53% Reviews
replied to
96% Recommend
to friend


538 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

538 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"James was amazing! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Fiesta is running perfectly, not a single issue with it. Jame done as best as he could to get the car pristine for us, he was amazing. I definitely recommend James, he bent over backwards to make everything smooth sailing, couldn't have asked for more from him and would recommend anyone to visit.

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Michael @ Essex Car Company from Essex Car Company in response to James was amazing!

We're thrilled to hear that your Fiesta is running perfectly without a single issue! 🌟 James did an amazing job ensuring the car was in pristine condition for you. It's fantastic to know that he went above and beyond to make your experience smooth sailing. We appreciate your recommendation of James and Essex Car Company, and we invite everyone to visit us for a remarkable car-buying experience. Thank you for your kind words, and we're here to assist you anytime. Happy driving! 🚗💨

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"Can't recommend enough! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hopefully I won't be needing a new car for a while, but I would 100% definitely go back to Essex Car Company, James managed everything perfectly for me! They left a really good first impression, I have had the car since February and not had a single issue, it has been absolutely perfect. The team were literally superb, I even did an Instagram thing as they were amazing, can't recommend enough!

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Michael @ Essex Car Company from Essex Car Company in response to Can't recommend enough!

We're thrilled to hear that your experience at Essex Car Company was top-notch, and thank you for the kind words! 🌟 It's fantastic to know that James provided excellent service and managed everything perfectly for you. We strive to make a positive first impression, and we're glad that you've had a seamless experience since February with no issues. Your recommendation means the world to us, and we appreciate your Instagram shoutout! We're here for you whenever you need us, and we look forward to serving you again in the future. Happy driving! 🚗💨

"Delighted with my car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Fiesta. Although three years old, it's just like new. The service from Essex car company was superb, and the car was nearly a thousand pounds cheaper than identical other ones I looked at. When the car was delivered, the driver forgot to bring the registration document. I phoned, and instead of just sticking it in the post, Chris drove 14 miles to bring it to me. I will certainly be coming back to Essex Cars when I next change a car!

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Michael @ Essex Car Company from Essex Car Company in response to Delighted with my car!

We're thrilled to hear that you're absolutely delighted with your Fiesta from Essex Car Company! 🌟 It's fantastic to know that even though it's three years old, it feels like new. Our goal is to provide superb service and offer great value, so we're glad to hear that your car was competitively priced. We apologize for the oversight with the registration document, but we're glad Chris went the extra mile (literally!) to deliver it to you. Thank you for your trust, and we look forward to assisting you again when it's time for your next car change! 🚗💨

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"Love my Ford"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely love my Ford, it is such a gorgeous car to drive. Everyone at ECC were so lovely and welcoming, I couldn't have asked for much more from them, they helped me out massively, and it was so quick too. I would definitely recommend!

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Michael @ Essex Car Company from Essex Car Company in response to Love my Ford

We're thrilled to hear you're loving your Ford! 🚗💨 At Essex Car Company, we're all about delivering a fantastic driving experience and providing exceptional customer service. It's great to know that our team made you feel welcome and helped you out quickly. Thank you for recommending us! We take pride in exceeding our customers' expectations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. Enjoy the road ahead in your lovely new Ford!

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"Absolutely perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Focus has been absolutely perfect, I have had no issues at all since buying it in January. The chap who dealt with me was a top bloke, really helpful, easy to talk too, and got the sale done really quickly. I would be happy to recommend to others, I thought they were great from start to finish.

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Michael @ Essex Car Company from Essex Car Company in response to Absolutely perfect!

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your Ford Focus has been perfect since your purchase in January. Our team takes great pride in delivering reliable and high-quality vehicles. We're glad to know that our staff member provided top-notch assistance, making the process smooth and quick for you. We believe in going above and beyond for our customers, and it's fantastic to hear that we met your expectations. Your recommendation means a lot to us! We strive to provide great service from start to finish, and we're thrilled that you thought we were great throughout your car-buying journey. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to help. Enjoy your worry-free driving in your Ford Focus!

