Ross, January 2024
"Honest team!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had the Citroen Berlingo for a couple of months now and you know what they say, so far so good! Hats off to the team as they were very informative and kept me in the loop with everything. Great cars and honest team, I love to see it.
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Aftersales from Essex Prestige in response to Honest team!
Hi Ross, Thank you for your lovely review and for sharing your experience with us! We are delighted to hear that you have had the Citroen Berlingo for a couple of months and that everything is going well. It is a reliable and spacious, with great features and performance. We are also glad to hear that our team was very informative and kept you in the loop with everything. They are always professional and honest with our customers. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊
Narinder, January 2024
"Quality cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'm glad that I found this dealership! My Audi has been amazing since I got it a couple of months ago. I can't lie I did look around other dealerships before I come to this one but non of the other dealers had the same quality of cars as they do here!
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Aftersales from Essex Prestige in response to Quality cars
Hi Narinder, Thank you for your awesome review and for sharing your experience with us! We are thrilled to hear that your Audi has been amazing since you got it and that you are happy with the quality of our cars. We are proud to offer a wide range of cars that suit our customers’ needs and preferences. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊
Aaron L, January 2024
"Great customer service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really straight forward process from when I first walked in to when I drove away in my Mercedes. I still have the car now and it has been a pleasure to drive it.
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Aftersales from Essex Prestige in response to Great customer service!
Hello Aaron, Thank you for your excellent review and for choosing us! We are delighted to hear that you had a really straightforward process from start to finish and that you are still enjoying your Mercedes. It is a wonderful car with great performance and comfort. We value your satisfaction and your business, and we hope to see you again soon. Have a great day! 😊
Alexander S, January 2024
"Spot on 👍"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After having a slow start due to the finance company, we eventually got there with the car and my Nissan Qashqai has been enjoyable to drive ever since. I didn't have much dealing with this company as it was all done through a finance company but when I picked the car up, Nick was spot on and was very welcoming. The car looked spotless when I picked it up, so I'm happy.
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Aftersales from Essex Prestige in response to Spot on 👍
Hi Alexander, Thank you for your great review and for sharing your experience with us! We are happy to hear that you are enjoying your Nissan Qashqai and that you had a smooth and hassle-free transaction with the finance company. We are also glad to hear that Nick was spot on and welcoming when you picked up the car. He is a friendly and helpful salesman who always makes our customers feel valued. We appreciate your feedback and your business, and we hope to see you again soon. Have a fantastic day! 😊
Bilal A, January 2024
"VW Golf"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had the car for over 4 months now and it has been faultless. With second hand cars you kind of expect something to go wrong but honestly, it has been brilliant and I've not had 1 issue. Nick was very honest and transparent throughout the whole sales process. I wouldn't have any problems getting another car from here.
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Aftersales from Essex Prestige in response to VW Golf
Hi Bilal, Thank you for your amazing review and for sharing your experience with us! We are delighted to hear that your car has been faultless. That is what we aim for with our second hand cars: quality, reliability, and satisfaction. We are also glad to hear that Nick was very honest and transparent with you throughout the whole sales process. He is a professional and trustworthy salesman who always puts our customers first. We appreciate your loyalty and your recommendation, and we hope to see you again soon. Have a wonderful day! 😊
Robert-Ioan M, January 2024
"Fantastic experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Mercedes E220D is amazing😍 Mechanically the car is like new but I am struggling to work the car play but I should get round to sorting this. Nick's customer service is amazing and I can't fault him at all, he was always on hand to help me throughout the sales process.
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Aftersales from Essex Prestige in response to Fantastic experience
Robert, Thank you for your wonderful review and for sharing your love for your Mercedes E220D! We are glad to hear that your car is in excellent condition and that you are enjoying its features. We apologize for any inconvenience caused by the car play issue, but we are confident that you will be able to sort it out soon. If you need any assistance, please do not hesitate to contact us. We are always here to help. We also appreciate your kind words about Nick and his customer service. He is a valuable member of our team and he always strives to make our customers happy. We are grateful for your trust and your business, and we hope to see you again soon. Have a fantastic day! 😊
Remus E, January 2024
"Easy 5 stars ⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
First time visiting this dealership but everything is running well and I'm very happy with it. Easy 5 stars ⭐
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Aftersales from Essex Prestige in response to Easy 5 stars ⭐
Hi Remus, Thank you for your awesome review and for giving us 5 stars! We are delighted to hear that you had a great first visit to our dealership and that everything is running well with your vehicle. We strive to provide quality service and products to our customers. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊
Marc, January 2024
"Very helpful "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The woman in the show room were very helpful when it comes to picking the right car for me. I couldn't be happier with the car, I like it a lot and it is a great car to drive.
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Aftersales from Essex Prestige in response to Very helpful
Thank you for your lovely review and for choosing us! We are happy to hear that you had a helpful and friendly experience with our showroom staff and that you found the right car for you. It is always our goal to make our customers feel satisfied and comfortable with their purchase. We hope you enjoy driving your new car Marc and we look forward to seeing you again soon. Have a great day! 😊
Lee, January 2024
"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After purchasing a car from here 4 years ago, I knew the quality of vehicles they sold as I've still got the car and I've not had any issues with it. So, once I was in the market for a transit, I didn't hesitate to come back here. I'm converting the van into a camper, it is my first time doing this so we will see how I get on. Great company to work with.
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Aftersales from Essex Prestige in response to Returning customer
Thank you for your wonderful review and for your repeat business Lee! We are glad to hear that you are still happy with your car and that you found the perfect transit for your camper project. That sounds like a fun and exciting adventure. We are proud to offer quality vehicles and excellent service to our customers. We appreciate your trust and your support, and we wish you all the best with your conversion. Please keep us posted on your progress and share some photos when you are done. We would love to see your camper! 😊
Jason T, January 2024
"Land Rover Sport,"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It's hard to not love my Land Rover Sport, I fell in love with the car once I test drove it at the dealership. Everything mechanically is running as it should.
+0 Found this review helpful
Aftersales from Essex Prestige in response to Land Rover Sport,
Good afternoon Jason, We are thrilled to hear that you are loving your Land Rover Sport and that everything is working smoothly. It is a fantastic car with great performance and features. Thank you for choosing us and for sharing your positive feedback. We value your satisfaction and your business, and we look forward to serving you again in the future. Enjoy your ride! 😊
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