1,467 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,467 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"Incredible customer service provided "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to start by thanking Reis at Essex Prestige, he is a credit to the company and extremely good at what he does. I could see the ambition and efforts he went to to provide the upmost care and service. I went to Essex Prestige after visiting many main dealers with no luck. I knew I wanted a new car, but I wasn't 100% sure on what I wanted to buy, I had a a couple of models in mind, but I wanted to test drive before making a decision. Reis went out of his way to ensure I could test drive the cars. For a young lad in that environment he is very switched on and professional. I decided on an Audi TT, with the help and knowledge from Reis. The car is spot on, a really nice car and I can't fault it. I have already recommended a few people and I will be back within a year or two so buy another car, something a little more practical but for now, I'm thoroughly enjoying the TT! If I'm completely honest, Reis and his knowledge and professionalism, is the reason I bought the car from here, I can't thank him enough. Essex Prestige is the example of a car dealership doing it right, they are a very well ran company with great staff.

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Aftersales from Essex Prestige in response to Incredible customer service provided

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant set up at Essex Prestige, it was an enjoyable experience buying a car from them. The guy who dealt with me was diamond, he looked after me and was a really nice fella! A friend of mine took me to the dealership to get the car and even he was impressed with the service and care provided, he will be looking at buying a car in next few months, and will be looking here first. I will recommend Essex Prestige to others, I was really happy with how they operate, I bought a Range Rover Sport and its great, very happy with it.

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Brilliant customer service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Great customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with customer service I received here, the whole team was friendly, but I dealt mainly with Reis through-out the sale and he was perfect, really happy with how the process went. I bought a Mercedes, very happy with the car.

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Aftersales from Essex Prestige in response to Great customer service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"BMW Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the BMW I purchased, its a great car, driving well - I'm really happy with it. The staff at Essex Prestige were very helpful and I would be happy to go back for another car in the future.

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+0 Found this review helpful

Aftersales from Essex Prestige in response to BMW Buyer

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Repeat customer - Strongly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just bought my 3rd car from Essex Prestige, I went for a Mercedes GLC, and I'm super impressed with it. Its running nicely and lovely to drive, the price was good and condition of the car is great. I have come back to Essex Prestige because the dealership are brilliant at what they do, I've always been looked after, this time round it was Reis and Victor, a joint effort, they were both fab, very helpful, and in the know. I will be back again when ready! I'll carry on recommending to friends and family.

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Aftersales from Essex Prestige in response to Repeat customer - Strongly recommend

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"10 out of 10 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service provided by Essex Prestige when I purchased my new car, they were helpful and friendly. I'm happy with the car I bought, I would happily buy here again in the future and recommend to friends and family.

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Aftersales from Essex Prestige in response to 10 out of 10

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I initially spoke to Jaymie about the car, and she was fantastic, so much information, and also really helpful. I decided on the car and when I went to collect, it was Dawn who did the hand over, she was excellent. The little extra bits she did, went a long way, she connected the radio up, showed me all the control etc, and just got the car completely ready for me to jump in and go. They even changed the number plates over for me! I bought a Mercedes C43, and I'm over the moon with it. Thanks Essex Prestige, I will be back when I need something new!

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Aftersales from Essex Prestige in response to Excellent service

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Very well described / exactly as advert "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm really pleased with the car I bought from here, its amazing! When I picked it up it was really clean, tidy and the advert reflected the car exactly! The person who dealt with me was really helpful and polite, I would be happy to go back. I love the Mercedes GLC, really really happy with it!

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Very well described / exactly as advert

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"Cant fault Essex Prestige "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently upgraded from a Golf to a BMW 320D X Drive, and wow! What a difference, it took a while to get used to the size, engine and handling, but the car is absolutely perfect, I love it. Essex Prestige were great when I bought it, it all went very smoothly, and the transaction was handled really well, can't fault the dealership or car, very impressed!

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+1 Found this review helpful

Aftersales from Essex Prestige in response to Cant fault Essex Prestige

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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"lovely car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with new BMW X5, its lovely and exactly as advertised. Staff were friendly and very nice. I will buy a car form here again

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+0 Found this review helpful

Aftersales from Essex Prestige in response to lovely car

Thank you for sharing your thoughts on your car buying experience with Essex Prestige. We value your feedback and we are always looking for ways to improve our service and customer satisfaction. Your comments help us to train our staff and ensure that we deliver the best possible service to you and other customers. We appreciate your custom and we hope to see you again soon.

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1467 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1306
Very Good
154
Average
0
Poor
1
Terrible
6

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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