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"Amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely amazing, couldn't have asked for better service. They were professional, helpful and made everything really easy. The Insignia has been absolutely perfect, not had a single issue AT ALL. I would be more than happy to recommend, they took the stress right off my shoulders.

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Michael @ Essex Car Company from Essex Car Company in response to Amazing

We're thrilled to hear about your amazing experience with us! Our team is dedicated to providing professional and helpful service, making your car-buying process easy and stress-free. It's fantastic to know that your Insignia has been perfect without any issues. Thank you for recommending us! We appreciate your trust and support. If there's anything else we can assist you with, please let us know. Enjoy your worry-free driving!

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"The best around!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with the Corsa, it is a very good car. They didn't service the car before they gave it to me, but they have serviced it now so I am happy. They are all my friends at Essex Car Company, they are very nice! They are the best around, I definitely recommend!

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Michael @ Essex Car Company from Essex Car Company in response to The best around!

We're thrilled to hear that you're happy with your Corsa! While we apologize for any inconvenience regarding the initial servicing, we're glad we were able to address it and ensure your satisfaction. At Essex Car Company, we value our customers and strive to provide a friendly and top-notch experience. Thank you for recommending us as the best around! If you have any further needs or questions, feel free to reach out. Enjoy your driving!

"100% recommend Essex Car Company! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my car through David at Essex Car Company. From the first call to collection of my car, David was super helpful. He was completely welcoming and honest and made both myself and dad comfortable throughout the whole process. There were a few things that we asked to be done on the car before collection such as replacement shelf in the boot/ touch ups etc and everything we had agreed on was done to a high standard. I wouldn't hesitate to purchase a car through David again and I have certainly recommended visiting this company to friends and family. Thank you David for your help.

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Michael from Essex Car Company in response to 100% recommend Essex Car Company!

Thank you for taking the time to leave such a positive review about your recent car purchase experience with David at Essex Car Company Johanna. We are thrilled to hear that David provided you and your dad with exceptional customer service from the first call to the collection of your car. It is great to hear that David was honest, welcoming, and made you both feel comfortable throughout the entire process. We are pleased that the agreed-upon work on the car, such as the replacement shelf in the boot and touch-ups, were done to a high standard, and that you were satisfied with the end result. We strive to provide our customers with top-notch service and quality, so your feedback is greatly appreciated. It's great to know that you would not hesitate to purchase another car from David or recommend our company to your friends and family. We will be sure to pass along your kind words to David and the rest of our team. Thank you again for choosing Essex Car Company, and we hope to see you again soon! Best regards, Michael @ Essex Car Company

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"Great service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I travelled 3 hours to collect my car, we were greeted by the most bubbly and most welcoming staff which was reassuring, made my experience memorable! Delighted with the services offered would HIGHLY recommend

Michael @ Essex Car Company from Essex Car Company in response to Great service!

We're delighted to hear about your memorable experience at Essex Car Company! 🌟 Our team takes pride in providing a warm and welcoming atmosphere, making sure our customers feel valued and reassured. It's fantastic to know that you had a great journey and were delighted with the services offered. Thank you for your high recommendation! If there's anything else we can assist you with, please don't hesitate to reach out. Safe travels! 🚗💨

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"Always get my cars from here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I always get my cars from here and have never had a single issue. They're always 100% when I visit, so helpful and so welcoming. The Range Rover has had no issues whatsoever, and touch wood, it stays that way! Thank you for all the help!

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Michael @ Essex Car Company from Essex Car Company in response to Always get my cars from here

We truly appreciate your continued trust in Essex Car Company! 🙌 It's fantastic to hear that you've never experienced any issues and always receive top-notch service during your visits. We're thrilled that your Range Rover has been trouble-free, and we'll keep our fingers crossed for its continued reliability. Thank you for your kind words and for choosing us for your car needs. If there's anything else we can do to assist you, please let us know. Happy driving! 🚗💨

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
538 reviews4.7 out of 5 stars — Rated Excellent
Excellent
442
Very Good
89
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    53%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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