Kevin C, February 2024
"I got a beautiful car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I got my car way back in November and I have to say, I'm really pleased with my Nissan. It's a beautiful car that has been very reliable. I can't remember the name of the salesman, but he was as good as gold. I appreciate that I was offered a test drive before I made any sort of decision.
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Aftersales from Essex Prestige in response to I got a beautiful car
Hi Kevin, We are thrilled to hear that you are satisfied with your Nissan and that it has been a dependable vehicle for you. Thank you for choosing Essex Prestige and for sharing your positive experience with us. Do not worry about remembering the name of salesman, but we are happy that he was helpful and courteous if you do remember please do let us know so we can praise them. We always aim to provide our customers with the best service and the best cars. We hope you continue to enjoy your Nissan and we hope to see you again soon. 😊
Kristopher, February 2024
"⭐⭐⭐⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very happy with my new car and the experience that Dylan (or Darren or Daryl I always forget the name lol) provided me while at the dealership. Solid 4*
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Aftersales from Essex Prestige in response to ⭐⭐⭐⭐
Hello Kristopher, Thank you for your lovely review and for choosing Essex Prestige. We are pleased to hear that you are very happy with your new car and that you had a good experience with our staff. oh gosh, those names do sound similar please dont worry but we are glad that he was professional and helpful. We appreciate your review and we hope to serve you again soon. 😊
James W, February 2024
"Great purchase! "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I like my Ford Ranger that I purchased from Essex Prestige, it is running well.
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Aftersales from Essex Prestige in response to Great purchase!
Hi James, We are happy to hear that you like your Ford Ranger and that it is running well. Thank you for your feedback and for choosing Essex Prestige. We hope you have a great time with your new car and we hope to serve you again soon.
Paul W, February 2024
"Great communication!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I got my car off the internet, so I had to put my faith in the dealership when it came to the description of the car. The car was delivered on time, and it was as described. The communication from Victor was spot on, and he was always on the end of the phone when I called up for more information.
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Aftersales from Essex Prestige in response to Great communication!
Paul, Thank you for trusting us here at Essex Prestige with your online purchase we are glad were satisfied with the description of the car. We are happy that the car was delivered on time and that it met your expectations. We appreciate your kind words about Victor, who was always available and responsive to your queries. We hope you enjoy your new car and we hope to serve you again soon. 😊
Vicky K, February 2024
"Sharing the BMW "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Me and my partner share the BMW that we got from here. We both absolutely love it, and were happy we got it from here. The salesman was such a nice guy, we'd happily buy from here again, so we will keep our eyes peeled.
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Aftersales from Essex Prestige in response to Sharing the BMW
Thank you for such wonderful review and for choosing Essex Prestige Vicky. We are absolutely delighted to hear that you and your partner love your BMW and that you had a great experience with our salesman. We appreciate your loyalty and your recommendation. We hope you have a fantastic driving experience with your BMW and we look forward to serving you again soon. 😊
Robert, February 2024
"Smooth operation!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This company has a very smooth operation! You can tell that they are focused on good customer service and aftercare because I was always able to get updates regarding the progress of the car, and they took the time to answer all my questions. Great service.
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Aftersales from Essex Prestige in response to Smooth operation!
Good morning Robert, Thank you for your choosing Essex Prestige; We are so very pleased to hear that you had a smooth and satisfying experience with us and that you appreciated our customer service and aftercare. We always strive to keep our customers informed and happy. Thank you for your amazing review - We hope you enjoy your new car and we hope to serve you again soon. 😊
Scott A, February 2024
"A1 Service 🥇"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've never visited a dealership where I've walked in and instantly knew it was a great quality dealership; it screamed quality. All of the cars were immaculate, and I enjoyed walking around the showroom to get a proper look at what they had in stock. I felt really relaxed when I was doing this because not one member of the team pressured me at any point. I finally came across this beautiful Range Rover Sport, and I had to have it!! Everyone who's seen the car has asked where I've gotten it from, and I didn't hesitate to tell them because this company is the mutts nuts. Ryan is an absolute legend, and he provided me with A1 service all the way through! There were no complications at all, and I look forward to coming back here for future cars. 50 stars out of 5*
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Aftersales from Essex Prestige in response to A1 Service 🥇
WOW Scott, thank you for your fantastic review and for choosing Essex Prestige. We are overjoyed to hear that you had such a wonderful experience with us and that you were impressed by the quality of our cars and our showroom. We are glad that you felt relaxed and comfortable while browsing our stock and that you found your dream car in the Range Rover Sport. We appreciate your compliments about Ryan, who is indeed a legend and a great asset to our team, we will make sure we pass on your very kind words to him. We are grateful for your recommendation and your generous rating. We hope you have a blast with your new car and we can’t wait to serve you again soon. 😊
Fowzia O, February 2024
"BMW M4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Personally, I don't know much about cars, so my partner came and viewed the car with me. He handled most of the process, like the paperwork, test drives, etc.. but I love my M4. I only use it on weekends, but it is amazing.
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Aftersales from Essex Prestige in response to BMW M4
Hello Fowzia, We are happy to hear that you love your M4 and that it is an amazing car for you. We are glad that your partner was able to help you with the process and that you had a smooth and satisfying experience with us. We hope you have a lot of fun with your new car on the weekends! Thank you for your review and choosing Essex Prestige 😊
Jago B, February 2024
"Happy overall 😀"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really quick turn around from when I first enquired about the car to driving away with it. I can't remember the salesman's name, but all of the sales staff were happy to assist me through the process and talk me through car finance.
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Aftersales from Essex Prestige in response to Happy overall 😀
Thank you for your feedback and for choosing Essex Prestige Jago. We are pleased to hear that you had a quick and smooth experience with us and that you were satisfied with our service and car finance, and the all the staff here were friendly and happy to help you. We hope you enjoy your new car and we hope to serve you again soon. 😊
Mohammed M, February 2024
"I love it ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was my first time visiting Essex, let alone visiting this dealership, but it was a great trip. From when I first stepped foot in the dealership, I always felt that the team let me look around at my own pleasure, and I didn't feel any pressure to make a rational decision. I went for the Audi S3, since I got it I've made it my daily car and I love it.
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Aftersales from Essex Prestige in response to I love it ⭐
Hi Mohammed, Thank you for such a lovely review and choosing Essex Prestige. We are delighted to hear that you had a great trip to Essex and that you enjoyed visiting our dealership. We are glad that you felt comfortable and relaxed while looking around at our cars and that you found your perfect match in the Audi S3. We are happy that you love your new car and that it has become your daily car. We hope you have a wonderful driving experience with your Audi S3 and we hope to serve you again soon. 😊
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