Jeanney F, February 2025
"Mercedes GLA"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐️⭐️⭐️⭐️
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Hannah L, February 2025
"Thanks Charlie!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My previous car got written off and my insurers gave me just 25 days to find a suitable replacement. I was a bit stressed and upset, but Charlie at Essex Car Company was really nice. He made a rubbish situation feel a lot more positive so I'd like to thank him very much.
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Michael @ Essex Car Company from Essex Car Company in response to Thanks Charlie!
We’re really sorry to hear about your previous car, but we’re so glad that Charlie could turn things around and make the process easier for you. 🚗✨ It’s never ideal having to find a replacement under pressure, but we’re happy we could help you get back on the road quickly. If you ever need anything, Essex Car Company is always here. Wishing you many happy miles in your new car! 😊👍
Caroline H, February 2025
"2nd car we've bought here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the second car we’ve bought from the team at Essex Car Company, and we feel lucky to have such a great dealership right on our doorstep. The service is always excellent, and to be honest, they couldn’t have done anything better.
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Michael @ Essex Car Company from Essex Car Company in response to 2nd car we've bought here
Wow, thank you for choosing Essex Car Company again! 🚗🙌 It means a lot to have returning customers like yourself, and we’re thrilled to hear that our team delivered another excellent experience. We truly appreciate your support and kind words. If you ever need anything, we’re always here – enjoy your new car! 😊👍
Bach N, February 2025
"BMW 3 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All's good with the car & we're really enjoying it! Thanks Essex Car Co.
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Michael @ Essex Car Company from Essex Car Company in response to BMW 3 Series
Great to hear you're loving your new car! 🚗🙌 Thank you for choosing Essex Car Company – we really appreciate it. If you ever need anything, we’re always here to help. Enjoy every mile! 😊👍
Anonymous, February 2025
"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very good dealership. Excellent staff. Very happy.
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Michael @ Essex Car Company from Essex Car Company in response to Very happy
Thank you for your kind words! 😊🚗 We're delighted to hear you had a great experience with Essex Car Company. If you ever need anything, we're always here to help. Enjoy your car and happy driving! 👍✨
Hannah C, February 2025
"Genuine and trustworthy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I visited a few dealerships during my car search but I wasn’t keen on their overly pushy approach. Essex Car Company was the complete opposite, and it was a refreshing change. You can never be too careful when buying a used car, but everything about this dealership was really good. The staff were genuinely helpful, never pushy, and made me feel completely comfortable. If you’re looking for a trustworthy dealership I highly recommend these guys.
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Michael @ Essex Car Company from Essex Car Company in response to Genuine and trustworthy
Thank you so much for your fantastic review! 🚗✨ We pride ourselves on offering a no-pressure, customer-first approach, so it's great to hear that you had such a positive experience with us. Buying a used car should be exciting, not stressful, and we're glad we could make you feel comfortable and confident in your purchase. Your recommendation means a lot to us! If you ever need anything, we're always here to help. Enjoy your new car! 😊👍 Essex Car Company
Sam H, February 2025
"Repeat customer"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the second car I've bought from Essex Car Company so they must be doing something right!! The whole team there are great actually. A young lad and a lady helped me out this time. I can't recall their names but they did their very best to get everything sorted for New year. We did't quite get there but I appreciated the extra effort and the fact they kept me updated every step of the way. I'm awarding 4.5* purely because I think there's always room for improvement, but they're a credit to the dealership.
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Michael @ Essex Car Company from Essex Car Company in response to Repeat customer
Thank you for coming back to Essex Car Company for your second car! 🚗🙌 We’re so pleased to hear that the team looked after you and kept you updated throughout the process. We always aim to go the extra mile, and while we didn’t quite get it over the line for New Year, we really appreciate your understanding and kind words. Your feedback is invaluable, and we’ll keep striving to make every experience even better. Enjoy your new car, and we hope to see you again in the future! 😊👍
Caz W, February 2025
"Fords are my favourite"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’ve been a Ford fan for years and reliability is a big factor for me. As long as they’re well-maintained, they’ve never let me down—I usually keep mine for around 20 years! When it came time to choose a new one I had to adjust to all the modern features. It took me a little while to get used to the stop/start system, but I have to say my new Fiesta's a brilliant little car. I can confirm that my three dogs and grandkids agree, as we use it regularly for our walks! A huge thanks to the team at the dealership for all their help—I really appreciate it!
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Michael @ Essex Car Company from Essex Car Company in response to Fords are my favourite
Wow, 20 years of Ford loyalty – that’s impressive! 🚗💙 It’s great to hear that your new Fiesta is living up to expectations and that even your dogs and grandkids approve! Adjusting to modern features like stop/start can take a little time, but we’re glad you’re enjoying the upgrades. A huge thank you for choosing Essex Car Company, and if you ever need anything, we’re always here. Wishing you many more years of happy driving (and adventures)! 🐶👨👩👧👦🚘
Richard G, February 2025
"Uncomplicated and straightforward"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Audi A4 I purchased from Essex Car Co had been well maintained and really well serviced. David assisted me at the dealership and he was both honest and straight to the point, which made the whole process uncomplicated. Awarding a solid 4 stars as I believe nobodies ever perfect, but they came pretty close.
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Michael @ Essex Car Company from Essex Car Company in response to Uncomplicated and straightforward
Thank you for your great review! 🚗✨ We’re pleased to hear that your Audi A4 was in top condition and that David made the buying process smooth and straightforward. Honesty and transparency are what we’re all about, so it’s great to know you appreciated that. We’ll keep striving for that 5-star experience, but we’re glad we came close! Enjoy your new car, and if you ever need anything, Essex Car Company is always here. 😊👍
Sonia M, February 2025
"VW T-Roc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My overall opinion of Essex Car Company is a good one. No complaints. Five stars
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Michael @ Essex Car Company from Essex Car Company in response to VW T-Roc
Thank you for the 5 stars! ⭐⭐⭐⭐⭐ We’re glad you had a great experience with Essex Car Company. If you ever need anything, we’re always here to help. Enjoy your car and happy driving! 🚗😊👍
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