50% Reviews
replied to
94% Recommend
to friend


564 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

564 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
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"Excellent customer service! 👍🏽"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking at the cars they had available for sale for a while.. And they had loads! We set our eyes on a Nissan X Trail and Dave came to us to offer help. We found him very genuine and friendly and we never felt we were being pushed just to make a sale. He took time to answer all our questions, was very patient & offered to get the car ready as it was parked behind other cars for a test drive. Staff were polite and accomodating and when we decided to buy the car they did a great job valeting it to a high standard. But Dave was exceptional in how he treated us and was extremely helpful... Customer service at its best. Very happy with our purchase, thank you.

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Michael @ Essex Car Company from Essex Car Company in response to Excellent customer service! 👍🏽

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Had a laugh "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They were good as gold to me down at Essex Car Company, I had a right good laugh with them, it was a lovely experience all round. Thanks to the postal strike I am still wating on my log book but once it arrives I am looking forward many more years in it.

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Michael @ Essex Car Company from Essex Car Company in response to Had a laugh

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Can't knock them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am over the moon with my A Class from Essex Car Company, it is an absolutely smashing car. I would have no reason to give them anything less than five stars, the customer service was amazing. They had everything well thought out and in hand. I can't knock them, would have no reservations about returning.

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Michael @ Essex Car Company from Essex Car Company in response to Can't knock them

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Easy "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really easy car buying process, just need a few lose ends tying up then all will be perfect. Overall I am pleased with my Kuga, it is a nice car and has been a welcome change. Both my partner and I drive it and she is enjoying driving it too.

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Michael @ Essex Car Company from Essex Car Company in response to Easy

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are very happy with the Range Rover we purchased from Essex Car Company! It has been doing brilliantly well and the customer service we received was excellent. The salesman who we mostly dealt with was helpful and friendly. He couldn't do enough for us really! We would happily return.

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Michael @ Essex Car Company from Essex Car Company in response to Excellent

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Wonderful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wonderful customer service from the team at Essex Car Company. They put their customers first and really listen to your needs. I have had a few niggles needing to be dealt with since the purchase but they were eager to help and I can't thank them enough.

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Michael @ Essex Car Company from Essex Car Company in response to Wonderful

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Kind, caring, courteous! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very very happy with the customer service provided by the Essex Car Company team, it was better than any dealership I have ever been to before. They were kind, caring, courteous and extremely helpful, nothing was too much hassle at all, they did everything and more for me! I have no faults at all, and love the car, it was fantastic!

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Michael @ Essex Car Company from Essex Car Company in response to Kind, caring, courteous!

Thank you for your positive review! We're thrilled to hear that you had a great experience at Essex Car Company. We strive to provide exceptional service and ensure our customers' satisfaction. Your feedback is highly appreciated, and we're delighted to know that you're enjoying your car. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Essex Car Company. We look forward to serving you again in the future! Best regards, The Essex Car Company Team

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"Certainly recommend! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dead happy with the service I received, I test drove the car with ease and the sales guys did not put hard pressure on me, When I got in the car I was pleased to see that it was in a very good condition; Very clean and tidy! I certainly recommend.

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"Super happy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have to rate Essex Car Company 5 stars, from end to end they were great. I'm super happy with my Nissan. Given this is the first time I have used this dealer I was really impressed and I would recommend to anyone else buying a secondhand car.

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"Couldn't be more happy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't be more happy I got the exact vehicle I wanted from Essex Car Company, an immaculate Vauxhall Crossland. The whole experience was superb and the buying process was so seamless. My car really is brilliant and is driving very well, thank you team!

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
564 reviews4.8 out of 5 stars — Rated Excellent
Excellent
464
Very Good
93
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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