1,605 reviews from our car dealer reviews community
Leave a review for Essex Prestige
Leave a review

1,605 reviews from our car dealer reviews community

Leave a review for Essex Prestige
Leave a review
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"Nick is fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since purchasing my first car from Essex Prestige, a Mercedes C class, we have since been back and got my wife one of her own, just due to how much we both loved the car. The customer service both times was excellent, and Nick was fantastic throughout both processes. It was great to see the same high customer service standards both times. The cars were always clean, shiny, and freshly valeted. and the performance from both vehicles has been excellent and hasn't come across any issues, so we have decided that if we are ever in need of another car, Essex Prestige will always be our first port of call.

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Aftersales from Essex Prestige in response to Nick is fantastic

Hello Stephen, We’re absolutely thrilled to hear that you and your wife are enjoying your Mercedes C class cars and that you’ve had consistently excellent experiences with us. It’s wonderful to know that Nick was able to make both processes smooth and enjoyable for you. We take great pride in maintaining high standards of customer service and vehicle presentation, so it’s rewarding to hear that this has been reflected in your visits. Thank you for making Essex Prestige your first choice for car needs—we look forward to assisting you again in the future. Happy motoring to you both!

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"Exceptional service "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What can I say, the service at Essex Prestige has been exceptional from start to finish. Credit where credit's due, I'd like to extend my heartfelt thanks to all involved in the purchase of my Abarth 595 - It's a great little runner! I'll most definitely be back when it's time for a change - Keep up the good work guys!

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Aftersales from Essex Prestige in response to Exceptional service

Hello Mr J, We’re so pleased to hear that you had a fantastic experience from start to finish and that your Abarth 595 is running beautifully! It’s our goal to provide great service, and we’re glad to have hit the mark for you. Thank you for your kind words and for considering us for your future car needs. We can’t wait to see you again and help you find your next vehicle. Keep enjoying the ride!

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"Perfect Service, 1st Class Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding service from Victor and all the staff at Essex Prestige, went above and beyond to sort any problems I had with the purchase of an M4, big thankyou to Nik in the sales office, appreciate all your help mate. No problem in highly recommending this garage to anyone. Absolutely 1st Class

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Aftersales from Essex Prestige in response to Perfect Service, 1st Class Dealership

Thank you for your wonderful review Eddie! We’re delighted to hear that Victor and the team here at Essex Prestige provided you with outstanding service. It’s great to know that any issues were swiftly addressed, making your purchase of the M4 a smooth experience. A special thanks from Nik and all of us here for your kind words. Your high recommendation is the best compliment we could hope for. We’re committed to first-class service and look forward to assisting you and anyone you recommend to us in the future. Enjoy your M4!

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"Bad ford ranger"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford ranger from here, as it was 200 miles away I trusted them as there stock looked pristine, as was the ranger I bought described as pristine,I took delivery of the van at 7.30 am on a Saturday morning when I was given a time of 3pm, the guy who delivered it was quick to get away leaving me half asleep to check the car over, when I did check it over I found lots wrong with it, Things wrong with the car==== Roller shutter broken and needs replacing. Styling bar/ hoop kit full of deep scratch on top. Fuel cap won't open as its catching the wheel arch. Deep scratches on bodywork. Roof is full of big dents. Paint splashes on bodywork. Both side steps are rusty. Ariel snapped off. Window trims all misty and faded. Internal fuse cover missing. Interior light keeps falling out. Console lid broken. Gear stick cover ripped and coming off. Cigarette burns around gear stick casing. Paint splashes on door cards and dashboard. Seats and carpets have Paint marks and other marks all over them. Interior step cover loose and won't stay in place. , the car got took back to the garage and before I got my refund it was back up for sale and still is. The car in question is a ford ranger reg number MJ67RYW, So the work required has not been carried out, please be aware of this garage as I was told lots of different reasons why it was delivered in such a bad condition.

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Aftersales from Essex Prestige in response to Bad ford ranger

Thank you for sharing your feedback. We’re genuinely sorry to hear that your experience didn’t meet expectations. We always aim to provide a positive and straightforward experience for our customers, and it's disappointing to learn we may have fallen short. Your comments are important to us, and we’re taking them on board as we continue to improve. If you’d be open to discussing things further, please feel free to reach out directly.

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"Great addition to my collection"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have a few sports cars in my collection, but I was missing a red Ferrari. I came across one at Essex Prestige. It was exactly what I was looking for. Upon visiting the dealership, I was impressed by the professionalism of the staff. They were incredibly helpful and efficiently handled all the paperwork, making the process seamless. Now, my collection feels complete with this stunning addition.

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Aftersales from Essex Prestige in response to Great addition to my collection

Hello Scott, Thank you for sharing your positive experience you have had with us here at Essex Prestige, We hope you are enjoying your Farrari, if you need anything in the future please do not hesitate to let us know. Thanks

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"No problems at all "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased the Ford Transit Connect from Essex Prestige, and it's proven to be an excellent choice for my work requirements. Although I hadn't visited Essex Prestige before, I found them online and promptly arranged a viewing. The staff were fantastic, thoroughly explaining all aspects of the vehicle and ensuring a smooth and relaxed purchasing process. Overall, it was a positive experience, and I'm delighted with my new van.

