiesta"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"Would 100% use again"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would have no hesitation buying from Essex Car Company again in the future. I recently purchased a Ford EcoSport from them, and the car has exceeded all of my expectations. From the moment I expressed interest, the team at the dealership made the entire process incredibly smooth and straightforward. The staff were fantastic; they sorted everything out really quickly and kept me updated every step of the way. Their professionalism and dedication to customer satisfaction truly set them apart. The Ford EcoSport has been an absolute joy to drive, and I’m thrilled with my choice.

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Michael @ Essex Car Company from Essex Car Company in response to Would 100% use again

Thank you so much for your fantastic feedback! We’re delighted to hear that your Ford EcoSport has exceeded all your expectations and that the entire process was smooth and straightforward for you. It's great to know that our team provided quick and consistent updates, making your experience hassle-free. We truly appreciate your kind words about our professionalism and dedication to customer satisfaction. We look forward to welcoming you back in the future and wish you many enjoyable miles in your new EcoSport!

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"Fantastic upgrade "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I previously owned an Audi A1, but I was ready for something different, so I decided to visit Essex Car Company. I was pleasantly surprised by the wide variety of cars they had available; it was clear they had something for everyone. One thing that really stood out to me was how I could look around at my own pace without feeling rushed or pressured to make a quick decision. This made the experience refreshing and stress-free. After taking my time to explore the options, I found a Vauxhall Corsa that was perfect for me. I loved how it looked, and after speaking with the salesman, I felt confident that it would be both reliable and efficient to run. He provided me with all the information I needed and answered my questions in a way that reassured me I was making the right choice. The purchasing process was incredibly straightforward and was sorted out very quickly. I appreciated how smooth everything was, from choosing the car to finalizing the paperwork. It was clear that Essex Car Company values their customers and aims to make the car-buying experience as easy and enjoyable as possible.

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Michael @ Essex Car Company from Essex Car Company in response to Fantastic upgrade

Thank you for sharing your detailed and thoughtful review! We’re thrilled to hear that you enjoyed your experience at Essex Car Company and that our wide selection of vehicles allowed you to find the perfect Vauxhall Corsa. It's great to know that our no-pressure approach made your visit refreshing and stress-free, and that our team was able to provide all the information you needed to make a confident decision. We're delighted that the purchasing process was smooth and straightforward for you. Your kind words mean a lot to us, and we're grateful for your trust in choosing us for your next car. Enjoy every moment with your new Corsa, and we’re always here if you need anything!

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"Drives like clockwork "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m absolutely thrilled with my new Hyundai Tucson; it’s a sensational car that has truly exceeded my expectations. From its sleek design to its impressive features, every aspect of the Tucson has been fantastic. I can’t thank the team enough for their exceptional service. They handled everything so quickly and efficiently, making the entire process smooth and stress-free. Their dedication to getting everything sorted promptly allowed me to enjoy my new vehicle without any delays.

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Michael @ Essex Car Company from Essex Car Company in response to Drives like clockwork

Thank you so much for your wonderful feedback! We're thrilled to hear that your new Hyundai Tucson has exceeded your expectations and that you’re enjoying its sleek design and impressive features. It’s fantastic to know that our team provided you with exceptional service and made the entire process smooth and stress-free. We always aim to make sure everything is handled quickly and efficiently so that our customers can start enjoying their new vehicles right away. If you ever need anything, don’t hesitate to reach out. Happy driving!

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"Delighted with my new Fiesta "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My online search for a new car led me straight to Essex Car Company, and I couldn’t be more pleased with what I found. They had an impressive selection of cars, and their prices were some of the best I’d seen in the market. After browsing through their options, I decided to visit the dealership to test drive a Ford Fiesta that caught my eye. As soon as I sat in the driver’s seat, I knew this was the car for me. The Ford Fiesta was an absolute joy to drive; it handled beautifully and felt incredibly smooth on the road. The comfort and quality of the vehicle far exceeded my expectations, making the decision to purchase it an easy one. From start to finish, the entire process with Essex Car Company was seamless. The staff were friendly, professional, and made sure that everything was taken care of quickly and efficiently. They provided all the information I needed and were always available to answer my questions, which made the experience stress-free and enjoyable. Since driving the Ford Fiesta off the lot, it has continued to impress me every day. The car has performed flawlessly, and I couldn’t be happier with my purchase. I’m truly grateful to Essex Car Company for their excellent service and for helping me find a car that I absolutely love. 👍

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Michael @ Essex Car Company from Essex Car Company in response to Delighted with my new Fiesta

Thank you for taking the time to share your fantastic experience! We’re thrilled to hear that your online search led you to us and that our selection and prices stood out to you. It’s wonderful to know that the Ford Fiesta exceeded your expectations and that you’re enjoying its smooth handling and comfort. We're delighted that our team's friendly and professional service made the entire process seamless and stress-free for you. We’re grateful for your kind words and your trust in us to help you find a car you love. Wishing you many happy miles in your new Fiesta, and we're always here if you need anything! 👍

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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