Gary S, October 2024
"Can’t recommend them enough!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Essex Prestige were so good I pointed a close friend in their direction to buy a Ford 4x4. The team made the whole process smooth from start to finish. It was easily the best experience I have ever had when buying a new car. Definitely a 10/5, and I will definitely be sending more of my friends their way!
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Aftersales from Essex Prestige in response to Can’t recommend them enough!
Hi Gary, Thank you for your amazing review! We’re thrilled to hear that you had such a fantastic experience with us at Essex Prestige and that you felt confident recommending us to your friend for their Ford 4x4. A 10/5 rating truly means the world to us! We’re dedicated to making the car-buying process smooth and enjoyable, and we can’t wait to welcome more of your friends in the future. If you ever need anything, just let us know. Enjoy your day!
Rhys J, October 2024
"I felt like a kid in a candy shop"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
A very sound service!
I love Land Rover Defender and have always wanted one. I'm so happy I have bought my dream vehicle from Essex Prestige. They had a fantastic selection, and the team were very knowledgeable about the car. I felt like a kid in a candy shop when test driving each one. I know I'll be back when I need to upgrade.
+0 Found this review helpful
Aftersales from Essex Prestige in response to I felt like a kid in a candy shop
Hi Rhys, Thank you for your wonderful review! We’re thrilled to hear that you found your dream Land Rover Defender with us at Essex Prestige! It’s fantastic that you enjoyed the selection and felt supported by our knowledgeable team during your test drives. We can’t wait to welcome you back when you’re ready for your next upgrade. Enjoy every moment in your new Defender!
Polly I, October 2024
"Incredibly kind "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I needed a quick replacement for my stolen Land Rover, so I decided to buy from Essex Prestige. The team was incredibly kind and understood the situation I was in. They showed sympathy and did everything they could to help while I was buying my Maserati Levante. They went through the additional security features it possesses, which I found really useful and also showed me other security devices I could buy for extra peace of mind.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Incredibly kind
Hi Polly, Thank you for sharing your experience! We’re so sorry to hear about your stolen Land Rover, but we’re glad you chose Essex Prestige for your replacement. It’s wonderful to know that our team was kind and understanding during such a challenging time. We’re happy to hear you found the information about the Maserati Levante’s security features helpful. If you ever need anything else or have more questions, please don’t hesitate to reach out. Enjoy your new Maserati and drive safely!
Gurjeet S, October 2024
"Amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing!! I visited Essex Prestige based on a recommendation, and I'm glad I did. There were a few cars that I was looking at, but the additional features on the Audi A5 are what I fell in love with. The team was patient and not overbearing while the whole deal was being processed. I like it when sales teams aren't trying to oversell. Richard made sure I was happy with my choice by following up with me the following week with a phone call.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Amazing
Hello Gurjeet, Thank you for your fantastic review! We’re so glad you decided to visit Essex Prestige and that you found the perfect Audi A5. It’s wonderful to hear that our team, especially Richard, provided you with patient and attentive service without any pressure. We believe in helping our customers feel confident in their choices! If you need anything in the future, feel free to reach out. Enjoy your new car!
Olu O, October 2024
"Spot on💯"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I ordered my Merc through Auto Trader, and it was solid. They got some nice cars available. I’m definitely thinking about coming back for my next one.
The customer service was spot on, so I would have no issues recommending them to my friends if they were in the market for a new car. Happy to give 5 stars.💯👊
+0 Found this review helpful
Aftersales from Essex Prestige in response to Spot on💯
Hi Olu, Thank you for the fantastic review and those glowing 5 stars! We're thrilled to hear you had a solid experience ordering your Merc through Auto Trader. It’s great to know you enjoyed our selection and customer service. We’d love to welcome you back for your next car! Thank you for recommending us to your friends—your support means the world to us! Enjoy your new ride!
Luke G, October 2024
"Stress-free"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great experience at Essex Prestige whilst in the process of buying my new pickup. After a quick look around the fords they offered me a test drive which made the decision even easier to go ahead with the Ford Ranger. The whole wide process was stress free what more would you want from a dealership.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Stress-free
Hello Luke, Thank you for your fantastic review! We’re so pleased to hear you had a great experience with us while buying your new Ford Ranger. It’s wonderful that the test drive helped make your decision even easier! We strive to keep the process stress-free, and we're thrilled that you felt supported throughout. Enjoy your new pickup, and we can’t wait to assist you again in the future!
Patrick E, October 2024
"Mercedes-Benz GLC"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a really brilliant experience visiting Essex Prestige. The team was very helpful, allowing me to test drive the Mercedes-Benz GLC before allowing me to leave and think about my decision before later returning to complete the paperwork.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Mercedes-Benz GLC
Hi Patrick, Thank you for your wonderful feedback! We’re so glad to hear you had a brilliant experience with us at Essex Prestige. It’s great that you enjoyed the test drive of the Mercedes-Benz GLC and appreciated having the time to think about your decision. Our team is always here to help, and we’re excited to have you back to complete the paperwork. Enjoy your new car, and we look forward to seeing you again soon!
Micheal E, October 2024
"Good as gold"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've been looking for an automatic Ford Transit for a while now, and I'm glad that Essex Prestige ended my search. It’s as good as gold and great value for the money.
Thank you everyone, it was worth the wait.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Good as gold
Hi Michael, Thank you so much for your fantastic review! We're thrilled to hear that we could help you find the perfect automatic Ford Transit. It’s great to know you feel it’s such good value! We appreciate your patience and are glad the wait was worth it. Enjoy your new vehicle, and don’t hesitate to visit us again in the future!
Deborah P, October 2024
"Its truly impressive"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Had a fantastic experience when buying my new car! It’s lovely to drive and packed with so many different features; its truly impressive.
I visited the dealership after seeing it online, and the team were very helpful from start to finish. I'd like to give a shout out to Nick, who was especially great to deal with.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Its truly impressive
Hi Deborah, Thank you for your amazing review! We're so happy to hear you had a fantastic experience with us. It’s great that you love your new car and all its impressive features! A special shout-out to Nick for providing excellent service—he’ll be thrilled to hear your kind words. Enjoy your new ride, and we can’t wait to see you again!
Iain M, October 2024
"Great selection"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff at Essex Prestige couldn't of been any easier to get along with while I was at the dealership. I was looking for a Tesla, and they had a great selection. Definitely some of the best stock around!
The process was faultless and within just 20 minutes the paperwork was completed.
Fantastic, there was no delay in getting my tesla on the road.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Great selection
Hi Iain, Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience at Essex Prestige. Our team takes pride in providing excellent service, and we're glad you found the perfect Tesla from our great selection. It's fantastic to know the paperwork process was smooth and quick! Enjoy your new ride, and we look forward to seeing you again in the future!
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