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Aftersales from Essex Prestige in response to No problems at all

Hi Imperial, Thank you for your kind words and taking the time to write a fantastic review. We hope you continue to enjoy your new van. Many happy miles.

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"Dylan was brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having previously visited Essex Prestige, my recent purchase of a BMW 2 Series further solidified my trust in their services. Dylan, the salesperson I dealt with, was exceptional—he possessed a wealth of knowledge, was incredibly helpful, and maintained a high level of professionalism throughout. Going the extra mile, Dylan even took care of all the financing arrangements for me. With such outstanding service, I wouldn't consider going anywhere else for my future car purchases.

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Aftersales from Essex Prestige in response to Dylan was brilliant

Hello Mohammed, Thank you for sharing your positive experience that you had with us here at Essex Prestige. We are very pleased that Dylan, went above and beyond for you! He is a valued member of the team with a wealth of knowledge and professionalism and we are so thrilled to here that it made your car-buying journey memorable.

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"Great selection of cars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I stumbled upon the Ford Ranger listing on Essex Prestige's website, I was impressed by the variety of cars they had available when I visited their showroom. Since I needed something spacious for work, the Ford Ranger seemed like the perfect fit, offering both ample room and a touch of luxury. The entire process, from browsing to purchase, was straightforward, with no unexpected surprises along the way. Even after buying the car, Essex Prestige was readily available to address any questions or concerns I had, providing quick and helpful assistance whenever I reached out.

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Aftersales from Essex Prestige in response to Great selection of cars

Hello Alpha, Here at Essex Prestige we take pride in offering a diverse range of vehicles, and we’re thrilled that our variety caught your attention when you looked on our website. It’s fantastic to hear that the Ford Ranger you chose was the perfect for your work needs. We believe that a seamless car-buying journey is essential for our valued customers, and we’re delighted that you experienced just that. Should you ever need anything in the future or decide to explore more vehicles, don’t hesitate to reach out. Safe travels, and enjoy your Ford Ranger! 🌟

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"How buying a car should be "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's true that the car sales industry often gets a bad rap for being pushy, but my recent experience at Essex Prestige completely changed my perspective. From the moment I walked in, I was greeted with a friendly smile and encouraged to take my time browsing without any pressure. The staff were there to answer my questions and offer assistance when needed, but they never hovered or made me feel rushed. When I decided on the Ford Transit Connect, the salesperson I dealt with was incredibly laid-back and made the whole process feel more like buying from a friend than a dealership. A big thank you to Essex Prestige for such a positive experience!

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Aftersales from Essex Prestige in response to How buying a car should be

Hi Callum, Thank you for choosing us here at Essex Prestige for purchasing the Ford Transit Connect, and we’re delighted that you had such a positive experience. We think the transit is a great choice, and thrilled that you found our staff to be friendly, our colleagues here strive to build genuine relationships with there customers so they can guide them in to the best vehicles for them, along with helping the customer feel at ease when shopping. We do hope you have many great miles in the transit, any questions or if you need anything in the future please do not hesitate to get in touch.

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"German cars all the way 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am a huge fan of German cars, so when I was in the market for my new car, the only requirement I had was that it had to be German. Essex Prestige had loads of cars that fell into that category, so I was spoilt for choice. I explained my requirements to the salesman, and thankfully he was very knowledgeable, and he pointed out a couple of great cars, but the Audi Q7 was the one I kept going back to. I was able to take it for a test drive, and the moment I sat in the driver's seat, I was sold! I cannot thank the team enough for their expertise and for making my experience quick and effortless. 

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Aftersales from Essex Prestige in response to German cars all the way 😁

Hello Anouar, Thank you for such a wonderful review. We are pleased that you found that we had a great selection of cars that fell into your category for what you wanted in a new car. Its great to hear that your salesman was knowledgeable and was a great help to you. Our aim is to make our customers car buying journeys as effortless and quick as possible.

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Dealership Information

WELCOME TO ESSEX PRESTIGE AUTOS

PRESTIGE CAR DEALER BASED IN ESSEX

If you are looking for quality used cars in the Essex, Herfordshire and London area then you have reached the right place. Essex Prestige Autos are a specialist used car dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Essex Prestige Autos we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

If you are looking for a second hand car, then don't delay, call us today to book a test drive. In order to offer cars to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website.

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Harlow area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

At Essex Prestige Autos we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Harlow? We look forward to meeting you!

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1605 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1406
Very Good
186
Average
5
Poor
2
Terrible
6

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    Contact Information

    Address

    Essex Prestige
    Unit 13 West Point Business Park
    West Road
    Harlow
    Essex
    CM20 2BU

    Get in touch

    01279 432592
    http://www.essexprestigeautos.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Prestige

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